Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

trouble with onlinebanking FF 78.0.2 <> Postbank

  • Няма отговори
  • 1 има този проблем
  • 4 изгледи
more options

Hi,

my trouble is the 2-way-authentification of online banking with Postbank <> Firefox 78.0.2 (64bit > Win10).


Since the law requests 2-way-authentification the login of postbank.de starts the Postbank best-sign-app on my mobile for the 2-way-authentification.

This worked well with Crome and Edge and in the past also with Firefox.

Since a few day / weeks - I can't say, when it started exactly and if it's linked with the last Firefox update or not - Firefox does not start the Postbank best-sign-app on my mobile for the 2-way-authentification (as it did before), but starts another page to ask for my password. This was "the old way" prior to the 2-way-authentification and does not grant access any more, of course.

I contacted postbank hotline and was told, that this issue is linked with the passowrt manager of Firefox.


Therefore I deleted the login data from the password manager and put the pages on "blacklist" not to save password again for thouse. I also deleted all cash and cookies and re-loaded / refreshed the web-page

Anyhow Firefox still continued going to the password site instead of starting the Postbank best-sign-app on my mobile for the 2-way-authentification (as it did before).

Again: It still worked fine and than something changed - maybe with the last Firefox Update - and now it doe not work any more.

For now I can'not access my online banking with Firefox 78.0.2 anymore, but I still can access it Edge or Chrome.

There is no option on th website to make a setting, that might cause that different behavior.


Has anyone an idea, what I can do?


Kind regards from Germany Bernhard


Web page involved: https://meine.postbank.de/#/login

Hi, my trouble is the 2-way-authentification of online banking with Postbank <> Firefox 78.0.2 (64bit > Win10). Since the law requests 2-way-authentification the login of postbank.de starts the Postbank best-sign-app on my mobile for the 2-way-authentification. This worked well with Crome and Edge and in the past also with Firefox. Since a few day / weeks - I can't say, when it started exactly and if it's linked with the last Firefox update or not - Firefox does not start the Postbank best-sign-app on my mobile for the 2-way-authentification (as it did before), but starts another page to ask for my password. This was "the old way" prior to the 2-way-authentification and does not grant access any more, of course. I contacted postbank hotline and was told, that this issue is linked with the passowrt manager of Firefox. Therefore I deleted the login data from the password manager and put the pages on "blacklist" not to save password again for thouse. I also deleted all cash and cookies and re-loaded / refreshed the web-page Anyhow Firefox still continued going to the password site instead of starting the Postbank best-sign-app on my mobile for the 2-way-authentification (as it did before). Again: It still worked fine and than something changed - maybe with the last Firefox Update - and now it doe not work any more. For now I can'not access my online banking with Firefox 78.0.2 anymore, but I still can access it Edge or Chrome. There is no option on th website to make a setting, that might cause that different behavior. Has anyone an idea, what I can do? Kind regards from Germany Bernhard ------------------------------------------------------------------- Web page involved: https://meine.postbank.de/#/login