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Firefox crashes

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locking this thread as duplicate, please continue at /questions/1140738

On Sprint.com. Finally closed all pages leaving only Sprint.com open. -Tried to print to PDF and crashed. -Also, tried to open PDF (to Adobe Reader) of bill from Sprint.com and crashed. -Multiple crashes and/or Firefox hanging up and I had to force close.

Firefox crashed a total of four times. -I have already submitted the final crash of the series of four as well as the first and second crashes -Here is the third of the four crashes.


Mozilla Crash Reports Search

   Product: 

Select Version: Report:

Super Search Firefox 49.0.1 Crash Report [@ OOM | large | JSObject::allocKindForTenure ] Search Mozilla Support for this signature How to read this crash report ID: 3a829e42-2ef7-432b-81c2-789c42160926 Signature: OOM | large | JSObject::allocKindForTenure

   Details
   Metadata
   Modules
   Raw Dump
   Extensions

Signature OOM | large | JSObject::allocKindForTenure More Reports Search UUID 3a829e42-2ef7-432b-81c2-789c42160926 Date Processed 2016-09-26 18:45:36 Uptime 2,219 seconds (36 minutes and 59 seconds) Last Crash 2,367 seconds before submission (39 minutes and 27 seconds) Install Age 100,315 seconds since version was first installed (1 day, 3 hours and 51 minutes) Install Time 2016-09-25 14:57:16 Product Firefox Release Channel release Version 49.0.1 Build ID 20160922113459 OS Windows 7 OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 23 stepping 10 | 1 Adapter Vendor ID

0x8086

Adapter Device ID

0x2a42

MOZ_CRASH Reason MOZ_CRASH() Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffc6e711b6 User Comments Total Virtual Memory 2,147,352,576 bytes (2 GB) Available Virtual Memory 315,002,880 bytes (300.41 MB) Available Page File 4,769,542,144 bytes (4.44 GB) Available Physical Memory 831,475,712 bytes (792.96 MB) System Memory Use Percentage 73 OOM Allocation Size 9,554,788 bytes (9.11 MB) EMCheckCompatibility

True

App Notes

AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a42, AdapterSubsysID: 360b103c, AdapterDriverVersion: 8.15.10.2302 FP(D000-L10010-W00000000-T0000) D2D1.1? D2D1.1- D3D11 Layers? D3D11 Layers+

Processor Notes processor_prod-processor-i-8d1ca195_2429; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang

Bugzilla - Report this bug in Firefox Core External Software Affecting Firefox Toolkit Related Bugs

Crashing Thread (0) Frame Module Signature Source 0 xul.dll JSObject::allocKindForTenure(js::Nursery const&) js/src/jsobj.cpp:3726 1 xul.dll js::TenuringTracer::traverse<JSObject>(JSObject**) js/src/gc/Marking.cpp:2020 2 xul.dll DispatchToTracer<JSObject*>(JSTracer*, JSObject**, char const*) js/src/gc/Marking.cpp:645 3 xul.dll TraceStackRoots js/src/gc/RootMarking.cpp:73 4 xul.dll MarkExactStackRoots js/src/gc/RootMarking.cpp:92 5 xul.dll js::gc::GCRuntime::markRuntime(JSTracer*, js::gc::GCRuntime::TraceOrMarkRuntime, js::AutoLockForExclusiveAccess&) js/src/gc/RootMarking.cpp:295 6 xul.dll js::Nursery::collect(JSRuntime*, JS::gcreason::Reason, mozilla::Vector<js::ObjectGroup*, 0, js::SystemAllocPolicy>*) js/src/gc/Nursery.cpp:459 7 xul.dll js::gc::GCRuntime::minorGCImpl(JS::gcreason::Reason, mozilla::Vector<js::ObjectGroup*, 0, js::SystemAllocPolicy>*) js/src/jsgc.cpp:6541 8 xul.dll js::gc::GCRuntime::minorGC(JS::gcreason::Reason) js/src/gc/GCRuntime.h:612 9 xul.dll js::gc::GCRuntime::gcIfRequested(JSContext*) js/src/jsgc.cpp:6602 10 xul.dll AutoGCIfRequested::~AutoGCIfRequested() js/src/vm/Interpreter.cpp:408 11 xul.dll js::InternalCallOrConstruct(JSContext*, JS::CallArgs const&, js::MaybeConstruct) js/src/vm/Interpreter.cpp:473 12 xul.dll InternalCall js/src/vm/Interpreter.cpp:497 13 xul.dll nsAString_internal::SetCapacity(unsigned int, mozilla::fallible_t const&) xpcom/string/nsTSubstring.cpp:681 14 xul.dll nsAString_internal::SetCapacity(unsigned int, mozilla::fallible_t const&) xpcom/string/nsTSubstring.cpp:671 15 xul.dll nsAString_internal::EnsureMutable(unsigned int) xpcom/string/nsTSubstring.cpp:281 16 xul.dll mozilla::dom::HTMLInputElement::SanitizeValue(nsAString_internal&) dom/html/HTMLInputElement.cpp:5000 17 xul.dll nsGlobalWindow::QueryInterface(nsID const&, void**) dom/base/nsGlobalWindow.cpp:1793

