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Can not access account without being authorized by Sorcure and providing them more personal information Other browsers do not requireReason?.
Всички отговори (5)
Show the issue, but block personal info. I'm also a 20yrs+ customer and have not see that before. Are you running any security software besides MS Defender? Windows home or pro? Have you tried with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Let me login...
Променено на от jonzn4SUSE
Dan said
Can not access account without being authorized by Sorcure and providing them more personal information Other browsers do not requireReason?.
I was able to get in after 2FA with no issues. see screensho This sounds like a phone call is needed for that personal info request.
Use malwarebytes, home version. Several long phone calls made before posting. They seem to know of a problem because a ticket had already been created.
Great. Mark this as resolved since it's not a browser issue and have a a good day.
Thanks
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