Показване на въпроси които са отбелязани: Показване на всички въпроси
  • Разрешен

Profile lock prevents launch on workstations with shared remote home

I am using Firefox in a Linux environment with multiple workstations, where I may be logged into more than one workstation at once. The workstations have an auto-mounted … (прочетете още)

I am using Firefox in a Linux environment with multiple workstations, where I may be logged into more than one workstation at once. The workstations have an auto-mounted home file system such that my home directory (including my Firefox profile directory) are shared.

Because of this, when I try to launch Firefox on a second workstation, I get an error saying "Firefox is already running but is not responding". I have read the support articles about this issue, and other community support threads, but none of them address this use case.

I wish to use the same profile, so that I still have all my bookmarks and such, and have them continue to stay up-to-date. How can I do so in this environment?

Asked by tmorris4 преди 3 месеца

Answered by cor-el преди 3 месеца

Firefox crashes whenever downloading or uploading is tried

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Re… (прочетете още)

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Report IDs for some of the submitted crash reports:

bp-14ac8a97-77af-46c6-a59b-4f5c30231220 bp-b73b7d46-fbb3-48b7-8298-358db0231220 bp-fe6b5110-282a-428f-b539-a61780231220 bp-c43a750b-6802-4869-9461-c8e9f0231220 bp-2f901767-5dc1-4858-b182-7583f0231220 bp-d6310f4d-ec03-40c7-bae4-0df550231220 bp-e4816ab9-cc8c-4f63-ad87-26f2d0231220 bp-8abda867-a0ee-48fe-9d1e-9d64b0231220 bp-827ddfcf-4352-4f2c-82c4-7e01c0231220 bp-2c16b203-21ca-42e2-b91c-96bbd0231220 bp-e54bcd31-2532-44a8-845c-5a4120231220 bp-15e37b7e-749a-45f5-a9e0-a7c810231220 bp-7204c927-ec96-4318-a298-c7b1f0231220

Asked by ymaan преди 5 месеца

Последен отговор от jonzn4SUSEпреди 5 месеца

  • Разрешен
  • Архивирани

firefox hangs when searching on google or connecting to websites.

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to website… (прочетете още)

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

Asked by coreyhooe преди 9 месеца

Answered by coreyhooe преди 9 месеца

  • Разрешен
  • Архивирани

No decoder found for audio/mpeg

System: MacOS 13.5 Hardware: Apple M1 Max Firefox version: 116.0.1 about:support / Media Audio Backend: audiounit-rust Codec Support Information: Codec Name Software Deco… (прочетете още)

System: MacOS 13.5 Hardware: Apple M1 Max Firefox version: 116.0.1 about:support / Media Audio Backend: audiounit-rust Codec Support Information: Codec Name Software Decoding Hardware Decoding H264 Supported Unsupported AAC Supported Unsupported Opus Supported Unsupported Vorbis Supported Unsupported Wave Supported Unsupported


Having a problem with an mp3 content on all sites. In console I can see error: Error Code: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) Details: Error no decoder found for audio/mpeg

The same error shows when starting firefox from terminal: [Child 1234, MediaDecoderStateMachine #1] WARNING: Decoder=11dddc400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - Error no decoder found for audio/mpeg: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachineBase.cpp:166

It seems like not a system problem, because I can open and listen an mp3 files in quicktime. And chrome browser also not having any problems playing an mp3 content.

Firefox installed with dmg downloaded from site, but also tried install with brew - same result. The problem occurs in incognito mode too.

Asked by crazytushkan преди 9 месеца

Answered by jscher2000 - Support Volunteer преди 9 месеца

  • Разрешен
  • Архивирани

ending playing video crashes firefox

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it jus… (прочетете още)

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

Asked by m1k0_38 преди 9 месеца

Answered by zeroknight преди 9 месеца

  • Разрешен
  • Архивирани

Calendar in Gmail

Hello everyone. The calendar add on at the side of my Gmail account does not open after the latest Firefox update (116.0.1), but it does work in troubleshoot mode. Could … (прочетете още)

Hello everyone. The calendar add on at the side of my Gmail account does not open after the latest Firefox update (116.0.1), but it does work in troubleshoot mode. Could you please advise? Thank you.

