Firefox Community Forum

I'm fed up of all the problems i'm having with Mozilla. i already uninstalled once. i will do it again if you do not allow me to use dashlane and keep putting obstacles in the way. I've been loyal for 10+ years but getting really fed up.

Password Manager will not save a URL larger than the first few words (base URL). But the site necessary to login contains more directions after the "xxx.com", and Password Manager truncates everything after the ".com" so it will not return to the proper site to login.

I generally get Firefox to save all my logins and passwords. However, I have several websites excepted. Recently, I tried to enter another 'exception' but Firefox isn't registering it i.e. it opens that logon page with all the details, including password, already entered, despite multiple attempts to have it saved as an exception.

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

I wanted to change my Paypal password. I went to their page, and generated a password, but didn't save it. So I went through the password reset process, and asked Firefox to generate another secure password. Paypal rejected it, because it was the one I used before. Every time I asked Firefox for another password, I got exactly the same one.

Is that intentional? How do I change it, so I get a different password when I ask for a new one?

I have a small usability suggestion regarding browser password managers.

When a website changes its domain (for example, from example-old.com to example-new.com), existing saved login entries keep the old domain. In many browsers, users cannot edit the domain field of the saved login.

As a result, users must delete the existing password and create a new one, which is inconvenient when managing many accounts.

A simple improvement would be to allow editing the domain/URL field of an existing saved login entry.

Example: example-old.com → example-new.com

Instead of deleting the login, users could just update the domain.

It’s a small feature, but it would significantly improve password management usability.

Thanks for your work on building great products.

I keep losing passwords on Microsoft and I depend on Mozilla. Is there a way I can print a copy of all my passwords to hold in a file myself in case everything goes wrong. I am 77 years old and a lot of this is just too advanced for me.

when trying to access my pension account after I have entered my details, the account asks for my PIN. I cannot enter a number as password manager pops up with the 'manage password box'.