Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече
Разрешен

when i try to add secondary email to my firefox account, i receive the answer: the email account already exists?

Konstantina Papadea replied
JG

Account --> Manage account --> add --> secondary email --> (i put the code) and then firefox returns: account already exists. this is not true.server dont clean the cache? i dont now.

Account --> Manage account --> add --> secondary email --> (i put the code) and then firefox returns: account already exists. this is not true.server dont clean the cache? i dont now.

Всички отговори (1)

Избрано решение

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.