Showing questions tagged:

I need a new recovery key.

Somehow I got signed out of my account (no idea how). I've reset the password using the account recovery key. You sent a new recovery key but I seem to have lost that b… (read more)

Somehow I got signed out of my account (no idea how). I've reset the password using the account recovery key. You sent a new recovery key but I seem to have lost that before I could save it.

Open

Window becomes invisible after previous session restore

Hello there, I realized that quite often when I restart Firefox (Developper Edition) and restore my previous session (latest occurence with 46 tabs), the window becomes i… (read more)

Hello there,

I realized that quite often when I restart Firefox (Developper Edition) and restore my previous session (latest occurence with 46 tabs), the window becomes invisible. It still exists, and I can even see it in the Window menu list pointing to my latest tab but it's nowhere on screen. I can add/navigate through/select/remove tabs using the keyboard, I can see them listed on screen when I Ctrl-Tab but the whole window remains invisible.

It'd be great if someone could help me out.

Best regards,

Emmanuel

Open 2

UK not showing up on Free VPN list in Australia

I used to be able to use UK in the free VPN list, over the last 3 days, since I updated my firefox, I am unable to do so. Has anyone else down under had this problem, if … (read more)

I used to be able to use UK in the free VPN list, over the last 3 days, since I updated my firefox, I am unable to do so. Has anyone else down under had this problem, if so is there a solution to the issue.

Thanks in advance

Solved 5

Lost my open tabs

Hi, I recently had to restart my computer and made sure that Firefox settings were 'open previous tabs on startup' before I shut down Firefox. I had about 30 tabs open, w… (read more)

Hi, I recently had to restart my computer and made sure that Firefox settings were 'open previous tabs on startup' before I shut down Firefox. I had about 30 tabs open, which were important and that I could not bookmark separately in time.

After the restart, I opened Firefox to be shown a screen that said 'Your Firefox has been updated'. None of the tabs showed up, so I closed and reopened Firefox, but am just shown a blank tab.

Please help, how can I restore my previous session with all the tabs?

I really need help with it.

Thanks

Cameron

Open

search engine keeps telling me their systems have detected unusual traffic from my computer network.

This is my first time to Mozilla Support with a question. Firefox is my default browser using version 155.0.1. I use Strict ETP. [FYI - my skills are basic with IT]. … (read more)

This is my first time to Mozilla Support with a question.

Firefox is my default browser using version 155.0.1. I use Strict ETP. [FYI - my skills are basic with IT]. I also use Firefox Focus on my iPhone.

I previously used Google Chrome but I must have removed it as it's no longer appearing in my desktop Apps.

As of a couple of days ago, I tidied up my Library/cache and deleted it to 'Trash', using Apple support community help instructions for housekeeping. (Because I was getting increased frequency in the spinning ball at start-up). I didn't delete any other folders - just Library/cache in my housekeeping.

Since then, when searching Google / Firefox, Google keeps asking if I'm a robot (asking me to tick a 'reCaptcha' box) as it's detecting unusual traffic on my computer - before it continues with my search via Firefox browser.

This doesn't happen when using other search engines, (eg: Bing or Duck Duck Go).

Using Google searches on Safari browser does not ask me if I'm a robot question ? Searches go through perfectly - no questions asked. Only when I use Google search engine with desktop Firefox. Is it my privacy settings?

I prefer Firefox as my browser because it's independent and open sourced, safe and for its sense of community.

My desktop MacBook Air (2017) is 9 y/o - vintage? So, no longer receiving software updates - but hoping to upgrade with a new Mac desktop soon. (see attached image of current MacBook Air operating system Monterey version 12.7.6).

My question is:

- Why is Google only in the last two days asking me at every search, the above question about 'unusual traffic' / tick the robot box ? And,

- Should I reinstall 'Google Chrome' via the Apple Store?

Or for better security, think of getting a new computer sooner, rather than later ? :(

Many thanks for your support, and time. [No hurry!]

thank you in advance, regards, kindly Rose Roselyn Hansen (Australia)

Solved 2

QR-code dont show

2 days ago QR-codes stopped to show when I use Firefox, I still get the codes if I use Safari or other browsers. Please help me, because I love using Firefox... Regards U… (read more)

2 days ago QR-codes stopped to show when I use Firefox, I still get the codes if I use Safari or other browsers. Please help me, because I love using Firefox... Regards Uffe

Open 5 1

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space.

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space. The headli… (read more)

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space. The headlines are squeezed together and touching. Body copy is affected also. How to keep the fonts as they first come in?

Open 1

Sounds don't work consistently on videos and reels.

I'm on a Mac desktop, Mac Tahoe 26.6.2, using the latest version of Firefox, although this frequently happened in previous versions. Audio often disappears from videos an… (read more)

I'm on a Mac desktop, Mac Tahoe 26.6.2, using the latest version of Firefox, although this frequently happened in previous versions. Audio often disappears from videos and reels. When I refresh the page, nothing happens. To get sounds working again, I have to quit Firefox and restart, but by then I've lost the reels I was watching. This is a big issue for me as I am a musician. Any ideas on how to fix this permanently?

Open

Everytime I try to log into my account on one website, it says 'Internal Error' (only in Firefox)?

Starting about 2-3 weeks ago, I couldn't access one webpage in where I access an account where I pay some bills on. It keeps saying 'Internal Error', saying to call the w… (read more)

Starting about 2-3 weeks ago, I couldn't access one webpage in where I access an account where I pay some bills on. It keeps saying 'Internal Error', saying to call the website's tech support. This website works on other browsers, just not Firefox it seems.

I have set my settings to 'no proxy', and have cleared all of my history. I don't know what else to do to get access to the website back. I am also not a coder, and this is my only laptop, so I am looking at solutions that are easy to understand and won't break my computer to where I would need outside help.

Open 1