Всички продукти Support Forum

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/mozilla-account/form, however I cannot seem to submit any information. When I try, the page reloads, followed by multiple uncaught errors observed in the console, including a cross site origin request block error (in the latest stable Firefox). My browser settings use the standard browser privacy setting, and custom DNS.

Regarding the error I was trying to report, I am unable to change my password, receiving "incorrect password" despite entering the correct current password. In the browser console, a POST response with error 400 is shown.

I'm using Thunderbird Supernova, Can anybody tell me why I have (a DRAFT and DRAFTS) folders? When I save my emails for later they are saved in the DRAFTS folder, the DRAFT folder appears not to be used. I have tried to delete it but guess it must be some sort of system folder. Any help please. Thanks

Greetings: This is the third time that I am contacting you about not being able to receive any e-mails. Thunderbird is the only one that I use and haven't been able to receive any new e-mails for the past week or so. You notified me that my account had been compromised or words to that effect, and that I needed to create a new password. I did this(with a bit of difficulty) and still have no new e-mails coming in to this account. I did try to SEND an e-mail out, and at first it stopped me for my NEW password. I gave it, and it then allowed the e-mail to go out just fine. I sent one or two more since then and they too seemed to have worked fine. For some unknown reason though, I STILL am NOT receiving any new e-mails. Can you please help me with this problem? NOTE: As I am STILL NOT able to receive any e-mails, would it be possible for you to send me any possible solution for this problem via my regular USPS mailing address? David Beard [removed address info from public support forum] Thanks much for any help you can supply.

I've been trying to install an add-on that is in the .zip format. I set xpinstall.signatures.required to false and restarted the browser, yet Firefox keeps telling me the add-on cannot be installed because it's not verified. Is there a way to change this?

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click within this item screen for details like available sizes and colors. This is the only site that this has occurred.

I keep running into this bug where, on the odd occasion I am trying to download a file and the download occurs slow sometimes from the server's end, I might start a download of the same file twice. Then when one finishes downloading, if I press cancel on the ongoing download, it deletes the other downloaded file from my storage. This probably happens because the files are named the exact same but cancelling a downloading file should not delete an already downloaded, different file.

Firefox version is: 127.0 (64-bit)

My problem is that Firefox seems to be ignoring "#:~:text=highlight this".

Maybe there's something under about:config? I can't find it.

Thanks

My one iCloud email account has been working fine in TB for months. Today sometime TB (115.8.0) began unsubscribing all but a few of my iCloud email folders, including "Sent", "Trash" &c. All other email accounts in the client are unaffected. I resubscribed all of the folders, but they keep unsubscribing - that is, the subscribe process isn't holding and the folders it retains seem random. All the mail and folders on iCloud.com are intact, but TB will show them (some or most of them) briefly, then unsubscribe all but a few. I've tried deleting the account entirely (including data in Thunderbird folder) and re-adding - the problem persists. I've been bale to solve this one. Anybody?

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvious, it's a scam. Except, this is a major funding company.

So the question is, is this legit from firefox? Or is that what? Go to myforwardsavings.com and you'll see what i mean. Or, see image i have included.

Hopefully someone up the chain in firefox can let me know. As i intend to report them if this is nefarious. Thank you.

Hello there! I was in my Address Book and i was handling a sub-list of contacts. While i was in that list i pressed "delete" list but instead of deleting this sub-list, deleted all the basic list with my contacts... How can i restore that? I checked also in my Yahoo Mail and the contacts are also gone from there... I use IMAP, maybe that's the reason...

I use Thunderbird 1:115.11.0-1~deb10u1 in Linux Debian

Server disconnects ONLY when attempting to open the"SENT" file. Have two accounts on Thunderbird with identical settings (email1 and email2). One works fine and the other disconnects only when I attempt to open the "SENT" folder. Have several months of sent emails that will not download.

When I try to get my emails from gmail, message says there is error with certificate - see snip. I click on "confirm security exception" but it doesn't help. Still no emails. This has only just started in the last week or so. Originally emails would come through after accepting the certificate but now no emails can be sent or received. Help appreciated.