Mshx1 said

So all of a sudden my enter key stopped working while using the address bar.. What I've tried so far 1. Starting firefox in safe mode - Didn't work 2. Reinstalling firefox - Didn't work 3. Resetting without any addons - Didn't work.. So did the Update 39 screw up something or is it just me ? Also I'm not using AVG.

Hello,

To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
   • Click the menu button , click on help and select Troubleshooting Information.
   • Type about:support into the Firefox address bar and press the enter key.
2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

Try to open a new window to see if that helps.

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

You can use this button to go to the current Firefox profile folder:

• Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
• http://kb.mozillazine.org/Profile_folder_-_Firefox

agucova said

Mshx1 said

So all of a sudden my enter key stopped working while using the address bar.. What I've tried so far 1. Starting firefox in safe mode - Didn't work 2. Reinstalling firefox - Didn't work 3. Resetting without any addons - Didn't work.. So did the Update 39 screw up something or is it just me ? Also I'm not using AVG.

Hello,

To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
   • Click the menu button , click on help and select Troubleshooting Information.
   • Type about:support into the Firefox address bar and press the enter key.
2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

Here we Go

Programinfo

Navn: Firefox Version: 39.0 Build-ID: 20150630154324 Opdateringskanal: release User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0 Multiproces-vinduer: 0/1 (standard: false)

Fejlrapporter for de seneste 3 døgn

Alle fejlrapporter (inklusive 1 afventende fejl i den angivne tidsramme)

Udvidelser

Navn: Adobe Acrobat DC - Create PDF Version: 15 Aktiveret: false ID: web2pdfextension@web2pdf.adobedotcom

Grafik

Adapter-beskrivelse: NVIDIA GeForce GTX 780 Adapter-drivere: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter-RAM: 3072 Asynkron panorering/zoom: none Direct2D aktiveret: true DirectWrite aktiveret: true (6.3.9600.17795) Driver-dato: 6-17-2015 Driver-version: 10.18.13.5330 Enhedsidentifikation: 0x1004 GPU #2 aktiv: false Producentidentifikation: 0x10de Subsys-identifikation: 00000000 Vinduer med GPU grafikacceleration: 1/1 Direct3D 11 (OMTC) WebGL Rendering: Google Inc. -- ANGLE (NVIDIA GeForce GTX 780 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Vigtige ændrede indstillinger

browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150630154324 browser.startup.homepage_override.buildID: 20150630154324 browser.startup.homepage_override.mstone: 39.0 dom.mozApps.used: true extensions.lastAppVersion: 39.0 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.lastUpdate: 1436032447 media.gmp-eme-adobe.version: 11 media.gmp-gmpopenh264.lastUpdate: 1436032448 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150630154324 media.gmp-manager.lastCheck: 1436032446 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true

Vigtige låste indstillinger

JavaScript

Incremental GC: true

Tilgængelighed

Aktiveret: false Slå tilgængelighed fra: 0

Biblioteksversioner

NSPR Forventet minimumsversion: 4.10.8 Version i brug: 4.10.8

NSS Forventet minimumsversion: 3.19.2 Basic ECC Version i brug: 3.19.2 Basic ECC

NSSSMIME Forventet minimumsversion: 3.19.2 Basic ECC Version i brug: 3.19.2 Basic ECC

NSSSSL Forventet minimumsversion: 3.19.2 Basic ECC Version i brug: 3.19.2 Basic ECC

NSSUTIL Forventet minimumsversion: 3.19.2 Version i brug: 3.19.2

Eksperimentelle funktioner

cor-el said

Try to open a new window to see if that helps. Try to rename (or delete) the xulstore.json file in the Firefox profile folder. You can use this button to go to the current Firefox profile folder:

• Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
• http://kb.mozillazine.org/Profile_folder_-_Firefox

Unfortunately that didn't have any effect :(

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 15.7.20033 Adobe PDF Plug-In For Firefox and Netscape 11.0.11
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

• http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
• https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

• Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

• https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
• http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

• http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

John99 said Did places maintenance help ?

UPDATE 8th July If you get the issue of the address bar not working again, until this bug is fixed, and that could be several months, the solution is to rename places.sqlite as explained in

• http://kb.mozillazine.org/Locked_or_damaged_places.sqlite#Rebuild_Places_database.
• With steps to take explained in full in
  Firefox 39 address bar not working /questions/1070999#answer-750702 along with a note about an advanced method, that may restore the database including History

The following request is only applicable if you still have the problem. OR you had the problem and kept a copy of the places.sqlite from when the problem existed.

mak AT mozilla.com

places.sqlite; bug 11804i9; (/support.mozilla.org/questions/1070391)

and ask whether the file would be useful still. Thanks for your time and the information you have already provided.

Cheers,

John

Forum note see /forums/contributors/711390?last=65906&page=2