PDF Files Display as Blank in Firefox – Request for Investigation and Resolution

Dear Firefox Support Team, I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multipl… (прочетете още)

Dear Firefox Support Team,

I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multiple PDF documents, suggesting a potential browser compatibility or configuration issue.

Request: Please investigate this behavior to identify the root cause (e.g., rendering engine, plugin settings, or recent updates). Adjust Firefox’s default PDF handling settings or implement necessary fixes to ensure proper PDF display.

Additional Details:

This issue impacts productivity and user experience. Kindly prioritize resolving it or provide workarounds. Thank you for your attention.

Best regards, Mia Yu [email removed]@mdpi.com/[email hidden]@qq.com

Asked by 1036926860 преди 4 дена

Последен отговор от 1036926860преди 1 час

Secure Connection Failed

An error occurred during a connection to lankafriends.com. Peer reports it experienced an internal error. Error code: SSL_ERROR_INTERNAL_ERROR_ALERT The page you are… (прочетете още)

An error occurred during a connection to lankafriends.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

Asked by rathnayakasenarath4 преди 29 минути

Exporting my pocket list

Hi, I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me. So I've been trying to export my Pocket list, but… (прочетете още)

Hi,

I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me.

So I've been trying to export my Pocket list, but didn't receive any my email.

After going over few of the support articles. I've noticed that my email didn't show up in the settings of Pocket. I have updated the email address, but I am not receiving the confirmation email.

I've tried 3 different email address.

Any idea what can I do? Thanks!

Asked by Dati42 преди 8 часа

Последен отговор от Kikiпреди 1 час

  • Разрешен

Blue star not working

The blue star is not working since I cleared my caches.

Asked by trasna преди 1 ден

Answered by trasna преди 1 час

Status bar not hiding in fullscreen video after updating to Firefox 138.0.1 (64-bit) on Windows

Hello, I recently updated my Firefox browser to the latest version, 138.0.1 (64-bit), on Windows. After the update, I noticed that when playing videos in fullscreen mod… (прочетете още)

Hello,

I recently updated my Firefox browser to the latest version, 138.0.1 (64-bit), on Windows.

After the update, I noticed that when playing videos in fullscreen mode (for example, on YouTube or other video websites), the Windows taskbar (the bar at the bottom of the screen with the Start menu icon) does not hide automatically. This is affecting my fullscreen viewing experience.

Before updating to version 138.0.1, the Windows taskbar would hide correctly when entering fullscreen video.

I was wondering if anyone else has encountered a similar issue with the Windows taskbar not hiding, or if there are any suggested solutions to help resolve this problem.

Thank you for your help!

Asked by krave преди 1 месец

Последен отговор от Kikiпреди 1 час

No "Install" nor "Add to home screen" buttons in Firefox 139

Dear all, I just found that in Firefox 139 for Android the menu buttons "Install" and "Add to Home Screen" disappeared. I tried deleting the cache, reinstalling, restart… (прочетете още)

Dear all,

I just found that in Firefox 139 for Android the menu buttons "Install" and "Add to Home Screen" disappeared. I tried deleting the cache, reinstalling, restarting the smartphone. I tried different websites, included well-known PWA apps (i.e. https://github.com/mdn/pwa-examples ).

I'm on Lineage 22.2.

The community guides still report the availability of this feature: https://mzl.la/3p7ltJx

Am I missing something?

Example with facebook.com in the images. Note that on x.com a popup asks me if I want to installa the app version of the website, but the menu options are still missing. It's only website I found where that popup shows up.

Asked by escargot преди 1 час

Secure connection failed

I read the The Times in the UK and have no problem viewing on my iPad and Google Pixel phone using the Firefox browser. However on my laptop using Firefox I get a screen … (прочетете още)

I read the The Times in the UK and have no problem viewing on my iPad and Google Pixel phone using the Firefox browser. However on my laptop using Firefox I get a screen that says Secure connection failed and recommends contacting the vendor as there is no workaround. On microsoft Edge there is no problem I like Firefox but for me this is a major limitation. Any ideas or suggestions welcome

Asked by colinjordan18 преди 1 час

Daily Mail ..............Access Denied

Hello Last few days been getting ..................... Access Denied You don't have permission to access "http://www.dailymail.co.uk/home/index.html" on this server. R… (прочетете още)

Hello

Last few days been getting .....................

