Short cuts on home page, where they?
My short cuts that i had on home page are gone. How do I get them back?
Избрано решение
Some users reported having to restart their systems before the fix was successful.
I have not seen an explanation of whether the fix is on the server side (on Mozilla's servers providing the news and sponsored items in the page) or on the browser side (pushed out to Firefox installations through the study system).
Всички отговори (6)
Hi
Has this only just happened?
Hi charpomaxx,
This issue should've been fixed by now. Another impacted user was able to fix it after an OS restart, though. Could you try and report back to us?
The problem I reported about shortcuts has not been resolved. I just checked again and not change.
Hi charpomaxx,
Are you able to go to Help > "More Troubleshooting Information", and on the page that appears, click "Copy text to clipboard", and then paste your clipboard contents here? That might help us determine what's happening here.
Sorry, setting "need info" for my last comment.
Избрано решение
Some users reported having to restart their systems before the fix was successful.
I have not seen an explanation of whether the fix is on the server side (on Mozilla's servers providing the news and sponsored items in the page) or on the browser side (pushed out to Firefox installations through the study system).