Thunderbird Community Forum

When I right click on a folder in Local Folders and select “Copy To” and then select another local folder to copy it to it moves the folder, it doesn’t copy it. It shows up in the new folder and is deleted from the folder where it was, which is what you’d expect if the same procedure was carried out with the “Move To” command. In effect, for me “Copy To” is broken. Running latest version on Windows 11. Tried it in Troubleshoot Mode also, but no luck.

My gmail account in Thunderbird has only two folders, the Inbox and the Drafts folder. so when I delete a message, it lines out the message in the inbox with a single line strikeout and then in order to get it out of the Inbox I have to leave the Inbox and then when I come back to it the message is actually gone from the inbox. When I am using my laptop rather than my desktop computer, all of the folders are there and the messages, when deleted go to the "Trash" folder and are removed from the Inbox. I have been looking for a way to get all of those folders that are normally a part of the other accounts that I have on Thunderbird without success. Is there anyone here that knows how to restore those additional folders to the Gmail account that does not currently display them?

I recently downloaded Thunderbird. Due to comcast transfer of email to yahoo, I now have a yahoo account with a comcast email address. Using the export.mail.imap.yahoo.com incoming server, I was able to get all my mail into Thunderbird. At some point, I was asked to compact my folders. I replied yes. After that there were only 2000 messages in my inbox. To recover, I had to change my settings for my email address to an incorrect one and then back to the correct address. That started the rather lengthy import process again. My inbox is 3GB. What went wrong and how do I avoid this from happening again?

Why is this folder SO LARGE !!! C:\Users\xxxx\AppData\Roaming\Thunderbird\Profiles\6v2ccsvd.default-release\ImapMail

On my PC, it is over 3.5GB !

How can I minimize it !

In Thunderbird one of the folders somehow became grey and appears in italics. I can read contents but suddenla not save new files in the folder. What can I do to fix it?

Hi, Has the header disappered in Betterbird? It used to be at the top of each email, with the subject title, and the date and time the email was received. Is there a way to bring it back? Thanks, Des

Namely, that my antivirus program quarantined the entire inbox file upon detecting malware embedded in a single message.

So I encourage people who encounter this issue to explore that as a potential cause.

Thanks to those who responded for the help and patience.

If a folder has been compacted and now only shows emails that have been starred, is there any way of retrieving the files that have been compacted? I am using Thunderbird version 144 on Windows 11 Thanks Michael

I am having trouble adding my yahoo email account to Thunderbird. It keeps telling me I have the wrong email, password, or configuration. I definitely have the correct email and password. What can I do? I don't know how to change the configuration.

I have contacted support earlier and received a reply through Spectrum webmail giving me a ticket ID 344188 and this is the first that I have had time to resume working on the problem. My email address with Thunderbird is [edited from public] @columbus.rr.com. Besides the Spectrum webmail I also have access to Gmail with the address: [edited from public] @gmail.com Other contact means are: phone [edited phone# from public] and postal mail: [edited mailing address from public community support forum]

My Thunderbird program stopped sending on about 11/3 and the last incoming mail was on 11/5/25. The folders to save emails have also gotten rearranged and some missing. I hope you can help me with Thunderbird, which I have used for many years and have donated to it an Mozella regularly for the past few years. Respectfully, Richard E. Hartle

Thunderbird program is all messed up. First, I cannot send an email, even to myself, and get error message:

"Sending of the message failed. An error occurred while sending mail: Outgoing server (SMPT) error. The server responded: p-impout005.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see htto//www.spamhaus.org/query/ip/121.127.34.205 AUP#Out-1220."

Spectrum person I called referred me to Spectrum.net, and I am unable to get any help in that web site. My Thunderbird inbox page also now has the saved items in the left column all mixed up. Please help! Richard E Hartle cell phone: [edited phone# from public community support forum]

I have been using Thunderbird for years. Until now, I deleted messages from my folders and trash, and I saw that they disappeared, but I checked that all these messages were still in the folder. When I deleted them from there, they were still visible after a second. I have almost 70,000 messages, and I want to delete a large part of them efficiently. My email is on Gmail, what should I do?

I don't find in the on-line documentation any method to--when composing the body of an e-mail message--start new line without starting a new paragraph.

What I want is in a sense the opposite of the non-breaking space. I have read that discussion.

I am asking how to enter a break, without adding the space that is use between paragraphs.

Hi, I am a Building Inspector so take lots of photos and email a lot of documents. I try and delete all inbox and save sent items to a local folder on my computer, but my I phone storage still says that they are not actually deleting from the email program and are being stored somewhere. How do I reduce this storage? I can't download any more Iphone updates because of this.

Help me retrieve my inbox and its subfolders. I have used Thunderbird for 9 or 10 years or more. I know how to find Users and the thunderbird profiles but I cannot figure out what to do next. This is a disaster for me because earthlink doesn't save my old messages.

My computer (Surfacepro 6) crashed shortly before this happened. Thunderbird seems to have updated itself at some point while this was happening and suddenly it was asking me to log in. I didn't know whether to imap or pop. I should have stopped there and gotten help, but i was so bewildered that moments before I was writing emails and several minutes later - poof.

Hello guys: In MANY YEARS of using Thunderbird, my Incoming messages have started collected in Trash INSTEAD of in the 'Inbox' Folder ALWAYS set in 'Inbox' Folder set as the default: I have spent a lot of times searching for the cause of this malfunction but I can't find to find the cause and the way how to resolve this malfunction. Can anyone provide an effective help to correct this problem please - many thanks, Tony H.