Thunderbird Community Forum

I use an AOL email account and Thunderbird on my Mac. In Thunderbird, the junk mail folder - which AOL call "Bulk Mail" for some reason - has moved to the Trash folder and I can't get it out. It's a Thunderbird problem - if I go onto my account at AOL.com, everything is normal. How do I get it out? I've tried cutting and pasting it, creating a new folder...nothing seems to work. I don't want to empty the trash in case I no longer have a junk folder at all

I could have copied each one of two different emails from Hotels to Volos as Nefeli & Park with their savings on Thunderbird because I have restarted at the first before two hours as well as I wrote thoroughly a plenty of my fixed changes under any circumstances but I was tired of many efforts yesterday nightly & tonight...

My Thunderbird client has stopped receiving more messages. The size of the inbox is 4.5. Is there a limit on the inbox size? If so can it be increased?

Thanks

William

My Thunderbird goes through periods where it can receive but not send emails. I am presented with the following message, see attachment. The number may vary but the message is always the same, I am being blacklisted. Can anyone tell me way this is happening, and what to do to fix it, Please? As far as I can remember, it sorts it self out, but it hasn't for over a week now and it is really frustrating. Thank you for reading this plea. Regards Ilio Pieroni

If you change your Thunderbird setting on your PC from POP to Imap, how do you change setting on phone if you are not allowed to change them? Do you have to delete existing POP account and setup/add the new Imap version. ? Can you also force stop the POP account and try to change settings that way?

PC = HP PHONE = Samsung Galaxy S23

I can't find a way to import the Inbox emails from older Thunderbird version to the new version. When I use the Thunderbird Menu>Tools>Import>Mail, I get a list; Becky! Internet Mail, Outlook and SeaMonkey, none of I which I use. I just want to import my old Inbox and Local Folders from the old Thunderbird I've been using for a decade. This should be easy. What gives?

Hello,

I use Thunderbird 128.5.2esr with xubuntu 24.04.

All of a sudden (I haven't changed anything) thunderbird hangs completely after a few minutes running. The process does not react at all, I have to kill it. Thunderbird process is then stuck on 100% load.

Already testet (with no success):

• Troubleshooting Mode with deactivated Addons
• Disabled Global Indexing (with deleting global-messages-db.sqlite file)
• Waiting for 20min (in case thread/process is running a long time)
• Reboot OS

I have no idea what the issue is. Does anyone have ideas? Thx, Hugo

Hi I have several mails with in my Thunderbird. For one of them I have unchecked all the server settings: "Check for new messages at startup" "Check for new messages every ..." "Allow immediate notifications..."

Thunderbird still keeps asking me for a pw at start and now and then. If possible I would prefer not to delete the account, but just have it as passive, so I can still find old mails there.

New mails from this old account, if any, are forwarded to another of my mails (another domain name), and then I move them manually down there, so it is easier to find. This was something my mail-provider arranged, so I should not pay 2x hosting for both domains. Alternative I can transfer the mails from the old account to a sub-folder with my active mail, but for organizational ease, is there a way I can keep a mail account as "passive" in Thunderbird, that is no check for new emails on this account and no ask for pw, since it is not really active anymore.

POP E-mails stopped downloading on 1/27/25 in Thunderbird, AND Occasionally tries to download the same message repeatedly, WHILE defaulting inbox layout settings only on that e-mail account repeatedly after I correct it each time...

What is causing this?

I am running 2 e-mails from my own domain, and 1 Gmail all within Thunderbird. While the above problem is occurring in 1 of my own domain accounts, it ALSO began only selectively downloading messages in my Gmail in Thunderbird and in the other personal domain account (same domain as the e-mail with the above problem), but with no inbox layout defaulting.

Very weird. Please help if anyone has info on this. Thank you!

I also noticed in the past few weeks that Thunderbird began doing this defaulting of the layout of that one e-mail account then too after the 128.6.0 update, but now these other problems as of 1/27/25.

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for the top margin. The print preview for even a short email says it's many pages, there's no text visible on any of those pages, the only part of the Page Setup screen visible is OK and Cancel at the bottom, and I can't get to the top of the screen. I've tried closing and re-opening Tbird to no avail. How can I get to the top of the Page Setup screen to fix the problem?

I was using Thunderbird for Windows 10 normally for many months. Recently, whenever I launch the app it immediately freezes, and I have to force quit the application. Reinstalling the app does not fix the issue. I haven't tried deleting my profiles yet, but I would like to avoid that if possible.

Just a couple days ago I started having issues with some emails from trusted senders that I never had before. When I open the emails, I get this message that I took a picture of. It's related to Apple messages & someone's iphone. I don't own an iphone & have no clue why this started happening recently. Like I said, it doesn't happen to all my emails, just certain ones. Looking at my picture posted, does anyone have an idea what's going on with this?

For months I was experiencing the problem of "Thunderbird not responding" occasionally. It was a short duration issue (a few seconds to a minute). I reinstalled Thunderbird several times without success. I read almost every comment available online about this problem and I tried many ideas and recommendations I found without success. Most recently the problem became so serious that it was not a nuisance any longer. It was nearly impossble to work waiting for minutes to open an email or to continue typing while preparing a message and being interrupted by the problem I am describing. I ran Thunderbird in safe mode and determined that none of the add-ons is causing the problem. I turned the firewall OFF and determined that firewall was not causing the problem. I then decided to run Thunderbird in Offline mode and found that the program works normally. Then while in Offline mode I decided to download more messages and the program asked me if I wanted to switch to the Online mode. I said yes. New emails were downloaded and without going back to the Offline mode I was able to work normally without any occurrence of the "Thunderbird not responding" problem. I have been using this workaround for several days now. I download a number of eamails. I try working in Online mode and I cannot do it. I switch to Offline and work fine. I switch back to Online mode and I don't see the problem any longer for the whole day. Do you have any idea as to the origin of my proble? I am running Thunderbird 115.10.2 64 bit on Windows 11. I had the problem originally using Lenovo T490s and more recenlt Lenovo X1 Yoga

I get a message like this every time I start Thunderbird. The topic came up last year but the conclusion was along the lines of "...this problem will be fixed in version 128" but it was never clear whether or not the User followed Mozilla's support replies or what they had to do to clear the email message from Thunderbird. .....Well I'm running version 128.1.1esr and the problem still exists.

My questions:

1. What is Thunderbird trying to do? Compact individual email files? Compae from ct the whole Thunderbird Profiles folder?

2. Is the problem the size of the Profiles folder or the overall size of the hard drive the Profiles folder resides on? What is the Hard/solidstate drive is the maximum?

3. Is the problem related to the amount of Free Space left on the Hard/solidstate drive or is the issue the number of individual files?

4. Is the issue related to the number of Thunderbird files and/or folders OR is it related to the total number of files and/or folders on the hard drive?

5. Is there a limit to the number of sub-folder levels that Thunderbird can navigate?

Thank you.

Tom

Tom O'Brien TOBrienArchitect@gmail.com