Firefox Community Forum

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser I always update Firefox when prompted, so it should be the latest version, unlike what it states in the popup window. If I want to use the browser, I have to sign in to the browser and sync my data and I have to re load all my tabs from my history. It is time consuming to the point where my colleagues who were using Firefox have uninstalled Firefox and are now using a different browser. I could do the same...but I want a solution. I'm using Windows 11.

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started to show a tiny shopping cart icon over the task bar icon of Firefox (image attached). I don´t know what it's and I can't find the functionality that make that appear. So, How do I disable it? I use Firefox everywhere, and I don't like it, specially in my job's laptop as my boss can occasionally see it and it's obviously not work-related in my case. I use chatgpt to get answers and it points to a "Shopping Assistant" feature, but I don't find it. Is it related? The term is so common that I couldn't narrow down to my specific question (what is it and how to disable it)

I use windows 11 and 138.0.4 (64-bit)

Thanks in advance for help

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer.

I have: Two Laptops - Windows 10 and 11 Use Outlook Live (Hotmail) via Firefox

All Firefox browsers are UP TO DATE - and I have checked all the settings I can find - including about: config on Firefox itself - for some reason Pictures from senders - Yes - those I trust - do NOT show - I checked on Chrome and no problem, Edge no Problem - pictures show on BOTH those browsers - However - I prefer USING FIrefox (I don't like Chrome and only use it if I have to track emails and use THOSE features etc.)- I disabled ANY AD Blockers I have. As for Virus Protection - On Windows 11 I have UltraAV on the Windows 10 just Microsoft Defender - This just started happening.

I DO NOT get any kind of placeholder or a red X or any text saying anything - Just NO pix show in my Inbox.

This DOES NOT happen with the Outlook App on my Android or it seems anywhere else.

Can anyone help me?

Windows 11/Firefox/Google

Firstly, my apologies, but I only have a very basic understanding of computers.

I somehow ended up fiddling with a side bar on the right hand side of my screen, and the next thing I knew I had lost the ability to have multiple tabs open on my screen. I tried google a solution and came up with this:

"View>Cusomise toolbar in browers. Look for the new tab button. If its there, drag it back to the toolbar, typically to the right of the existing tab."

I tried that, but it didn't work. The plus sigh came out on the left rather than the right of my search bar, and every time I clicked it I just got a new page, rather than a new tab being added to the existing one.

I would be grateful if anyone has a solution to this issue.

Something went wrong and I cannot do much. I reset my password but I still cannot enter a new password to enable me to continue. It will not let me see new emails in a netnet.net account. How do I enter a new password?

email: dacherry19@gmail.com OR dcherry@netnet.net (this does not work in Thunderbird now)

I am getting this screen effect when I start trying to play.

Since posting this, I noticed that the dulling effect starts when I click on the screen, and if I then double-click the brightness reverts to normal! So I tried with a wired mouse to see if that was the problem, but no difference so I can rule out the mouse. I'm starting to suspect a browser hijacker or some malware. Only getting the effect on this computer, with only this Firefox browser. My main PC is working normally in the same programme. Very weird.

Often when I start Firefox, instead of downloading the webpage, the pendulum starts moving to and fro while it starts slowly using the memory of my laptop (7.7 GB), until, after a quarter of an hour or more of more, it uses up about 95% of it (I've followed the process on the Task Manager), and then it finally downloads the page, by which time the computer is quite sluggish, and occasionally the laptop is unresponsive, making me switch it off and reboot it. When it doesn't download the page right away I've learned to turn it off, sometimes from the Task Manager, and try again. Then sometimes, somehow, it works OK, I still haven't found out exactly how to do this. Then, once it starts working, to avoid the problem I do not turn it off, and Firefox remains OK as long as I do not reboot the laptop, which I seldom have to do. Does anybody else has this problem? Any ideas?

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone has trouble s too. So, how do we make stick telephone permissions for, say: G Voice page https://voice.google.com/u/0/calls now? Thank you

When I'm filling out a form o a website and get to a box for email address, I get a drop-down list of email addresses: some are correct, but some are ones which I no longer use or are are misspelled (from one time that I mistyped it). How can I edit that list to delete this erroneous or no longer used email addresses?

