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Refund Request for Automatic Mozilla VPN Renewal

tdmackey freak

Hello Mozilla Support,

I would like to request a refund for my recent Mozilla VPN subscription renewal. The subscription was renewed automatically just now, but I no longer use the VPN and did not intend to continue the subscription.

I have not used the service since the renewal. Please cancel my subscription and refund the latest charge to my original payment method.

Thank you for your help.

Hello Mozilla Support, I would like to request a refund for my recent Mozilla VPN subscription renewal. The subscription was renewed automatically just now, but I no longer use the VPN and did not intend to continue the subscription. I have not used the service since the renewal. Please cancel my subscription and refund the latest charge to my original payment method. Thank you for your help.

Всички отговори (1)

https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn https://support.mozilla.org/en-US/kb/how-do-i-cancel-my-subscription-mozilla-vpn

Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

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