X
Tap here to go to the mobile version of the site.

Support Forum

I do a search on the internet and when items come up, I click on them and they won't open.

Posted

The top 1 or 2 results might open but many of the others will not open when I click on them. This has just recently happened in this last few weeks. Thanks for the help.

The top 1 or 2 results might open but many of the others will not open when I click on them. This has just recently happened in this last few weeks. Thanks for the help.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • Toolbar Plugin
  • np-mswmp
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • Motive Plugin for Mozilla Browsers
  • Motive Management Plug-in for Mozilla Browsers
  • Google Updater pluginhttp://pack.google.com/
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.50917.0
  • Picasa plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • MetaStream 3 Plugin r4

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

FredMcD
  • Top 10 Contributor
1137 solutions 16413 answers

At lease one of your plugins looks to be out of date;


With the last Firefox upgrade, some plugins are no longer enabled until you enable it.

Open the Add-ons Manager by Pressing the Alt or F10 key to bring up the tool bar. Followed by; Tools > Add-ons.

Hot key; <Control> (Mac: <Command>) <Shift> A)

On the left side of the page, select Plugins.

BTW; At the top right is a link to check your plugins.

At lease one of your plugins looks to be out of date; ------------------- With the last Firefox upgrade, some plugins are no longer enabled until you enable it. Open the Add-ons Manager by Pressing the '''Alt''' or '''F10''' key to bring up the tool bar. Followed by; '''Tools > Add-ons.''' Hot key; '''<Control> ''(Mac: <Command>)'' <Shift> A)''' On the left side of the page, select Plugins. BTW; At the top right is a link to check your plugins.