Access Denied You don't have permission to access "http://www.dailymail.co.uk/home/index.html" on this server.

Reference #18.42f61002.1749975469.1fbf5424

https://errors.edgesuite.net/18.42f61002.1749975469.1fbf5424

Not all the time but getting more frequent

Any ideas

Asked by royed31 преди 2 дена

Последен отговор от royed31преди 2 часа

Problem Loading Page

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can coun… (прочетете още)

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can count....

Asked by snowgoddess17 преди 6 дена

Последен отговор от Denysпреди 2 часа

New tab = home page

I have change my home page to DuckDuckGo, but when I click on a new tab, "+" I get Firefox. I tried blank and it is indeed blank, so how do I set new tab so it opens Duck… (прочетете още)

I have change my home page to DuckDuckGo, but when I click on a new tab, "+" I get Firefox. I tried blank and it is indeed blank, so how do I set new tab so it opens DuckDuckGo? (Read all help articles.)

Asked by computerdown преди 3 часа

Последен отговор от Agent virtuelпреди 2 часа

  • Разрешен

Where is a button to send your url link by email on Firefox?

I believe there was a button to send a url link by email on Firefox. I tried to find that button everywhere, but I still can't find it and it didn't even get to an answer… (прочетете още)

I believe there was a button to send a url link by email on Firefox. I tried to find that button everywhere, but I still can't find it and it didn't even get to an answer for this by asking questions on Mozilla website. Could you kindly guide me where to find that button?

Thank you in advance.

Asked by agarla преди 13 часа

Answered by jscher2000 - Support Volunteer преди 12 часа

latest version of firefox

firefox keeps knocking me out of certain web sites such as discovery netflix ,telling me to update to the latest version then restart it but no luck so far please help me… (прочетете още)

firefox keeps knocking me out of certain web sites such as discovery netflix ,telling me to update to the latest version then restart it but no luck so far please help me ,as i still getting payed for the webpages but still can not watch because i need latestversion of firefox please help.

Asked by Andy. d (devildoorman) преди 5 часа

  • Разрешен

Mac OS desktop Firefox slow or stops working entirely

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermit… (прочетете още)

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermittent as well. I have uninstalled Norton products and changed Network proxy settings many times. Nothing helps. I have created new profiles. I switch between profiles. I have hacked into my WiFi router. Nothing, nothing helps. Safari hangs up too. Firefox on my android phone continues to work properly when using my Wifi router -the same router my Mac Studio connects to the internet with. I can access my third party mail service via Firefox on my android phone. Both FireTV devices work. I am at my wit's end. At this point I have shifted all of my work over to Chrome.

I have cleared caches. I have gotten rid of all cookies. I have restarted Firefox and rebooted my computer countless times.

Mac OS Sequoia 15.5 Firefox 138.04

Asked by pdegroot преди 3 седмици

Answered by pdegroot преди 3 дена

Firefox keeps randomly moving focused tabs to the end

When I go to view an already open tab it will sometimes randomly move it to the very end of my tabs all the way to the right. I don't want it to move tabs without my inte… (прочетете още)

When I go to view an already open tab it will sometimes randomly move it to the very end of my tabs all the way to the right. I don't want it to move tabs without my intervention. Clicking on a tab should keep it in place.

This has been an issue for about 2 months now. I'm not sure what's causing it or even if it's entirely a Firefox issue as I have noticed something similar happen in another program with tabs that I use often. It still seems like a Firefox issue in that moving a tab all the way to the end is a very specific task that can't normally be done accidentally.

Is there a way to prevent this from happening or has anyone figured it out?

This person has the same issue: https://connect.mozilla.org/t5/discussions/stop-reordering-my-tabs/td-p/93219

Asked by Engage преди 1 седмица

Последен отговор от Denysпреди 6 часа