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Hangs when trying to save an image

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving … (прочетете още)

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

Asked by mikey-d преди 4 месеца

Последен отговор от zeroknightпреди 3 месеца

  • Разрешен

No audio device in Windows 11

I've been having this reoccurring firefox bug every couple of months where randomly all audio from the application stops working is no longer available in the volume mixe… (прочетете още)

I've been having this reoccurring firefox bug every couple of months where randomly all audio from the application stops working is no longer available in the volume mixer of windows 11 (see example screenshot with twitch tab in background playing)

In the past, I was able to fix this issue by simply restarting the audisrv service and everything would work normally but now nothing I do seems to work. I've tried:

- Resetting - Uninstall/reinstall - Disabled all extensions - New profile

I do not have this issue on firefox dev or firefox nightly. If anyone has any ideas on how I could resolve or better diagnose this issue it would be much appreciated! TIA

Asked by Gio преди 3 месеца

Answered by Gio преди 3 месеца

  • Разрешен

PopUp Video Window displaying with Block PopUp windows enabled

When I go to website nypost.com, and select a random article that has a video display at the top of that page, a pop up of a smaller video window appears in the lower rig… (прочетете още)

When I go to website nypost.com, and select a random article that has a video display at the top of that page, a pop up of a smaller video window appears in the lower right corner of the screen.

For example,

Go to nypost.com Select an article with a video such as https://nypost.com/2024/01/30/metro/phony-uber-driver-charged-with-ripping-off-nyc-bar-patrons-in-cellphone-scheme/

There is a pop window of a smaller video screen that shows in the lower right corner

Autoplay is disabled

Is there a specific setting to stop this functionality of the pop up video window to appear? Is the block pop up window functionality in the same category of this description supplied above?

Thank you.

Asked by LionUser2024 преди 3 месеца

Answered by zeroknight преди 3 месеца

Screenshots are corrupted when pasting from paint.net into confluence using firefox 121 (but not edge)

I'm not sure where the issue is exactly, but I suspect its something to do with different standards of storing images in clipboards. If you see the images, this is a scr… (прочетете още)

I'm not sure where the issue is exactly, but I suspect its something to do with different standards of storing images in clipboards.

If you see the images, this is a screenshot of an Excel grid, taken using win 11 snap tool (shift+win+s). I paste this into paint.net (5.0.12) Then select all and copy/paste into Confluence using Firefox. The edges of the images are either shifted, or a line is added.

If I use paint instead of paint.net, it is ok. If i use edge instead of Firefox, it is ok. Saving the file as png and importing it and its ok. Pasting from paint.net into powerpoint and its ok.

Any ideas what is causing this or how to fix it? I'm going to ask atlassin (confluence) and paint.net help as well.

Asked by paulgibbs111 преди 3 месеца

Последен отговор от paulgibbs111преди 3 месеца

FF 121.0.1-64bit doesn't work right on multiple popular sites

I started with Netscape, lived through Mozilla and then been FF ever since. I love it. But increasingly, I am running into problems with using features in many websites. … (прочетете още)

I started with Netscape, lived through Mozilla and then been FF ever since. I love it. But increasingly, I am running into problems with using features in many websites.

For instance with Cigna Health, you can't reset your pw and open certain other links. Cigna Support has a simple solution which has always solved my problem: use Chrome or Edge.

B&H Photo Video mostly works but for instance if you are looking at the pictures associated with a product review and try to enlarge them, FF won't do it. Chrome and Edge do it.

I am finding more and more websites that have these glitches. It's almost as if some website designers are not paying any attention to compatibility of their product with FF.

Am I missing something in the config of FF or are these issues real and likely to get worse over time? I am very worried that if it continues that I will get a message like "Many features on this website are not compatible with FireFox."

I am not a programmer but if there is anything I can do to help, I am glad to do so.

sfoAlan

Asked by alan225 преди 3 месеца

Последен отговор от zeroknightпреди 3 месеца

Five second delay loading PDFs after browser has been running for a while

Shortly after launching, Firefox loads small PDFs very quickly, within 200ms. However, a short while after launch, it starts delaying about five seconds before opening th… (прочетете още)

Shortly after launching, Firefox loads small PDFs very quickly, within 200ms. However, a short while after launch, it starts delaying about five seconds before opening the same, small PDFs, whether they are on disk or fetched via the network, and regardless of whether they are cached locally or downloaded. I've examined the performance profile of the slow loads, but I'm not sure what to look for.

