Firefox Community Forum

I now have windows 11 but this issue goes back to 10 as well. Every time Fire Fox updates it breaks all my sign ons to every page I have an account with. And Fire Fox updates a lot. I've had this issue for years and have seeked support before to no avail. Every single website sees it as a new browser. I can click on "trust this browser" but it sees it as a different browser after every update.

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

In an office, trying to refresh after someone left. When we try to change settings, Firefox asks for a password which we don't have. So I tried uninstalling and downloading a clean copy but Firefox recognizes we've had it before and loads the new version with all the old info, so we have the same the same problem trying to make changes.

How do I get an actual clean copy with a new account?

I had to reinstall Firefox on laptop B. Initially I copied the profile folder back, as I had a recent backup. However, when I sync'd, it deleted a bunch of extensions - which then sync'd and deleted them from laptop A too.

I got them back (manually) on A, deleted the new installation on B, then reinstalled and resync'd (without copying the profile folder). Same thing happened, except as I wasn't coming from the profile, I'd also lost a bunch of settings. So even worse.

My theory (based on the popup about syncing with a mobile device) is it is, for some reason, syncing with my Android phone config (which doesn't have all the same extensions, as they're not compatible) instead of my browser on A.

Has anyone else encountered this? Any solutions?

Hi all,

For the last week or two, (since version 1.30.x or so) my Mac running Sonoma (in aarch64) Firefox hasn't been able to update itself. Now I have no VPN causing woes (like Nord) I do however, use Adblocker Ultimate and Ghostery.

So I do the manual update, and find that the link doesn't "automatically start" the download. So I tell it to download manually with the big blue button... no dice.

So I copy the link location:

https://download.mozilla.org/?product=firefox-latest-ssl&os=osx&lang=en-US&attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9ZmlyZWZveCZjbGllbnRfaWRfZ2E0PShub3Qgc2V0KSZzZXNzaW9uX2lkPShub3Qgc2V0KSZkbHNvdXJjZT1tb3pvcmc.&attribution_sig=abdb7ecea583af9de12c794aa139112efc9c10dbce0cd8382f668154ec651a81

If I open that up in a new tab... it STILL doesn't work. But as soon as I remove the last section:

.&attribution_sig=abdb7ecea583af9de12c794aa139112efc9c10dbce0cd8382f668154ec651a81

It downloads fine.

Incidentally, it downloads fine in all the other browsers (Brave, Safari, etc). Also the entire Mozilla support site, if accessed using Firefox, looks as though no CSS is ever loaded. It's been like that for days. Everything else works fine. Just Mozilla sites.

Is anyone else having this problem? It was updating fine until recently.

I was a huge fan of Fonts Ninja extension. I downloaded it from ADD-ON web page. It stopped working after a Firefox update, circa 2023. To this day, I am not able to enjoy this wonderful (typography identificator) extension, even tough I am able to dowload it and install it. What´s wrong? Yours, Simon

Currently on 131.0.3. Started having this issue around the time 131 dropped.

I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if I use the menu to open it. Keybind won't work in troubleshooting mode so I know it's not an addon, and the hotkey works fine on other computers with Sync enabled so I know it doesn't have to do with my synchronized settings. Also won't open with a fresh profile so I am very hesitant to reset all my settings.

I use this keybind multiple times per browsing session so it has had a major impact on my usage. Not sure what to do. Please help!

I'm going to try a graphics driver update in the hope that helps. This is on Windows btw.

What the hell were you thinking with this latest update? You seriously had the nerve to remove basic, essential features like the Refresh button and the + sign for adding a new tab? Are you kidding me? These are core functionalities that make browsing smooth and convenient, and now they're just gone?

How can you possibly justify this? Did anyone over there stop to think about how frustrating this is for loyal users? It’s absurd to think that a browser as well-established as Firefox would pull such a ridiculous move. A refresh button—seriously? One of the most frequently used features in any browser, and you thought it was a good idea to just take it away? What’s next, are you going to remove the back button too?

The audacity to push an update that cripples usability is unbelievable. This isn’t innovation; it’s downright stupidity. A browser is supposed to help users navigate the web efficiently, not make us jump through hoops just to perform basic tasks! How out of touch can you be to mess this up so badly?

Get your act together and fix this mess. Stop making changes for the sake of change, and start listening to your users!

I chose installation and updates as I believe it best suits my issues. On my PC running windows 10 pro I downloaded vpn, relay and monitor apps at various past dates. My account information on the PC was deleted I do have the Firefox browser for IOS but, I did not down load the vpn, relay or monitor apps on that device. My issue is that when I log into my account I cannot find the missing apps to re-install the vpn, relay and monitor apps. Is there any way for me to gain access into the account that allow me re-install or add to my existing account. I have changed my primary email address and deleted the old email, which I still have access to if that is any help. Any help or advice would be greatly appreciated. A.W.

I have the latest version of firefox and I have automatic updates turned on. and yet, every few days I am unable to launch firefox and then get a message that I am running an old version and have to "create a new profile". This is a pretty major hassle. Everything resets, even after syncing. Please tell me how to fix this so that I can stop having this issue. Thank you so much.

I have always used Firefox to access my emails at https://sso.secureserver.net/?app=email&realm=pass&plid=587240 The new update does not show my emails, just shows a continuing turning circle with a blank page. I can access my emails through Chrome with no problem.

The actual site is https://eu1.myprofessionalmail.com/appsuite/#session=a3d67818105442688d3ffe194a8e0a34

when i am downloading firefox on my m2 macbook air it is always downloading the 64-bit version instead of the arm version. i also tried installing through brew and no luck. i also tried all the firefox files and tried new install no luck.plz help??btw i am running macos sequoia beta 15.1

I have a Lenovo Chromebook and Firefox will not download, I have tried doing this from the Play store and even though I click to "download to this device" it keeps downloading the mobile app, I really need the full app please.

How do I install Firefox to "Program files" instead of the user's appdata folders ?? (this is for a Windows 10 PC) There doesn't seem to be a prompt from the installation asking where I would like to have it installed. Thank you

I have two Firefox icons on my desktop. It seems that they represent two different downloads. One says the location is C:\Users\robin\AppData\Local\Mozilla Firefox) The other says the location is C:\Program Files\Mozilla Firefox

Can I delete the one location without losing data?

Thanks for your consideration.

Sincerely, Robin

Each time I try to download an update to Firefox, the download promptly fails. This is true whether I try the regular or the extended support release version. The automatic update has been failing for weeks at least, and prompting me to do it manually. I have checked system requirements, I have everything necessary. My MacBook Pro is running 10.15.7 (Catalina) with 4 GB of RAM, 2.5GHz processor. Scads of memory available. The version running currently is very flaky, often takes multiple tries just to launch.

after reboot,my nightly shows only updating screen(small pop-up style one) amd won't actually run.this fixes everytime when i run nightly installer. refreshing&reinstall nightly didn't fixed anything while developer edition just runs fine

After installing FF 131.0.2 last night I am getting frequent AVAST warnings about blocking PUSHCG.COM - URL:BOTNET, FF is identified as the executing program.