I am unable to receive emails into my Gmail inbox using a normal window. I can send mail but not receive it. I am using a laptop with windows 11. I can use gmail both in and out in a private window. I can use it in Chrome and Edge. It's only Firefox. I've been sending test messages from my Proton account to my gmail account I've disabled all the addons for mail.google.com I don't know anything about pop/imap but I think it must be Firefox settings I've cleared the cache I've tried to sync everything but that only sync between tablet phone and laptop I've asked google for help and gone through the lists including a config check I've closed Firefox and restarted I've restarted my laptop I thought I'd use Private windows and set it all up, signed in on my tabs, saved them to a folder and arranged to start in private using the tabs in that folder but then I had to sign in to everything again when it started. Signing in to Google is a pain in the arse as it is to sign in to X I've spent 6 hours so far...... I've used FF for years, the easy answer is to use Edge but I don't like it that much Please help.

I am on Firefox version 139.0.

I have attached a screenshot shown in the following link.

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

I do not have this message. Have I turned something off, not set a option, or is there a problem with Firefox?

How can I tell if a web page is not being displayed correctly because of a missing pop-up?

Hello,

since about a week ago Investing.com Portofolios and Stock Charts do not automatically update themselves. I put Chrome, Opera and Firefox side by side and Firefox is the only one which doesn't work.

It's updated to last version 139 64 bit, I tried after cleaning all cookies, Setting refresh different cookies filtering settings but the only way to get a refresh of the data is by pressing F5 or changing the period for the charts.

Thanks for your help

Ettore Cefalà

When I updated my Firefox app, I was asked for an email address, which I supplied. This address was rejected. I used another email address, but one which I seldom used in firefox, and it was accepted. Now I see that I have two accounts, one under each address, and all my bookmarks and passwords seem to be associated with the rejected email address. There seems to be no clear way to move access them in the new installation,

I had to restore to install last update, May 25, 2025, and turn off auto update, because it is not compatible with GVoice. Or other G anything.

Specifically, it took 20 min. each time with all the stupid verification, for which I needed more verification, and when I did finally access G Voice, I could nor press the lock before the URL, nor any other way to enable Permissions, for sound and mic, which was now all, by default, shut off. I had to use GVoice to reach my SIM provider to find out why I showed plenty of Gigs left on my plan, yet no service for 48 hrs.

The whole verification hassle opens us up to more hacking, not less, as we get desperate, waiting to get the codes in the best of times. Also, phones often do not work, or are too slow to get the code in time. And I always have to do all this in a library parking lot, risking spying, because phone signal/internet rarely reaches us in rural areas, or is corrupted, with greedy AI taking up all the bandwidth. And cable is $50K investment, and does not work when the power is off, which due to Pacific storms, is about a total of 3 months a year. I dread having to go online for anything, and will not update Firefox until I hear some encouraging news.

Thank you all, this is still the best, lightweight browser. And at least I have people here to give me advice!

Anywhere between 3-5 popups have appeared on the right side of the screen essentially telling me of trojan detected, steps to protect my data, to remove viruses etc. and that my McAfee license has expired. Since I have not had McAfee for several years and the addresses to click on look suspicious to say the least I am not about to click. BUT There are boxes to dismiss & an X to remove in upper right corner. Clicking them removes the warnings for about 30 seconds & then they are back. What can I do to get rid of these? Obviously I'm not the most computer literate person around & am stumped.

Hello. My email account on Firefox that i have is not being saved but my password is when signing into a cruise line company. I have to type my Firefox email address in every time but my password is working. I have both of them saved into your password saved. The weird thing is that if i save email address and password and use Chrome both of them works just fine to sign in. Any help would be appreciated. Thanks.

hello, is there a way to turn off rounded corners? i cannot find the option anywhere, i'm visually impaired and struggle to see words with the rounded corners as it makes everything blend together. please don't give me the "oh but it looks better" speech, i'd believe you if i could see it, but alas i am here asking how to turn it off.