Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

I cannot see any of my synced data.

  • 3 отговора
  • 1 има този проблем
  • 7 изгледи
  • Последен отговор от FredMcD

more options

I formatted my computer and then when I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. After the password was reset and sign in. I couldn't find any of my previously synced bookmarks. The synced bookmarks are extremely important for me. I need them back. Kindly suggest and show some way to get them back. Please help. Please Please,

what can i do to restore my synced data.??

Променено на от minasamir113

Всички отговори (3)

more options

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

Полезно?

more options

FredMcD said

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption. This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
Note: Only the data on the servers is cleared. The profile data is not changed or removed.


Thanks for replying

but what can i do to restore my synced data.??

Is there no solution?

Полезно?

more options

The sync data is gone. So unless you have a backup somewhere . . . .

Полезно?

Задаване на въпрос

Трябва да влезете в профила си, за да отговаряте на публикации. Моля, започнете нов въпрос, ако все още нямате акаунт.