Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече
Open

How do I do change the email address associated with my Firefox account.

Konstantina Papadea replied
LisaKordich

Confirmation email is not arriving to my new email account

I need to change the username on my Mozilla and email address to avoid paying ridiculous prices on my email. I am trying to change it to a gmail address.

First I am trying to add secondary email address but the confirmation code never shows up in the gmail.

How do I fix this without losing all my data and passwords.

'''Confirmation email is not arriving to my new email account''' I need to change the username on my Mozilla and email address to avoid paying ridiculous prices on my email. I am trying to change it to a gmail address. First I am trying to add secondary email address but the confirmation code never shows up in the gmail. How do I fix this without losing all my data and passwords.

Всички отговори (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.