Restarting the browser reliably makes PDF loads snappy again, but the effect doesn't last very long, less than an hour before the five second delay returns.

I've seen this behavior on all PDFs, but here are two examples:

https://lawfilesext.leg.wa.gov/biennium/2023-24/Pdf/Bills/House%20Bills/2468.pdf?q=20240122183210 (68 KB) https://s1.q4cdn.com/806093406/files/doc_downloads/test.pdf (3.82 KB)

Asked by ravron преди 3 месеца

Последен отговор от ravronпреди 3 месеца

Firefox is very slow!

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but vi… (прочетете още)

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but videos will play for a short time and then freeze never to continue and downloads are painfully slow, 2 to 4 mbps. Edge and Chrome download normally and videos play with no issue. I need this fixed or Firefox is going bye bye!

Asked by Ray Dunne преди 3 месеца

Последен отговор от jonzn4SUSEпреди 3 месеца

Websites don't work with FireFox but do with other browsers

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem … (прочетете още)

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem hasn't been fixed by I clearing cache and cookies as recommended back when I first asked a year or so ago.

Now the latest website I haven't been able to use is the Post office! USPS.com -- If I try to track a mail piece using my tracking number the site can't bring it up. The site tries for long time then tells me to try later. When I try with another browser such as Chrome, the result is there within a couple of seconds. It looks like I'm going to have to leave FireFox which I hate as I've used it so long - over ten years at least.

Version 121 Windows 10

Asked by rkclaw преди 3 месеца

Последен отговор от jonzn4SUSEпреди 3 месеца

HTTPS-Only Mode

In HTTPS-Only mode I quite often get a message that the site does not support https but when I Continue the page I land on is a https page. I can't understand what's happ… (прочетете още)

In HTTPS-Only mode I quite often get a message that the site does not support https but when I Continue the page I land on is a https page. I can't understand what's happening here: does the site have a https page Firefox can't detect or is HTTPS-Only creating the https connection for me, or is it only pretending to be https and there is no real extra security? If someone could enlighten me as to what's happening I'd be most grateful. I have a couple of screenshots to show what I mean, but perhaps you know exactly what I'm talking about anyway! I'd add I can't see anything in the Help articles that seems to deal with this situation, but perhaps I'm just being a bit dense (not unknown!). Hoping you can clarify this for me.

Asked by peejaymoz преди 3 месеца

Последен отговор от cor-elпреди 3 месеца

Wiadomosci

Dzień Dobry, Na jednym z kont nie wyświetlają mi się wiadomości z poprzedniego roku. Inne konta działają dobrze. Nie wiem gdzie szukać rozwiązania. proszę o poradę. Po… (прочетете още)

Dzień Dobry,

Na jednym z kont nie wyświetlają mi się wiadomości z poprzedniego roku. Inne konta działają dobrze. Nie wiem gdzie szukać rozwiązania. proszę o poradę.

Pozdrawiam Wojciech

Asked by Wojtek Sierpotowski преди 3 месеца

Последен отговор от Kikiпреди 3 месеца

Firefox draining battery life 41% usage

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefo… (прочетете още)

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefox so much more. The format is way more pleasing. I love how it easily signs me back into everything, BUT IT DRAINS MY COMPUTER SO MUCH. Like i used to have an 8hour + battery span my laptop neverrr died. Now I get through MAX 2 hours of full use before needing to charge, and maybe 4 hours just having it at school but not using it.

I thought my dell suddenly started crashing, ran all these tests, and then I realized the only change was that I had started using Firefox... So sad I think I am going to have to leave it.

I read a lot of articles and did everything suggested. my graphics is webreader , i turned on all the suggested features, i have 2 extensions , the only thing I could maybe think of was that I use an animated theme so maybe that was killing the battery, but like if I can't use my theme than whats the point.

Asked by nebs9921 преди 4 месеца

Последен отговор от zeroknightпреди 3 месеца

Firefox will not load pages / connect to internet

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs. I was running the latest version 121.xx on MAC 1… (прочетете още)

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs.

