Thunderbird Community Forum

Put up a message regarding support to resolve issue with Thunderbird this morning. Cannot see the message or if any answers? Query was ref downloading email & history to Thunderbird while moving to another server provider (Gandi) and all history now missing.

I recently upgraded to version 115.10.1 and it is driving me utterly insane. It repeatedly turns on threading. I turn it off for a folder, next time I log in it's on again. I turn it off in a folder and copy that setting to all other folders, but it turns itself on again. Others say turn it off in Settings/Appearance. But I don't seem to have Settings/Appearance.

How do I stop this? Or is there a way to find out what version I was originally running and go back to that. I hadn't upgraded for a good while but my old version was much better. This one is also really slow and I hate the tiny text.

This is a new thing. The 2 devices (laptop and Kindle) have always synced my Outlook emails. New today. Can be fixed I'm sure but don't know where to start. Thanks!

Google sent notice that my password had been compromised, so I changed it. When I went back to Thunderbird to open email I got a popup to change my password, when I clicked NEXT I got a Message that said, "The server cannot process the request because it is malformed. It should not be retried. That’s all we know." Then I got an email through the Gmail website providing me an authorization code, but I have no idea where to enter that code. I've been working on this issue for a few days now and am in a Catch-22 situation with no idea how to proceed. Below are screenshots of the responses I've gotten so far. Suggestions???

On upgrade to 152.0, a pop-up asked for options I have not seen before. I cannot find info about what the net.thunderbird option is, nor why I would or would not want to click it? Any help out there?

Thanks!

How do I add the thunderbird email app into my firefox links area? I can load gmail into it but I can not find the www stream to use to get to thunderbird.

Thanks.

I was forced to change email from Comcast to Yahoo Mail and hate it. Downloaded Thunderbird and connected my gmail address, but it won't accept my Comcast address, which I use on Yahoo Mail.

I have been using thunderbird for years now with no issues at all. within the last month or so i started getting errors that my outgoing pw was incorrect. Then things seemed ok for a bit and as of today I just cant send anything at all. It will download mail just fine. But absolutely will not send.

  After checking all the settings, as shown below, and triple verifying everything is correct for the server and settings, ports etc.  I cant figure this out.  I have the exact same settings in my iphone mail and it downloads and sends mail just fine.  I can send an email from the phone and get it on my desktop through thunderbird, but i can not send anything back...  Both have had the same settings for years.  But the thunderbird app just decided it no longer wants to accept my outgoing password.  I have deleted the saved password within thunderbird and even after re entering it when the popup comes up, it just refuses to accept it.  I have a feeling this may have been one of the prior TB updates???
   Here are some images.  Can anyone help figure this out please... It's driving me bonkers

Dave T

Dear Sir or Madam,

I have lost all stored folders with my email correspondence from the Local Folders for an unknown reason (I restarted my computer, and they disappeared). I can find some of these emails using the search option, but I cannot see the path of their storage location. I have checked my Profile/Mail/Local Folders, but they are not there. Are they stored on the server? How can I recover these folders?

Thank you very much in advance,

Jasmina

The system was working fine. The next day, when starting Thunderbird (TB, the status line shows logging in to server but loops; no errors or messages, Thunderbird is 'locked out' spinning. I see the normal INBOX page, but logging in never completes. NO CHANGES were made to TB accounts or settings. I have re-installed TB, re-booted, but no change. I cannot check/change any of the accounts or do any further 'debugging' because TB is spinning. The server login is fine because Webmail can be used. Internet connection is fine, because browser works. 1. How can I stop TB from trying to login at start up? 2. What could/would cause this behaviour?

Any suggestions much appreciated.

I have been using the same Email Address and Thunderbird for Downloading my Emails for over 10 years. Now Thunderbird will Not Install. Am getting a strange Error Message ... Authentication Error : Unable To Log in at Server. This has happened on 3 machines. Why is it now impossible to Install Thunderbird on Windows 10 machines.

My LongTime Email Address is [edited from public] @Juno.com

Got a new macbook, did migration from the old to the new. Thunderbird failed to migrate. The icon on the desktop did, but it is not listed in the application list. Both are running the same software version, Tahoe 26.5.2. Talked to Apple, they tried to help, but in the end, they answered that it wasn't their software, so contact Thunderbird. Thoughts??? John Connell

Hi. I have three email accounts set up in Thunderbird. I would like to change the order that they are currently in. How best can I do that?

Thanks.

Rich

I recently bought a new HP laptop running Windows 11, and installed Thunderbird I am still using an older HP laptop running Windows 10, running Thunderbird for years without issues

I installed Thunderbird on the new Windows 11 laptop (without using the USB drive for the profile) and managed to carry over the address book using my account from the old laptop. It is working, but acts odd when deleting emails.

When I delete an email (by highlighting it and hit Delete) in the Inbox, it disappears from the Inbox, but it still shows up in the All Mail folder. When I try to delete it from the All Mail folder (by highlighting it and hit Delete), it disappears for a split second and then comes back. The only way to permanently delete ANY email is to move it to the Local Folders - Trash.

It's like playing whack a mole!

I'm wondering if there is some setting issue, or if I should just uninstall Thunderbird, reinstall it again using the USB for the profile from the old laptop and start all over.

I would appreciate any help!

I have a particular need to periodically run junk mail filters on a folder in Local Folders that I know will contain mostly junk mail. According to a search engine, the command to do filtering on particular folders should come up in a junk mail tab when you right click on a folder and look under properties. When I right click on a folder, however, I never see a junk mail tab under properties or anywhere else. Where to I find the command to do junk mail filtering on a specific folder? Greatly appreciate any assistance.

I would like to set up an existing Gmail account in Thunderbird.

The following window appears: (see Image 1)

I click the next button, and the next window is: (see Image 2).

How can I sign in to Google? Perhaps in a different way?

I have a desktop that is windows 10. I use Mozilla for four email accounts, 3 of my accounts work fine. My problem is with TWC. Emails sent/forward and cant save drafts often fail. When I sign into spectrum webmail, my Mozilla TWC account works again for a while. This started about 2 weeks ago. I'm using version firefox version 151.0.2. I've eliminated Spectrum as being the issue and all my settings are correct. Thoughts?