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How come B5TBubble.exe runs once I open Firefox? Its properties show that it is created by Firefox but its plug-in and extension is not verified by Firefox.

  • 2 отговора
  • 1 има този проблем
  • 12 изгледи
  • Последен отговор от Anita_Lee

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I recently installed Firefox and I noticed that everytime I open it, B5TBubble.exe is also running as my Norton 360 gives me a pop-up. B5TBubble.exe is a Chinese site (帮5淘 - 帮5买旗下购物助手) which I never vist as I only surf English sites. it is located in my AppData\Local\Temp folder and from its properties, it is originated from Firefox.exe. However, from the Add-ons Manager, I can find its plug-in and extension alert telling me that it is not verified by Firefox. I have disabled the plug in and removed the extension but it comes back when I open Firefox next time. How come it comes with Firefox installation and yet, it is not verified. Is it safe and can I remove it completely and how? (I am from Hong Kong.)

I recently installed Firefox and I noticed that everytime I open it, B5TBubble.exe is also running as my Norton 360 gives me a pop-up. B5TBubble.exe is a Chinese site (帮5淘 - 帮5买旗下购物助手) which I never vist as I only surf English sites. it is located in my AppData\Local\Temp folder and from its properties, it is originated from Firefox.exe. However, from the Add-ons Manager, I can find its plug-in and extension alert telling me that it is not verified by Firefox. I have disabled the plug in and removed the extension but it comes back when I open Firefox next time. How come it comes with Firefox installation and yet, it is not verified. Is it safe and can I remove it completely and how? (I am from Hong Kong.)

Всички отговори (2)

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No version of Firefox for Windows from mozilla.org comes with this either in Firefox or with setup install. Firefox is clean.

From some searching it is related to shoppingAssistant malware?

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Hi James, please see the attached 5 screenshots for your information. I have used Norton Power Eraser to check for malwares but there is none. It only runs when I open Firefox, but not chrome or IE. Norton insight shows that it is originated from Firefox. I have chosen "never to activate" to disable its plugin and also its extension which I have actually removed too but it comes back once I open firefox next time.