Asked by Nikola on Firefox преди 9 месеца

Answered by Paul преди 9 месеца

  • Разрешен
  • Архивирани

~10 second delay response when searching

On some webpage, I experience delay response when I trying to search sometime. For example, in Google homepage after typing something or even gibberish the page froze and… (прочетете още)

On some webpage, I experience delay response when I trying to search sometime. For example, in Google homepage after typing something or even gibberish the page froze and not responding for about 10 second but the browser is still functioning (meaning I can still move other tabs or open option). Once that 10s delay is over, it responded with my result. And something when I when to search back something again(not in the homepage), more of the time is response back fast like 0.2s but other time the same 10s delay. This problem also happens in some other website but not all in their search bar. I have try in safe mode. disable all my extension, reinstall Mozilla Firefox, check any windows update and such. Also other browser does not have this problem such as chrome and brave. If this problem still persisting then I would such to other browser but prefer not to as I quite fond of Firefox. Thanks for your help in advance.

Asked by Victor118 преди 9 месеца

Answered by Victor118 преди 9 месеца

  • Разрешен
  • Архивирани

YouTube videos on Firefox getting slower and jerky.

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK,… (прочетете още)

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK, but only for a short while. Then the problem starts again. Same YouTube videos are running fine with Chrome at the same time.

Running Windows 11 Pro (Clean windows setup not long ago and the issue was there from the beginning.) German Language Firefox 116.0.2 Build ID 20230805021307 Intel CPU i7-1360P, 16 GB RAM, 1TB M.2 SSD

Would really appreciate a solution for the issue because I really like Firefox!

Asked by guidox11 преди 9 месеца

Answered by guidox11 преди 6 месеца

  • Архивирани

laptop, mobile and tablet version have problems with loading and updating websites

Hi there, I have been using Firefox for over twenty years now, but the latest findings are frightening. I use openhab for my smarthome and the openhab cloud website was … (прочетете още)

Hi there, I have been using Firefox for over twenty years now, but the latest findings are frightening. I use openhab for my smarthome and the openhab cloud website was not rendering properly under Firefox, so I tried Chrome. The page loaded without any problems. I had this behavior on desktop, Android phone and Android tablet. Sometimes I could fix the problem by deleting the browser data, but not always. I did a lot of settings on the tablet and thought it was not responsive, but it turned out to be Firefox. With Chrome, the application responds directly on the first click. But the worst thing was that I had a conversation with Amazon using my laptop and was waiting for a response. I reloaded the page countless times with Ctrl+F5 until I tried Chrome. The response was immediate and I didn't see it until three days later. Since then I keep noticing things not loading or updating in Firefox.

I don't know what I should look for this three devices have the same bad behavior. Is there already an effort to fix this? If not, I'll have to bite the bullet and switch browsers. I don't like the idea because twenty years is a long time.

Best regards

Asked by Proton преди 9 месеца

Последен отговор от zeroknightпреди 7 месеца

  • Архивирани

Taskbar will not show when moving mouse to bottom of screen

When Firefox is in fullscreen mode and Windows taskbar is set to autohide the taskbar cannot be accessed unless I press the windows key to bring up the entire start menu.… (прочетете още)

When Firefox is in fullscreen mode and Windows taskbar is set to autohide the taskbar cannot be accessed unless I press the windows key to bring up the entire start menu. Once the start menu has been accessed and the same window is in focus, it works as intended by moving the mouse to the bottom of the screen. Switching windows breaks the function again.

Asked by theDEXmonster преди 9 месеца

Последен отговор от vicпреди 8 месеца

  • Архивирани

Firefox takes a long time to reconnect to internet after hibernation. Win11

I am a very long-term user of Firefox. I have a newish windows laptop and I use the hibernate function when I want to start and stop a windows session. I have been using… (прочетете още)

I am a very long-term user of Firefox. I have a newish windows laptop and I use the hibernate function when I want to start and stop a windows session. I have been using windows 11 for a good while now without any problem, but about 6 weeks ago I started to get a new problem - Firefox now can take up to 4 minutes to load or reload a page after hibernation. The length of time to reconnect time varies. This only affects Firefox. There is no problem with my internet - other programmes and apps load immediately, and at the same time as Firefox is still trying to load a page/any page I haven't added any new add-ons and can't think of anything I've done that could cause this issue. I thought this would be a windows 11 issue caused after an update, but after a bit of searching on Google, Reddit and Mozilla Help/ I can't find anyone else with a similar problem.

Can someone help? Thanks

Asked by Jeff Berens преди 9 месеца

Последен отговор от Jeff Berensпреди 8 месеца

  • Архивирани

My Brother MFC L6700DW suddenly stopped printing some websites from Firefox

When I tried to print a few Firefox pages - one including a Google map that printed fine when I used Safari - my Brother MFC L6700DW printer would say, for about 10 secon… (прочетете още)

When I tried to print a few Firefox pages - one including a Google map that printed fine when I used Safari - my Brother MFC L6700DW printer would say, for about 10 seconds, that it was receiving data, and then that message would disappear without my printer printing anything. This happened with another website on Firefox as well.

