Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.
with the new sync, where can i enter my recovery key?
I have my 26-character sync key / recovery key, and I can login to https://account.services.mozilla.com/ but Firefox's Menu still tells me to "Sign in to Sync", and when I enter the info I use to login to the above url, it tells me "unknown account".
Why can I sign in to my "account management portal" but not Sync?
Is there nowhere I can enter my recovery key?
Previously, I could enter it at: options > sync > set-up sync > i have an account > i don't have the device with me
Now, on Firefox 29, I am given no way to use my recovery key!
When I login to https://account.services.mozilla.com/, all it shows is:
Account Settings -- Change your password -- Delete your account Sync Settings: -- Clear your Sync data -- Request a quota increase
I googled for help, to no avail: firefox "where * enter * recovery key" firefox "i have * recovery key but" -lost -find
Please.... Thank you.