i'll try closing Tor next time b4 i shut down my puter and see if that makes any difference. when i start up, and try to connect to the Tor network i get a msg from Windows "Tor browser has stopped working" so i have to reinstall it and set it up again. i have tried Firefox several times over the years, it won't even load twitter, so i uninstall it. btw Tor directed me here, they don't seem to have their own support