I was running the latest version 121.xx on MAC 12.7.2

Nothing would fix the site issue, so I tried re-installing and refreshing Firefox. Followed all the troubleshooting steps.

Now firefox is completely broken. Tried creating a new profile. Running in safe mode, etc.

It sometimes will load pages, but extremely slow. But generally is unusable.

Firefox works on my other macs just fine (Profile uses sync with those machines)

Safari and Chrome work perfectly fine. No malware. No ISP issues. No firewall.

Please advise a fix or I guess I will delete everything firefox related.

Asked by gt0279a преди 4 месеца

Последен отговор от zeroknightпреди 3 месеца

multiple background processes created when live streaming

Hello Mozilla Support, Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes. I don't care why its happening, I just w… (прочетете още)

Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

Asked by Mark Robinson преди 3 месеца

Последен отговор от zeroknightпреди 3 месеца

Scrolling while selecting text is very slow

Using a Windows 10 laptop. When I hold down the left touchpad/mouse button and scroll to select a bunch of text, it's fine until it gets to the bottom of the screen, then… (прочетете още)

Using a Windows 10 laptop. When I hold down the left touchpad/mouse button and scroll to select a bunch of text, it's fine until it gets to the bottom of the screen, then it slows way down, like maybe one line per second. I tried changing the following values in about:config: - general.smoothScroll.mouseWheel.durationMaxMS to 1000 - mousewheel.enable_pixel_scrolling to false - mousewheel.min_line_scroll_amount to 50

None of them worked. Also not sure if I have to close and reopen Firefox after making a change.

Asked by doorstop321 преди 3 месеца

Последен отговор от doorstop321преди 3 месеца

  • Разрешен

Strange new requester appeared

A strange new requester appeared in Firefox today. I do not think that I clicked on anything without noticing. I was just watching a Youtube video and the requester appea… (прочетете още)

A strange new requester appeared in Firefox today. I do not think that I clicked on anything without noticing. I was just watching a Youtube video and the requester appeared when I was moving the cursor down across the screen. The requester items would not respond, and the requester could not be closed. I had to quit Firefox and restart to get rid of it. See attached screen capture.

Asked by gridsleep преди 3 месеца

Answered by gridsleep преди 3 месеца

Tabs remain open after closing and opening browser

After a session with many tabs open, I will close the browser. It doesn't matter if I open browser immediately or the next day, or after rebooting computer, the same tabs… (прочетете още)

After a session with many tabs open, I will close the browser. It doesn't matter if I open browser immediately or the next day, or after rebooting computer, the same tabs remain.

Asked by David U Juarez преди 3 месеца

Последен отговор от cor-elпреди 3 месеца

  • Разрешен

Netflix and websites of banks ask for update FF, although I have 121.0.1

Dear reader, Websites like Netflix and websites banks ask for an update of FF,although I have the latest, 121.0.1 Netflix doesn't allow me to enter the website (see scre… (прочетете още)

Dear reader,

Websites like Netflix and websites banks ask for an update of FF,although I have the latest, 121.0.1 Netflix doesn't allow me to enter the website (see screendump) The ASN-bank asks for an update but I can work around it (see screendump) Screendumps are in Dutch, they text is about asking for an update.

Can you help me out to fix this?

Thanks in advance. Frans

Asked by Frans преди 3 месеца

Answered by Frans преди 3 месеца

Recorded webcam video is not playing in firefox

var options = { audioBitsPerSecond : 128000, videoBitsPerSecond : 2500000, mimeType : mime … (прочетете още)

var options = {

                  audioBitsPerSecond : 128000,
                  videoBitsPerSecond : 2500000,
                  mimeType : mime
              }

Asked by abdulmajeed.rk преди 3 месеца

Последен отговор от abdulmajeed.rkпреди 3 месеца

Youtube Audio Library

youtube audio library is not working in this mozilla firefox. When I play an aduio from youtube audio library , they show me a message which is (Audio track is unavailabl… (прочетете още)

youtube audio library is not working in this mozilla firefox. When I play an aduio from youtube audio library , they show me a message which is (Audio track is unavailable). Other audio and YouTube video is woking perfectly. Please solve this issues.

Asked by sarkersraboni47 преди 3 месеца

Последен отговор от zeroknightпреди 3 месеца