• Həll olunub

The error related to printing email messages in Thunderbird on Windows 11.

After transferring my email to a new computer with Windows 11, I encountered a printing error when trying to print a received message. When attempting to print a message … (read more)

After transferring my email to a new computer with Windows 11, I encountered a printing error when trying to print a received message. When attempting to print a message that should fit on a single page, the email program prints many more pages, leaving about 80% of each page blank where the text should be. I have attached an example in the sent attachments where one printed page is turned into multiple printed pages. I've tried various methods such as changing the text encoding and scaling, but nothing seems to help. Please assist.

Asked by Blazej Wozniak 2 days ago

Answered by Toad-Hall 1 day ago

  • Locked

new thunderbird

duplicate of /questions/1425232 thread. Just downloaded and installed new Thunderbird 115.3.0. Hate the new font and how close the lines are together.more difficult to r… (read more)

duplicate of /questions/1425232 thread.

Just downloaded and installed new Thunderbird 115.3.0. Hate the new font and how close the lines are together.more difficult to read. layout on left, inbox etc has changed. why? can i get the old layout? I have 2 email addresses. can i have them combined. NOT HAPPY!!

Asked by paultopl 2 hours ago

  • Həll olunub

outlook.com-mail-account + Thunderbird 115.2.0 and 115.2.1 + OAuth2 => authorization error messages

Hello, since Saturday, 9th Sept. 2023, ca. 14:00 GMT my Thunderbirds are producing error messages. I have added four different outlook.com email-accounts, each with IMA… (read more)

Hello,

since Saturday, 9th Sept. 2023, ca. 14:00 GMT my Thunderbirds are producing error messages.

I have added four different outlook.com email-accounts, each with IMAP+TLS+OAuth2 as incoming server and SMTP+STARTTLS+OAuth2 as outgoing server configuration. The error messages are only regarding these outlook.com-accounts. A gmail.com-account with the same settings is not affected.

I encounter constantly popups with the following error messages: - "...user ist authenticated but not connected" - "the server is offline" - something like "authentification error while connecting to server outlook.office365.com"

Also the Page where i should enter the password to create the OAuth-Token keeps opening and closing before it could load completely.

The most astounding thing is, the synchroniziation seems to work nonetheless. It's just the messages that annoy me.

Here is an entry from the Thunderbird error-log: "mailnews.oauth: Error response from the authorization server: invalid_grant; AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. (...) https://login.microsoftonline.com/error?code=50196"

The problem occured more or less suddenly on 3 different PCs: - Two Windows 10 Pro 22H2 machines with the Thunderbird versions 115.2.0 and 115.2.1 - A Fedora Linux machine where Thunderbird 115.2.0 is installed via Flatpak

What I already tried with no success: - De- and reinstalling Thunderbird with deleting _all_ user Data - Upgrading Thunderbird from 115.2.0 to 115.2.1 - Revoking the access for the Thunderbird-app in the Microsoft.com account OAuth-Settings and granting it again when creating a new token by logging in with Thunderbird

What my inquiry has delivered yet: - Thunderbird seems to have problems to remember the OAuth-Tokens. When I look in the privacy settings at the saved passwords I can see that the passwort seems to change constantly. In contrast, the Google-gmail.com-account keeps the same passwort. - It seems to be especially triggered by closing thunderbird and opening it again shortly afterwards, though it does happen without doing so too. - The error messages pop up and the password-page opens mostly when I click on a folder (presumably because Thunderbird is trying to sync it then)

My accounts seem to be fine. I have no problems accessing them with OAuth2 via K-9 Mail on my Android 13 phone. I can also log in via the Web Interface.

Thank You for your Time!

Asked by Liz Lee 2 weeks ago

Answered by Liz Lee 4 days ago

  • Həll olunub

Mouse scroll wheel not working anywhere in V115

Installed thunderbird for the first time. Mouse scroll wheel doesn't work in the inbox, in message view, in settings, or in calendar. The scrollbars are visible, if I cl… (read more)

Installed thunderbird for the first time. Mouse scroll wheel doesn't work in the inbox, in message view, in settings, or in calendar.