Does anyone know what's going on? I normally have been able to print from Firefox.

Thanks! S

Asked by revert-wonkier.0v преди 8 месеца

Последен отговор от zeroknightпреди 8 месеца

  • Архивирани

Login To Google Popup

Hi all. Some websites creates a little popup window in the top right corner of my browser "Log into your Google account" and I cannot figure how to make this PERMANENTLY … (прочетете още)

Hi all. Some websites creates a little popup window in the top right corner of my browser "Log into your Google account" and I cannot figure how to make this PERMANENTLY stop doing it. I just click the "X" to avoid doing so, but I wish to have this stop happening before uninstalling my Firefox browser completely. I'm here only because I have lost patience with that feature and lost patience trying to figure out how to stop it. Please, help, anyone. Thank you.

(image attached)

Asked by hap317 преди 8 месеца

Последен отговор от Terryпреди 8 месеца

  • Разрешен
  • Архивирани

Google search intermittently takes about a 30 seconds to load

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact sam… (прочетете още)

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact same thing in another tab it will load instantly, and if I select the url and press enter it will also load instantly. I am seeing this issue both when entering a search and when selecting text and clicking "Search Google for X".

I found a recommendation on a similar issue to set security.tls.enable_0rtt_data = false in about:config but I have seen no change with that setting.

Asked by iondune преди 9 месеца

Answered by iondune преди 8 месеца

  • Архивирани

Cant get rid of malware- googleadservices.com

Hello. sadly after using Firefox for over 10 years i have to stop using it. ive been tormented with the malware googleadservices.com. Search keeps redirecting me to the a… (прочетете още)

Hello. sadly after using Firefox for over 10 years i have to stop using it. ive been tormented with the malware googleadservices.com. Search keeps redirecting me to the above url.

i cant get the solution below to work- i cant find these options in my Firefox (v116) which is up to date askasik. i dont have 'Options' under my 'Tools' dropdown

https://support.mozilla.org/bm/questions/915394

Clear the cache and the cookies from sites that cause problems. "Clear the Cache":

   Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" 

"Remove Cookies" from sites causing problems:

   Tools > Options > Privacy > Cookies: "Show Cookies"

Asked by motiongraphik преди 8 месеца

Последен отговор от zeroknightпреди 8 месеца

  • Архивирани

ffox dropping frames while watching youtube

hello This happens only on youtube (as far as I can detecet). It happens on a Yoga 9i (1360p processor), latest patched windows 11, latest ffox (installed from MS store… (прочетете още)

hello

This happens only on youtube (as far as I can detecet).

It happens on a Yoga 9i (1360p processor), latest patched windows 11, latest ffox (installed from MS store, currently 116.0.3). Machine has Iris graphics and uses latest avaliable driver (same thing happened with older driver too, I made an update while trying to pinpoint the problem).

So, when I start firefox I can watch a number of clips, but at some point something happens and from that moment on, my youtube videos have 99% dropped frames (I can hear sound ok, I can see subtitles, but the video is frozen).

As far as I can see, it happens on avc1 or vp9 codecs (I dont knw if that is significant). MS Edge runs same videos fine, network works flawlessly.

Funny thing I noticed today is that if I close firefox and start it again, problem will go away but repeat itself after a number of videos. Closing only youtube tab does not help (forcing cache refresh also does not help).

p.s. youtube hidef plugin was also installed in hopes of solving the problem

Asked by MRakar преди 9 месеца

Последен отговор от MRakarпреди 8 месеца

  • Архивирани

fire fox tabs crashing regularly

Firefox tabs have been crashing regularly for me, onedrive and monday.com is where I see it the most but happens elsewhere. Here are a few of the more recent bug reports.… (прочетете още)

Firefox tabs have been crashing regularly for me, onedrive and monday.com is where I see it the most but happens elsewhere. Here are a few of the more recent bug reports.

bp-0885cac3-78b6-48ae-83b0-9e4490230829 bp-0c108319-8c19-4289-bfdc-011930230829 bp-adb75634-b12b-4e52-a381-d4d1c0230825

Asked by jrjbb.23 преди 9 месеца

Последен отговор от jonzn4SUSEпреди 8 месеца

  • Архивирани

Can't load youtube on any browser or wifi, all updated

Hello. I can't load youtube on any of my browsers. Tried different wifi spots. All updated and restarted, cleared history. All other sites load ok. Using windows surface … (прочетете още)

Hello. I can't load youtube on any of my browsers. Tried different wifi spots. All updated and restarted, cleared history. All other sites load ok. Using windows surface 6. Thank you.

Asked by healingvibe преди 8 месеца

Последен отговор от Dropaпреди 8 месеца