Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече
Open

How to create a new email address, if you cannot reach the old one anymore?

Firefox Edit account details
cor-el replied
rdk
rdk

I cannot change to another (new) email address, because the old mail address is not accessible anymore, but the new one collides with some other ... What can I do?

I cannot change to another (new) email address, because the old mail address is not accessible anymore, but the new one collides with some other ... What can I do?

Всички отговори (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Unfortunately, if you can't access the primary email address, your only option is to create a new Mozilla Account with an email address you can confirm.

You can add a secondary email address and confirm this email address. Once this email address has been confirmed, you can make the secondary email address your primary email address.

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.