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Bought VPN subscription on wrong email

  • 1 отговор
  • 1 има този проблем
  • 5 изгледи
  • Последен отговор от Edwin Dubon

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Hi, I bought the yearly option for the VPN under the email supjenn@mozilla.com and I have no access to this email so I cannot activate the account, and would like to get it transferred to my actual email ... @gmail.com

Hi, I bought the yearly option for the VPN under the email supjenn@mozilla.com and I have no access to this email so I cannot activate the account, and would like to get it transferred to my actual email ... @gmail.com

Променено на от James

Всички отговори (1)

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Hey there,

This is a known issue we've been handling lately, please send us a support request for this issue through the Get Help option found within the Settings of the VPN client. This way we will be able to further assist you with the resolution of this problem.

Make sure to type in the wrong email as well.

Regards,