Firefox Support Forum

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples:

1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed

it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ? 

Regards, Haneen

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 With Chrome everything works perfectly so I assume it's a problem from Firefox.

When I open a PDF, a MP3 or any file, the "save" option doesn't display anything. Usually it opened a dialog where I could choose the folder where I wanted to download the file, but now I have nothing.

I have only 4 extensions: - adblocker ultimate - duckduckgo privacy essentials - vuejs dev tools - zotero connector

I always had them and I never encountered any problem.

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search bar as well, and search suggestions and autocomplete doesn't work whenever it happens.

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

I am using Mac OS x 10.15. The FireFox Update on/about 21 April 2021 caused crash on quit. I have read the two pages of Widevine plugin issues, but I do not use FireFox for viewing videos. I have no Widevine or similar plugin. Every time since the 4/21 update, when I click "Quit FireFox" It goes into a slow routine, then a pop-up asks if I want to report the crash. I have shared the data requested when I get the crash pop-up. I have used FireFox since v.3.? when it came out way back when. Obviously I liked it better when I did not have delay and crash to quit the browser.

This went on for about two years and was fixed about a week ago (Thank you!!!), now broken again with 110.0.1.

Please, any reason not to roll back to the previous version and have a smooth shutdown again?

In the last week when I open LinkedIn in Firefox it hides the contents of the LinkedIn Navigation panel. If I click on the blank panel some of the links are still there but not all of them. I found an article and I cleared my history and exited out of everything. When I signed back in - it worked for that evening. When I logged back in the next day the problem was back. It is a recent issue. How can I fix this please?

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it again, browser didn't open it and I gave me message:

Secure Connection Failed

An error occurred during a connection to www.quora.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've tried to get support from Quora.com how message said, but they told me "this error does not originate from our website". And gave me some suggestions - "The easiest way to fix this secure connection error is to reset the Firefox settings." I've performed "Refresh Firefox", but problem persists. I don't use VPN. Can anyone please help me with this problem?

Firefox has been randomly crashing for me for months now, which minimizes everything I had up, usually at a bad time. Firefox doesn't even have to be running for it to crash and interrupt what I'm doing.

Most recent crash report: bp-495b94c7-0b6a-46d1-8570-75b970230315

I have v110.0.1 (64-bit) on my PC. I had originally thought there was a memory leak because memory usage kept growing. But that doesn't seem to be the case. Instead the memory usage seems to be very high in this version. It seems to have stopped at between 1400 and 1500 MB's, which is about double of previous versions.

Why does Firefox continually revert backwards and not stay on the website I have been on?? I have cleared all history and cache and it continues to jump around and in and out of decent websites!! Even ones that I am actually signed into, Amazon, credit unions, financial sites, etc, etc Even my home page Fox News will not hold a story open many times!! I have run my anti-virus and malware bytes scans numerous times with nothing coming up...I need a fix or I will go elsewhere for browsing!!

I cannot access https://www.ebay.co.uk/ with Firefox. Just get a blank screen and it never seems to load. I can access other sites ok in Firefox and I can access it in Edge. I ran the refresh option to disable all plugins and it didn't fix it.

Server Error in '/' Application. The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested URL: /Outlook,Office,Skype,Bing,Breaking News, and latest.....

Firefox won't load. In Fact I have been trying to solve this, all to avail.

...BTW. this all happened as a result of me finally clicking the update button. I knew better. Just had a feeling that it would screw something up , and yes it did. I uninstalled it and reinstalled it. Also MSN is messed up as my home page. PLEASE fix this back like it used to be. Thank you.

Facebook chatting not working in mozilla firefox browser from last 7 days, unable to open chat window and chat history. What can i do now? my browser is updated version.

Hello, For 2 or 3 days now, Firefox (up to date 110.01 64bits for W11) opens in a small window. I tried everything I found: Delete xulstore.json Resize then close with Ctrl + X (close) Play with high DPI settings In properties "maximized"

Nothing works !

When I sign in to my Ancestry Account, I am unable to access my DNA list showing matches and other DNA information I have been without this information for some weeks and have contacted Ancestry twice (on 23/2/23 and 6/3/23), however the service was not working prior to these dates. They report that they are aware of the problem and are in contact with Firefox (who are working on the problem) but do not know when it will be rectified. They stated that Firefox was updating their system and this is the cause of the problem. Ancestry recommended I change to Safari or similar but I do not wish to do this. Can you give me any idea when this problem will be rectified? Regards Anne Sylvestre

Every time I attempt to enter the QVC UK website on my PC i receive the message of 'access denied@ with a reference number of '#18.2c367a5c.1678380389.b0afb8c' I can access on my iPad and iPhone using the app and the website, but not on my PC.

How can i fix it so i can see QVC on my big PC screen?

I don't know why, but sometimes (like every 2 days), firefox crashes on startup, then opens itself after the crash but it don't load the previous tabs and deletes the pinned tabs, so I just have to favorite everything if I want to reliably keep tabs after closing the browser. The open previous tabs option is checked and working, but when the browser crashes on startup, the browser don't open them, so I keep losing them and the pinned tabs every once in a while (every 2 days, wich is quite frequent).