Firefox Community Forum

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A former iPhone user, I now have an Android. I downloaded iSyncr so I could transfer my songs from the computer to my phone. It worked fine until I (needed to) download Firefox on this old Mac. Now I can't seem to even pull iSyncr up on the computer. The phone wants to accept the song, but the Mac won't open iSyncr. What do I do, other than get a new Mac with an updated OS! Thank you!

Don't know what happened but suddenly the VPN icon got huge after an update to FF151. It may have happened after I installed Nightly. Don't remember. Any idea how I can fix it?

I’m using windows 11 and macOS Tahoe . The back up feature works in windows as advertised. When I came to the mac I searched in vain for the settings. I asked the AI chat bot were the settings are. There are none. I note on your web page you don’t support the mac and provide no information when this new feature will be available. This is a setback I strongly feel you should offer all features across all platforms. The browser marked is competitive and Firefox needs all the features to make Firefox stand out from all the others.

Bonjour, Avec le VPN je n'accède plus à ma banque en ôtant le VPN également (pas de souci avant) le message est:"verfying your browser before proceeding" voir la capture d'écran, Je n'y accède difficilement que lorsque je passe le VPN par la France. Pouvez-vous m'aider? Par avance merci. Valérie.

I work for Mozilla, my LDAP changed a few years ago, I just noticed my Firefox is logged in as my previous LDAP . Is there any way to change this without deleting all of my bookmarks etc.?

Thank you!!

~Abbie Reed

I had to sign up for the Mozilla VPN before I could open my Yahoo account. I don't know what this is and don't want to pay for it. If it's part of my Firefox account, that's fine, but I don't want anything that will cost me.

I would like to control the animation speed of .GIF (ie on Wikipedia). I would like to stop, manual single step or play frames one per duration (ie 1 frame every 2 sec or 1 frame every .5 sec). I would also like to control whether it repeats. I would like to freeze at any point then resume playing given the above settings.

How do I do this?

PS: There may be other types of animation files which the above control could apply to as well.

Thank you kindly for any guidance!

After the latest install of 151.0.2 (aarch64), the VPN logo is massive! Is this just a glitch from the latest update?

I've attached a photo for clarity.

Best,

Ed

I received an email saying "You're in" for the Smart Windows testing. I am logged into the account in which I received the email invitation. I also made sure I updated to the latest version of Firefox (151).

But I don't see any of the options mentioned in the main help article (https://support.mozilla.org/en-US/kb/smart-window#w_access-smart-window).

How do I get access to the Smart Window if I've received the invitation?

When I start VPN, it brings me to a page to choose a subscription, but I have a yearly subscription paid in November 2025. Then my Mozilla account says I am logged on but when I click on the application icon I get a circular icon in the window with a cancel button underneath it. See attachment.

The instructions on the page for fixing the error message about bookmarks and history not functioning refer to a Windows system, which I don't use on my Mac. Nor can I find anything under Virus & Protection in my Privacy & Security settings. I'm unclear what to try next, so are you able to advise? Many thanks in advance for your help! Meredith Rose

I am having problems with logging into the VPN app. I paid a one year renewal in November 2025 and have had access to the app for both logins that use this computer. It is an Apple M1 Macbook Air. On Wednesday, when I tried to connect, it sent me to a page to select a plan for payment.

https://www.mozilla.org/en-US/products/vpn/?utm_medium=vpn-client&utm_source=desktop-signup-flow&device_id=602c31e5c3e043c687df2d1e7fc17da1&flow_begin_time=1779492973967&flow_id=8baedf7abe0402e07ee2f21622b22c13e6f85621900a55935f3e1a2455c42d0c#pricing

Then when I tried to sign in again, it gave me the spinning circle shown in the attachment. It has now been a couple of days where I have not been able to use the app.

I do have access to the built-in VPN for one of my logins, but not for the other one. I have gotten replies from general support that told me to try the special support for VPN.

Barry