The scrollbars are visible, if I click and drag them they work, if I use the up/down arrow keys the window scrolls as expected, it's just the mouse wheel doesn't work. Mouse wheel works in other programs ex firefox.

I disabled smooth scrolling and autoscrolling but the issue persists.

Asked by jake.harris 2 months ago

Answered by sfhowes 2 months ago

  • Həll olunub

Update 115.2.3 reliability

Updated yesterday to the latest version of Supernova 115.2.3. It added two new Local Folders, both Bin and neither added by me. I deleted ... without additional issues t… (read more)

Updated yesterday to the latest version of Supernova 115.2.3. It added two new Local Folders, both Bin and neither added by me. I deleted ... without additional issues that I am aware of.

How stable is this new release ... should I revert to pre 115?

Asked by RonSH 3 days ago

Answered by david 1 day ago

  • Locked

Hotmail (Outlook365) Credentials pop-up

Right then, about a week ago Thunderbird updated from 115.2.2 to 115.2.3. I use TB to manage my Gmail, Hotmail and business emails. Has worked well, until this new upda… (read more)

Right then, about a week ago Thunderbird updated from 115.2.2 to 115.2.3.

I use TB to manage my Gmail, Hotmail and business emails. Has worked well, until this new update.

I began immediately receiving a pop-up regarding my Hotmail account. Sometimes the pop-up flashes for a few seconds, other times it stays on the screen.

https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=XXXX%40hotmail.com

  • The XXXX is my email name removed.

The pop-up is mostly blank except for a text box at the very top with a long string of characters. Above that it states, 'Enter credentials for XXXX@hotmail.com at Outlook.Office365.com'. I can't figure out if it wants me to enter the string of characters somewhere on Outlook or if I am supposed to copy something from Outlook and paste it into the text box. Moreover, I cannot seem to find anything online to assist.

The problem is emails from Outlook are not downloading to TB. My last downloaded email was on 11.09.23 and there are new messages in my Outlook.

Ideas?

Asked by Hondo 4 days ago

Last reply by Roland Tanglao 1 day ago

  • Həll olunub

Can't unthread 9/25/23

Is there a way around the fact that view - threads - "all" can't be unchecked for the unified folder in this new iteration? Someone found a way to get the unified folder… (read more)

Is there a way around the fact that view - threads - "all" can't be unchecked for the unified folder in this new iteration? Someone found a way to get the unified folders to work; has anyone found a fix for this?

Asked by DorothyJ 1 day ago

Answered by DorothyJ 1 day ago

  • Həll olunub
  • Archived

Thunderbird sync?

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's rea… (read more)

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's really annoying to make changes in other computers too.

Any way to sync that please? Using latest thunderbird version.

Asked by René 10 months ago

Answered by sfhowes 10 months ago

  • Həll olunub

Thunderbird has become very slow to connect to my gmail account mailboxes

For the last three days Thunderbird has been very slow to open my Inbox, Sent Box, Bin, etc on my gmail account. (Other email accounts mailboxes are fast as usual). Gma… (read more)

For the last three days Thunderbird has been very slow to open my Inbox, Sent Box, Bin, etc on my gmail account. (Other email accounts mailboxes are fast as usual). Gmail is my primary account. The spinning circle runs for quite a while (two or three minutes) as I attempt to open Inbox or Sent or Bin or whatever or move from one to another.

Sometimes when I empty the Bin and get the Emptied Bin confirmation, the cleared message reappears in the Bin again later.

Also I cannot now find either Options or Preferences within the Tools Menu (nor anywhere else either). Where is this now please ?

Any help would be much appreciated.

Asked by joycembrett 1 week ago

Answered by joycembrett 3 days ago

  • Həll olunub

Supernova 115* - How to increase the minimum height of 'Thread Pane', so you can raise the 'Message Pane' higher.

Have you discovered that you cannot raise the 'Message Pane' as far upwards as in previous versions? This is because the developers have increased the minimum height of … (read more)

Have you discovered that you cannot raise the 'Message Pane' as far upwards as in previous versions? This is because the developers have increased the minimum height of the Thread Pane otherwise known as 'Message List'.

