Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

cannot download updates

  • 1 отговор
  • 1 има този проблем
  • 5 изгледи
  • Последен отговор от cor-el

more options

i still have the 3.5 version every time the next update becomes available i try to update it i download it i see the little window come up and i see it downloading

then the fox  image comes on  and i drag it to the applications folder

and it always says they cant do it because the firefox is in use for every update i get the same an swer

PLZ HELP ME

i still have the 3.5 version every time the next update becomes available i try to update it i download it i see the little window come up and i see it downloading then the fox image comes on and i drag it to the applications folder and it always says they cant do it because the firefox is in use for every update i get the same an swer PLZ HELP ME

Всички отговори (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.