Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

I cannpt play BBCiPlayer, C4 on Demand, etc through Firefox, but I can on Internet Explorer

  • 3 отговора
  • 2 имат този проблем
  • 6 изгледи
  • Последен отговор от John99

more options

Mostly I use BBC iPlayer, but sometimes I go to C4 on Demand or other similar sites. For about two weeks now, I select a programme on any of the BBC tv channels and a caption comes up "This content does not seem to be working, try again later". The same happens on other demand sites. I have reloaded Adobe Flash and Java script, but it makes no difference. I have just tried Internet Explorer and find I can get i Player

Mostly I use BBC iPlayer, but sometimes I go to C4 on Demand or other similar sites. For about two weeks now, I select a programme on any of the BBC tv channels and a caption comes up "This content does not seem to be working, try again later". The same happens on other demand sites. I have reloaded Adobe Flash and Java script, but it makes no difference. I have just tried Internet Explorer and find I can get i Player

Всички отговори (3)

more options

BBC actually has more than one method of streaming audio, and in the UK video, are you in the UK (including for BBC purposes IOM & Channel Isles).

I am guessing you are using the Flash Player streams, note if you do that FlashPlayer uses different plugins for Firefox and Internet explorer.

Test BOTH browsers on the adobe site using

Also ensure Javascript is enabled, and try clearing any site cookies and the browser cache (including iplayer cookies if applicable)

more options

Thanks for your interest. It did not work, but that may have been my fault. Installed Firefox 8.0 yesterday and now everything is just fine

more options

Glad it is working.

My guesses:

  • If you are outside the UK probably a BBC CDN fault that they eventually fixed rather than anything to do with Firefox.
  • If you are a UK user, probably something simple such as cookies/cache cleared or expired.