Asked by Toad-Hall 2 weeks ago

Answered by Toad-Hall 2 weeks ago

  • Həll olunub

Thunderbird message pane won't resize after update

I just updated Thunderbird and now the message pane is stuck halfway. I can make it bigger but not smaller. I tried troubleshooting mode - it didn't help. So i don't thin… (read more)

I just updated Thunderbird and now the message pane is stuck halfway. I can make it bigger but not smaller. I tried troubleshooting mode - it didn't help. So i don't think it's my add-ons(?)

can you please offer advice, thanks

Asked by KaraFox 5 days ago

Answered by Toad-Hall 2 days ago

  • Həll olunub

Header pane button customization

Hello, I notice that when I select one message or a conversation, I have different action in the header pane. When it's multiple messages selected, I only have Archive a… (read more)

Hello,

I notice that when I select one message or a conversation, I have different action in the header pane. When it's multiple messages selected, I only have Archive and Delete as option.

So I want to have the same choice as single message selected. I found this article https://support.mozilla.org/en-US/kb/getting-started-thunderbird-main-window#w_header-pane In header pane section, it's said "Want to re-order or remove buttons? Click Customize." I don't really understand where I can do that. If someone can guide me, that would be great. Thanks.

Asked by TracyX 1 day ago

Answered by Toad-Hall 1 day ago

  • Həll olunub

Profile restoration

Further to my problem in https://support.mozilla.org/en-US/questions/1424732 where I describe a problem I have with accessing my mail server, I now have a self-inflicted … (read more)

Further to my problem in https://support.mozilla.org/en-US/questions/1424732 where I describe a problem I have with accessing my mail server, I now have a self-inflicted new problem which merits a separate post.

I tried to fix the problem by uninstalling then reinstalling Thunderbird. I first put a copy of my Profile folder onto my desktop (it's 20GB, to big for the Export tool, apparently), uninstalled the product including my Profile and reinstalled Thunderbird. I then copied the backup Profile folder to the C:\Users\billh\AppData\Roaming\Thunderbird\ folder. I had assumed that the Profile would include all my account details (I had five accounts defined) and all the Local Folders where I have been archiving emails for 20 years, but none of these were restored when I started up the new Thunderbird. It was a blank canvas, asking me to define an account to get started, which I did.

I have seen other solutions to this given on the forum but they don't seem to apply specifically to my setup. Maybe they are for older versions. My Profile folder backup has three subfolders: 1oltjdxc.default, 1oltjdxcBKP.default and 5g4thnfjORIG.default-release My new install (after I copied in the backup) has five: The above three plus ewa0dnv6.default and pkon61kp.default-release

The previous solutions have been to look for files called 'prefs-n.js' where n is a number whose purpose I don't know, but apparently there can be more than one. Renaming the prefs.js file in one of the above folders to prefsBKP.js (or something) and renaming the prefs-n.js file that contains the account names to be included in TB to prefs.js seems to be the accepted solution. However each of the above folders except the '5g4...' and the 'ewa...' ones contain files called prefs.js containing references to the five accounts I had defined previously. None has a suffix number. The 'pkon...' folder has a reference to the one account I defined when starting up TB after the reinstall. I can't delete that account as TB won't let me.

Hope that's not too confusing, but the bottom line question is - how can I get TB to recognise the prefs.js with the full set of accounts and (quite important to me) all my archived emails? I'm assuming the folder called 1oltjdxcBKP.default is the 'master', but surely it would have been used when TB started up the first time after the reinstall?

However, it seems to me, perhaps, that pkon61kp.default-release has taken over from 1oltjdxc.default as the 'master'. Should I just rename the latter as the former (after renaming it as something else? And would it need a 'BKP' version too (presumably just a copy)?

Grateful for any advice. Bill (Windows 10, latest version of TB)

Asked by billhamilton.1 3 days ago

Answered by david 1 day ago

  • Həll olunub

Place / configure TB 115's main window's menu bar ABOVE the button toolbar

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it b… (read more)

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it back as it was. Pointers anyone ? Thank you.

