Hello,

When a download is in progress or has completed, the icon will appear (if not, right-click on the toolbar > "Customize" to add it). The rest of the time, it is in the "Library" button (displayed as four books).

You can also get help in French here: https://forums.mozfr.org/

Hello. I asked to talk to a human. The one who answered (thank you) did not address my 2 questions, nor told me my comments would reach the programmers.

Thank you for answering 2 simple questions :

1- Where can I talk to a human about the problem, and 
2- where can I (find the button to) stop and resume a download ?

thank you in advance.

May I suggest volunteers get a little training (even if in the form of a short tutoring) on how to read (understand what is ask) and answer all the concerns expressed ? I ask, because often time people retain only one part when there are more than one concerns to address.

blessings to all the team.

2- where can I (find the button to) stop and resume a download ?

Try this:

1. click on the hamburger menu (the icon with three horizontal lines in the upper-right)
2. click "customize"
3. You should see the downloads arrow in the toolbar now. Click on it, an uncheck the checkbox next to "auto-hide"
4. Once you do that, the downloads arrow should work the same way that it did before.

Does that help?