What Windows settings or services may affect Firefox autoupdate?
Firefox automatic updating not working is a common problem but in my case the culprit is most probably not on the side of Firefox. I suspect it due to the fact that I can't update almost any of my installed programs if they were launched during a session before logging out from that session.
The thing is I've disabled a number of Windows services and I see this behavior for probably as long as I use this optimized configuration. Here is a list of my system services along with their startup options and state.
Related resource http://www.ghacks.net/2015/07/13/what-you-need-to-do-if-firefox-is-not-updating-anymore-automatically/
Променено на от effgo
Избрано решение
I'm almost sure I have found the culprit being the Application Experience service. Apparently if you have it disabled Windows locks the particular executable in an overzealous manner.
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hi effgo, it is very unlikely that a windows service is interfering here. what is happening in particular when you try to update firefox - do you get some kind of error message? also, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
philipp said
hi effgo, it is very unlikely that a windows service is interfering here. what is happening in particular when you try to update firefox - do you get some kind of error message? also, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
I get an error message that Firefox is already (should be "still") running. Same with many other software programs. Peazip, Evernote, uTorrent, you name it.
Application Basics
Name: Firefox Version: 39.0 Build ID: 20150630154324 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0 Multiprocess Windows: 0/2 (default: false)
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus Version: 2.6.10 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: CS Lite Mod Version: 1.4.9.1-signed Enabled: true ID: cslite-mod@wantora.bitbucket.org
Name: Menu Icons Plus Version: 3.2.1-signed Enabled: true ID: menuiconsplus@codedawn.com
Name: Stylish Version: 2.0.2.1-signed Enabled: true ID: {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}
Name: about:me Version: 0.7.1-signed Enabled: false ID: aboutme@test.mozilla.com
Name: Anti-Aliasing Tuner Version: 14.12.03.01.1-signed Enabled: false ID: aatuner@hotmint.com
Name: BetterPrivacy Version: 1.68.1-signed Enabled: false ID: {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
Name: Clearly Version: 10.2.1.7.1-signed Enabled: false ID: readable@evernote.com
Name: Click to Play per-element Version: 0.3.2.1-signed Enabled: false ID: ClickToPlayPerElement@uaSad.addons.mozilla.org
Name: Copy As Plain Text Version: 1.0.9.1-signed Enabled: false ID: {1a5dabbd-0e74-41da-b532-a364bb552cab}
Name: Evernote Web Clipper Version: 6.0.15.1-signed Enabled: false ID: {E0B8C461-F8FB-49b4-8373-FE32E9252800}
Name: Flash Game Maximizer Version: 1.3.6.1-signed Enabled: false ID: {258735dc-6743-4805-95fc-f95941fffdad}
Name: Hide Plugin Notifications Version: 0.2.1-signed Enabled: false ID: suppress-plugin-infobar@benjamin.smedbergs.us
Name: I don't care about cookies Version: 2.4.2 Enabled: false ID: jid1-KKzOGWgsW3Ao4Q@jetpack
Name: Multi YouTube mp3 Version: 1.1.4 Enabled: false ID: d.lehr@chello.at
Name: Quick Translator Version: 1.0.1-signed Enabled: false ID: {5C655500-E712-41e7-9349-CE462F844B19}
Name: Session Manager Version: 0.8.1.7 Enabled: false ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}
Name: Troubleshooter Version: 1.1a.1-signed Enabled: false ID: troubleshooter@mozilla.org
Name: ViewMarks Version: 2.0.8.1-signed Enabled: false ID: {7443739c-bff6-4af0-aea5-7ed29006966c}
Name: What about:.. Version: 4.2.2.1.1-signed Enabled: false ID: jid0-IPSuVKD0J7yL1cIBwQAdoHTCWmY@jetpack
Name: YouTube High Definition Version: 39.0 Enabled: false ID: {7b1bf0b6-a1b9-42b0-b75d-252036438bdc}
Graphics
Adapter Description: NVIDIA GeForce GTX 660 Ti Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 2048 Asynchronous Pan/Zoom: none ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 Device ID: 0x1183 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17292) Driver Date: 7-22-2015 Driver Version: 10.18.13.5362 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC) Subsys ID: 28431462 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 660 Ti Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.search.suggest.enabled: false browser.sessionstore.upgradeBackup.latestBuildID: 20150630154324 browser.startup.homepage: about:newtab browser.startup.homepage_override.buildID: 20150630154324 browser.startup.homepage_override.mstone: 39.0 dom.mozApps.used: true extensions.lastAppVersion: 39.0 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.enabled: false media.gmp-eme-adobe.lastUpdate: 1438376462 media.gmp-eme-adobe.version: 12 media.gmp-gmpopenh264.lastUpdate: 1438376462 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150630154324 media.gmp-manager.lastCheck: 1438465921 network.cookie.cookieBehavior: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1438410143 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 1 plugin.state.npnv3dv: 0 plugin.state.npnv3dvstreaming: 0 plugin.state.nppdf: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1438410143
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8
NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC
NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC
NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC
NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2
Experimental Features
Променено на от effgo
can you try to run a scan of your system with a few different security tools like the free version of malwarebytes, adwcleaner, & kaspersky security scan?
philipp said
can you try to run a scan of your system with a few different security tools like the free version of malwarebytes, adwcleaner, & kaspersky security scan?
The issue is present on my system since day one. Unfortunately I also customize my system on day one :) As far as security goes, here's how it looks like on my system: - Windows Dfender and Firewall and UAC enabled - every two weeks I scan >everything< using MBAM, adwcleaner as well as Comodo Essentials.
I'm not desperate to find the answer. This is just my gaming Windows install. Normally I use Linux. I just thought the description of the behavior may ring a bell for someone.
Избрано решение
I'm almost sure I have found the culprit being the Application Experience service. Apparently if you have it disabled Windows locks the particular executable in an overzealous manner.