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Firefox crashes on www.bahn.de

Posted

Hi,

my Firefox crashes very often when accessing train informations on www.bahn.de. Unfortunately, this is a site I have to access quite often. Crash reports about this have been send to Mozilla.org via the automatic routine. Is there any more I can do?

kind regards, Christian

Hi, my Firefox crashes very often when accessing train informations on www.bahn.de. Unfortunately, this is a site I have to access quite often. Crash reports about this have been send to Mozilla.org via the automatic routine. Is there any more I can do? kind regards, Christian

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • VLC media player Web Plugin 2.1.3
  • Shockwave Flash 14.0 r0
  • 5.1.30514.0
  • iTunes Detector Plug-in
  • Citrix URL-Redirection Helper Plugin
  • Citrix Receiver Plugin (Win32)
  • QQPhoneManager OneKey Install to Android Phone
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 0.3
  • Uplay PC Plugin
  • NPWLPG
  • fluxDVD Browser Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

the-edmeister
  • Top 10 Contributor
  • Moderator
4036 solutions 30417 answers

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like) [[Image:aboutcrashesFx29|width=520]] <br><br> Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Question owner

Please forgive me if I only post ONE report, as this one already refers to https://bugzilla.mozilla.org/show_bug.cgi?id=885987 with other users having the same problem :-). Thanks for the information and it would be great to have an idea about the problem. As the other users said, crashes like this ONLY occur on www.bahn.de. https://crash-stats.mozilla.com/report/index/61cb23d2-eec8-4675-a2bd-1ba232140815

ATI driver version is 9.012-121219a-152192C-ATI, Catalyst 13.1

many thanks, Christian

Please forgive me if I only post ONE report, as this one already refers to https://bugzilla.mozilla.org/show_bug.cgi?id=885987 with other users having the same problem :-). Thanks for the information and it would be great to have an idea about the problem. As the other users said, crashes like this ONLY occur on www.bahn.de. https://crash-stats.mozilla.com/report/index/61cb23d2-eec8-4675-a2bd-1ba232140815 ATI driver version is 9.012-121219a-152192C-ATI, Catalyst 13.1 many thanks, Christian