Firefox Community Forum

My version is the most recent, 152.0.6.

After a few minutes, text searches in the address bar unpredictably stop working. This might happen right away, or it may take a while. The result is always Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Here are the problems that I encounter literally every day: Randomly unable to access GMail: account selection entry screen does not respond, or drop-down account selection when logged on does not respond. Randomly unable to access URLs embedded in emails. Browser locks up unpredictably. Videos in Facebook randomly fail to render: the audio plays, but the bottom half of screen completely blanks. Randomly unable to access websites in general: "secure connection failed". Randomly refuses to search for terms entered in the address bar, with "secure connection failed". Widgets on web pages randomly fail to respond.

I'm using the VPN that comes with my AV package, and turning it off makes everything work again. However, I'm certainly not going to turn off part of my web protection (which I am paying for) in order to get Firefox to perform basic browser capabilities. TBH, all of this started when Firefox started aggressively promoting their own VPN, so it's quite tempting to put two and two together.

I would prefer not to resort to Edge or Chrome, but at this point I don't see an alternative as they do not have these problems and Firefox has basically become unusable.

Hi support and team,

I am seeking for your help, I look for the extension "ShopBack" which help me to track the online purchases, cashback / rewards.

However, I cannot search and install after I have remove it for some troubleshoot.

Looking forward to hearing from you soon. Hope I can get it installed and continue to enjoy the benefit.

Regards, Kong

Why do I continue to receive a message from Firefox after creating a New Profile?

Firefox This profile was last used with a newer version of this application. Please create a new profile. OK

A new profile PERSONAL #2 was created following the Steps to Create a New Firefox Profile.

What did I do wrong? how to correct, so that I stop receiving the error message?

I cannot get into my online accounts, as I have always done for years. After I select the site, the screen looks like it is working, but then a new empty window pops up: the tab says "citi 400 Bad Request" At the top of the empty screen it says: Bad Request. Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I usually watch videos on Firefox on Stan - https://www.stan.com.au/account/login - with no problem on Debian. Just wondering if this is a fault with Firefox on FreeBSD, so I know where to go looking for the problem. Other outlets have sub par performance, also, such as YouTube, where the video comes up but plays like it's operating at one frame/5 seconds, with no sound. Thanking you for any time and trouble.

Recent builds have changed the way that the user can direct queries to the various search engines that can be added (i.e. eBay, Wikipedia, IMDB etc) - to a new configuration that is awkward and forces more clicks.

Here is the method that currently allows reverting to the previous approach :

in about:config

Set string "browser.search.widget.new: to false

... and to delay automatic deletion of engines set "browser.search.widget.removeAfterDaysUnused" to thousands

from this Reddit thread https://www.reddit.com/r/firefox/comments/1rftet4/comment/o7s1w69/

Posting this for increased visibility for folks encountering the issue and in the hopes that Mozilla will consider not degrading a well-performing interaction pattern

why every time i open Firefox is go straight to signalqueryhub instead firefox. And how i can make it like normal(open Firefox and straight to Firefox instead of signalqueryhub).

I am watching a movie and would like to use Picture-in-Picture mode so I can continue watching while working, thanks to its floating window feature. However, I can no longer use it.

I have already tried clicking the Picture-in-Picture icon on the video, using the Ctrl + Shift + ] shortcut, and verifying that the feature is enabled under Settings > Tabs and Browsing > Media. Unfortunately, none of these methods worked.

I would appreciate it if you could help me resolve this issue as soon as possible. Aside from its extension support, Picture-in-Picture is one of the main reasons I chose Mozilla Firefox.

Thank you in advance for your assistance.

I am using Windows 11 on both my desktop and laptop. I began using vertical tabs a ways back. On my desktop I am able to scroll through the active vertical tabs with the mouse. But, I am unable to scroll the vertical tabs on my laptop. I have compared the Firefox settings on both computers and have been unable to find any settings that are different which could be applicable.