Asked by Cbhihe 2 months ago

Answered by david 2 months ago

  • Həll olunub

Defaust search engine Thunderbird email settings

I've down loaded firefox as my default browser, and set it as default in windows10. Which works fine. In thunderbird email, in General Settings I'm trying to set Firefox… (read more)

I've down loaded firefox as my default browser, and set it as default in windows10. Which works fine.

In thunderbird email, in General Settings I'm trying to set Firefox as my default search engine. However, this option isn't available in the dropdown menu. When I chose Add, to add another search engine, it asks me for its URL. I've typed firefox.org in the Add box, but firefox news appears in the dropdown box. When I click on a hyperlink in an email, nothing happens. Is there a different URL I can use? Thanks.

Asked by idristhomas 2 days ago

Answered by david 2 days ago

  • Həll olunub

Image in html footer won't load in

on a PC running TB v102, my simple html email footer includes an image (in the same folder) the image loads in to new emails fine, however a PC running latest TB v115,… (read more)

on a PC running TB v102, my simple html email footer includes an image (in the same folder) Footer the image loads in to new emails fine,

however a PC running latest TB v115, the same html file & image, does not load the image into new emails, just blank rectangle (viewing the html file in a browser does work)

Any thoughts ?

Asked by MikeShegog1 4 days ago

Answered by MikeShegog1 2 days ago

  • Həll olunub

Thunderbird Won't Open Window in Default Profile (1 of 3), But Will In Troubleshoot Mode

Running Thunderbird ("TB") 102.14.0 (32-bit) in Windows 10 in a mini-tower PC. TB will not open a window in the default profile, but will in the two other profiles. Thi… (read more)

Running Thunderbird ("TB") 102.14.0 (32-bit) in Windows 10 in a mini-tower PC.

TB will not open a window in the default profile, but will in the two other profiles. This began happening after being left unattended for several hours and t

TB will open a window in Troubleshooting Mode. While in Troubleshooting mode, I deleted an extension that was out of date in the default profile, but that did not solve the problem.

TB works fine in the other two profiles (in regular mode).

I've searched for a solution, but nothing helps.

Thanks for any help. This happened two months ago, but I was sick with Covid then, and could not focus mentally.

Asked by charles16 2 days ago

Answered by sfhowes 2 days ago

  • Həll olunub

Gmail "error 400"

Hello, my name is Eldon Zerr. I have been using my gmail email through mozzila and thunderbird for many years. But suddenly it is not letting me log into my gmail thro… (read more)

Hello, my name is Eldon Zerr. I have been using my gmail email through mozzila and thunderbird for many years. But suddenly it is not letting me log into my gmail through Mozilla and is giving me an "error 400" . I can get all my emails on the iphone, but not my Mac in the office. Can you [please help me get back up and running? Thank you, Eldon

Asked by emzerr 1 month ago

Answered by Matt 1 month ago

  • Həll olunub

Thunderbird issue.

Hi, I hope you are doing well. I am completely blind. I've been facing a problem with thunderbird. Whenever I try to sign into gmail, it says unable to log in, probably … (read more)

Hi,

I hope you are doing well. I am completely blind. I've been facing a problem with thunderbird. Whenever I try to sign into gmail, it says unable to log in, probably wrong configuration, username and password: This is in spite of the fact that I've used my correct password multiple times, I did a double check by signing in and out on the web multiple times to confirm. My email is muhammed3198@gmail.com I also checked my settings to see if imap was enabled, which it is. Please help and fix this issue as urgently as possible. I even selected configure manually to see if all the configuration settings were correct, and they seem to be, like the ports, the incoming and outcoming settings, etc. Please help. Best regards, Muhammad.

Asked by muhammed3198 3 days ago

Answered by muhammed3198 2 days ago

  • Locked

It Starts Up; It Downloads Mail; BUT There's Nothing There!

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How… (read more)

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How do I get the lists back.

Thankx [I'll be checking back]

The Gray Cat << tmc@att.net >>

Asked by The Gray Cat 1 week ago

Last reply by Roland Tanglao 2 days ago