Thunderbird Форум

Dear Thunderbird Support Team,

I hope this message finds you well.

We used Thunderbird for our email services. As part of our current operations, we need to access the past email history of Don, a former employee whose email address was don@polytechfibers.com.

Don has since left the company, but it is crucial for us to retrieve his past emails. Could you please assist us in accessing his email data?

If you need any further information or have any questions, please do not hesitate to reach out.

Thank you for your assistance and cooperation.

Please reply to josh@polytechfibers.com

Best regards,

Josh Heo Polytech Fibers

Hi When I send an email they are not going into my "sent" box. They are going into a folder with both my email account addresses i.e. if i send an email from my email account sandy.bell3@bigpond.com it goes into a folder of that email name & the same for my business email account it goes into a folder named csb.wandpc@bigpond.com which came up that obviously was created by you. I would prefer them to go into my proper "sent" folder. How do we fix this. Many thanks. Sandy

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

Good morning, I would like to ask you about differencies (0 messages vs. 4 message) in search in TB vs. Outlook. Please see in attachment. Can you help me with this problem pls? I use IMAP settings in both email clients. BR Tibor

I was able to use items saved in my template file yesterday. This morning there are ZERO saved templates. I recreated 1, but I had 50+. Am I out of luck retrieving, and if yes, is there a way to stop this in the future?

In earlier version of Thunderbird I could type in the name of a sub folder address book, Thunderbird would recognize it and add all the entries automatically. Now, in the new improved version, this doesn't happen and the only way I can see of adding the names is to manually select and add all the members of the book. Is there a way of getting Thunderbird to add the sub folder members automatically as before?

Shaw e-mail has stopped working after years without issues on T-Bird. (G-mail still works) I use Shaw.ca e-mail, and recently have been getting a pop up error message. the error message reads 'The IMAP server imap.shaw.ca does not support the selected authentication method. Please change the Authentication method in the Account Settings Server Settings'. I have read online that the AuthO2 method is upposed to work, but it does no. Acckk - help anyone?

Basic UI: my wife had three message windows showing but not the main inbox. This is running on a Mac. Cmd-1 in any of the windows did NOT display the Inbox. AND THERE AREN'T ANY MENU OPTIONS THAT ARE APPARENT TO BRING UP THE MAIN WINDOW! What?! Can someone tell me how I'm supposed to bring up the main window with my message list if it isn't already showing? (And please don't tell me to go to Settings. That worked, indirectly, but it's the least intuitive approach I think I've ever seen.)

Seriously, this was frustrating and embarrassing, since I recommended Thunderbird to her.

Hi, No matter what I do I cannot send an email. I use spectrum and they say it is a Thunderbird problem and will not help. I have used Thunderbird for years with no problems and one of my computers does work. But this computer will not. Here is the error I receive: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 108.147.228.33 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130. Thanks, Charles

Where are by Thunderbird gmails stored? I am running two email server programs right now (Outlook and Thunderbird). Outlook stores gmail in the cloud and there are thousands of them, Naturally I do not want TBird to store all emails on my hard drive but I am told they are on my hard drive. If so this will eat up ALL my disc space. Where does TBird store my emails? If on my drive then how to I control how many are saved there and what will saved in the gmail cloud?

Upon upgrading to Supernova, 115.11.0 (64-bit) on Kubuntu I can no longer sent any messages to any of my mail servers. All are SMPT; gmail and other commercial servers. The hardware configuration is as follows: KDE Plasma V 5.27.11 KDE Frameworks V. 5.115.0 QT V. 5.15.13 Kernel V 6.6.6-0608-generic (64-bit) Graphics Platform Wayland Intel Processor i7-1260P Thunderbird was working fine prior to the upgrade. There were no crashes nor other sources of data corruption during the upgrade process. The original upgraded version was via snap; I have removed that version and installed the update from the bzip/tar on the Thunderbird site. I have attempted to restore profile data from known good sources with no luck. Thunderbird in --safe-mode still has the same problem. I have traced the issue down to what appears to be the primary error and filed a bug report (bug 1898759) in case I am not unique.

NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] LoginManagerChild.sys.mjs:149

observe resource://gre/modules/LoginManagerChild.sys.mjs:149

handleEnter chrome://global/content/elements/autocomplete-input.js:573 handleKeyDown chrome://global/content/elements/autocomplete-input.js:538 AutocompleteInput chrome://global/content/elements/autocomplete-input.js:39

Any suggestions for correcting this issue or debugging this issue would be greatly appreciated before I attempt to download the code, build, and debug for myself. Thanks!!!

I have 4 email accounts in Thunderbird that I have used for more than a year. Suddenly last week I got the following error when sending from one of the accounts: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Requested action not taken: mailbox unavailable. Sender address is not allowed..Please verify that your email address is correct in your account settings and try again." I checked this account's settings to make sure they were identical to those of the other three. Finally, I deleted the account and re-added using the same information. I was able to send email for about 12 hours. Then, the same error returned. What is wrong? What should I do? Note that I can send email from this account using webmail on ionos.com, my website host where all the email addresses reside.

Here is the first part of the Applications Basic info for my system: Application Basics Name Thunderbird Version 115.7.0 Build ID 20240119095007 Distribution ID Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.7.0 OS Windows_NT 10.0 19045 OS Theme Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 3

Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 6.9 GB Disk Space Available 714 GB

My Thunderbird account is synchronised to my BT mail account using IMAP

Although the folders that i have built in my BT mail box appear on Thunderbird the contents of those folders do not, all I have on Thunderbird is empty folders

Any ideas why?

Thunderbird Tech Support I need to look back at about a 5-year history of my e-mails and their associated conversation strings. If I move e-mail files from the Thunderbird “Inbox” to various “Archive” directories I’ve set up, will this resolve e-mail Disk Quota Limit warnings from my “Domainit” domain? Conversely, if I delete e-mails from my Domainit e-mail account, to resolve the Disk Quota warnings, will I still be able to bring forward the e-mails I’ve Archived in the Thunderbird directories. Or is it all far more complex than this? I would appreciate some guidance on this. Kevin Powell

I keep getting this error message as a popup window that needs to be closed out. It happens over and over again and it can pertain to Inbox, Junk, Sent, etc. It's just annoying but doesn't seem to matter. How can I get rid of it?

What is the meaning of the various symbols I some times see next to messages in my Inbox? They're small, but some appear to be arrows?

Is there a list somewhere that would explain them all to me? That would be most useful!