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''locking this thread as duplicate, please continue at [https://support.mozilla.org/questions/1140738 /questions/1140738]'' On Sprint.com. Finally closed all pages leaving only Sprint.com open. -Tried to print to PDF and crashed. -Also, tried to open PDF (to Adobe Reader) of bill from Sprint.com and crashed. -Multiple crashes and/or Firefox hanging up and I had to force close. Firefox crashed a total of four times. -I have already submitted the final crash of the series of four as well as the first and second crashes -Here is the third of the four crashes. Mozilla Crash Reports Search Product: Select Version: Report: Super Search Firefox 49.0.1 Crash Report [@ OOM | large | JSObject::allocKindForTenure ] Search Mozilla Support for this signature How to read this crash report ID: 3a829e42-2ef7-432b-81c2-789c42160926 Signature: OOM | large | JSObject::allocKindForTenure Details Metadata Modules Raw Dump Extensions Signature OOM | large | JSObject::allocKindForTenure More Reports Search UUID 3a829e42-2ef7-432b-81c2-789c42160926 Date Processed 2016-09-26 18:45:36 Uptime 2,219 seconds (36 minutes and 59 seconds) Last Crash 2,367 seconds before submission (39 minutes and 27 seconds) Install Age 100,315 seconds since version was first installed (1 day, 3 hours and 51 minutes) Install Time 2016-09-25 14:57:16 Product Firefox Release Channel release Version 49.0.1 Build ID 20160922113459 OS Windows 7 OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 23 stepping 10 | 1 Adapter Vendor ID 0x8086 Adapter Device ID 0x2a42 MOZ_CRASH Reason MOZ_CRASH() Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffc6e711b6 User Comments Total Virtual Memory 2,147,352,576 bytes (2 GB) Available Virtual Memory 315,002,880 bytes (300.41 MB) Available Page File 4,769,542,144 bytes (4.44 GB) Available Physical Memory 831,475,712 bytes (792.96 MB) System Memory Use Percentage 73 OOM Allocation Size 9,554,788 bytes (9.11 MB) EMCheckCompatibility True App Notes AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a42, AdapterSubsysID: 360b103c, AdapterDriverVersion: 8.15.10.2302 FP(D000-L10010-W00000000-T0000) D2D1.1? D2D1.1- D3D11 Layers? D3D11 Layers+ Processor Notes processor_prod-processor-i-8d1ca195_2429; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang Bugzilla - Report this bug in Firefox Core External Software Affecting Firefox Toolkit Related Bugs Crashing Thread (0) Frame Module Signature Source 0 xul.dll JSObject::allocKindForTenure(js::Nursery const&) js/src/jsobj.cpp:3726 1 xul.dll js::TenuringTracer::traverse<JSObject>(JSObject**) js/src/gc/Marking.cpp:2020 2 xul.dll DispatchToTracer<JSObject*>(JSTracer*, JSObject**, char const*) js/src/gc/Marking.cpp:645 3 xul.dll TraceStackRoots js/src/gc/RootMarking.cpp:73 4 xul.dll MarkExactStackRoots js/src/gc/RootMarking.cpp:92 5 xul.dll js::gc::GCRuntime::markRuntime(JSTracer*, js::gc::GCRuntime::TraceOrMarkRuntime, js::AutoLockForExclusiveAccess&) js/src/gc/RootMarking.cpp:295 6 xul.dll js::Nursery::collect(JSRuntime*, JS::gcreason::Reason, mozilla::Vector<js::ObjectGroup*, 0, js::SystemAllocPolicy>*) js/src/gc/Nursery.cpp:459 7 xul.dll js::gc::GCRuntime::minorGCImpl(JS::gcreason::Reason, mozilla::Vector<js::ObjectGroup*, 0, js::SystemAllocPolicy>*) js/src/jsgc.cpp:6541 8 xul.dll js::gc::GCRuntime::minorGC(JS::gcreason::Reason) js/src/gc/GCRuntime.h:612 9 xul.dll js::gc::GCRuntime::gcIfRequested(JSContext*) js/src/jsgc.cpp:6602 10 xul.dll AutoGCIfRequested::~AutoGCIfRequested() js/src/vm/Interpreter.cpp:408 11 xul.dll js::InternalCallOrConstruct(JSContext*, JS::CallArgs const&, js::MaybeConstruct) js/src/vm/Interpreter.cpp:473 12 xul.dll InternalCall js/src/vm/Interpreter.cpp:497 13 xul.dll nsAString_internal::SetCapacity(unsigned int, mozilla::fallible_t const&) xpcom/string/nsTSubstring.cpp:681 14 xul.dll nsAString_internal::SetCapacity(unsigned int, mozilla::fallible_t const&) xpcom/string/nsTSubstring.cpp:671 15 xul.dll nsAString_internal::EnsureMutable(unsigned int) xpcom/string/nsTSubstring.cpp:281 16 xul.dll mozilla::dom::HTMLInputElement::SanitizeValue(nsAString_internal&) dom/html/HTMLInputElement.cpp:5000 17 xul.dll nsGlobalWindow::QueryInterface(nsID const&, void**) dom/base/nsGlobalWindow.cpp:1793 Show other threads Mozilla Crash Reports - Powered by Socorro - All dates are UTC User Documentation API Source Privacy Policy Sign in

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