Showing questions tagged: Bütün sualları göstər

Firefox will not load - missing VCRUNTIME140_1.dll

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not foun… (read more)

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.' Tried to install an old version of Firefox (28.0) but this is not upgradeable.

tjadlib8@gmail.com

Asked by tjadlib8 3 months ago

Last reply by cor-el 2 months ago

Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (read more)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Asked by Je 3 months ago

Last reply by arnawa_widagda 2 months ago

FireFox Internet Browser

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks. You'll know it ha… (read more)

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks.

You'll know it has been breached because I have only used on password since I began using FireFox. As of January 9th, 2023 it has been changed to something new.

How can this "primary password" be removed or reset?

Asked by Daniel Garrido 2 months ago

Last reply by Dropa 2 months ago

Tab closing after previewing yahoo attachment

Just the last month or so, when I preview an attachment then download it, I find that my Yahoo email session has been closed. A recent Firefox update made it easy for m… (read more)

Just the last month or so, when I preview an attachment then download it, I find that my Yahoo email session has been closed.

A recent Firefox update made it easy for me to re-open the mail session but it never returns to the email I had open at the time.

Is this a Yahoo issue or a Firefox issue? And more importantly, how do I stop it happening?

I notice similar questions last year had no response

Asked by mailbox_657 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

How to disable menu popping up when I press ALT + T ?

How to disable menu popping up when I press ALT + T ? I want to assign Alt + T for some extension. I set ui.key.menuAccessKeyFocuses to false but it isn't enough. W… (read more)

How to disable menu popping up when I press ALT + T ?

I want to assign Alt + T for some extension. I set ui.key.menuAccessKeyFocuses to false but it isn't enough. When I press Alt + T the Tools section in menu pops up! Absolutely annoying.

Asked by Orbb 2 months ago

Last reply by cor-el 2 months ago

using ByePass with Foxfire browser

What is needed to use the Iolo ByePass password manager app with foxfire browser? I had it working fine until I did a refresh of foxfire. Now the ByePass icon is gon… (read more)

What is needed to use the Iolo ByePass password manager app with foxfire browser? I had it working fine until I did a refresh of foxfire. Now the ByePass icon is gone.

Asked by gregs11 2 months ago

Last reply by Dropa 2 months ago

How to get rid of msg. "Your organization is managing your browser"?

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has ta… (read more)

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

Asked by shonatrill 2 months ago

Last reply by cor-el 2 months ago

Firefox keeps logging me out

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to sol… (read more)

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to solve this problem?

Asked by neoadz22 3 months ago

Last reply by Dropa 2 months ago

Under MacOs 13 / Ventura Firefox sometimes crashes / freezes

Does this ID help? Crash ID: 4989de10-405b-41ba-9b6f-d43080221118 Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d4308… (read more)

Does this ID help?

Crash ID: 4989de10-405b-41ba-9b6f-d43080221118

Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d43080221118

Any hints?

Thank you!!!

Asked by mcclaneonfire 4 months ago

Last reply by Wayne Mery 2 months ago

Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (read more)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

No Video with Supported format and MIME type found

No Video with Supported format and MIME type found is not allowing me to play videos on website. No idea what's the cause of it, I've tried everything from internet tips… (read more)

No Video with Supported format and MIME type found is not allowing me to play videos on website.

No idea what's the cause of it, I've tried everything from internet tips how to solve this.

Asked by Dawid Dettlaff 3 months ago

Last reply by Bluejay 2 months ago

Pointer disappears in Firefox when using Wayland.

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem. About… (read more)

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem.

About a month ago, I noticed that playing a youtube video in Firefox made my mouse pointer disappear. It is not limited to the page.tab, but all of Firefox, menus, tabs and window controls. When I move my mouse outside of Firefox, the pointer becomes visible. Move it back, and it disappears again.

The mouse functionality still exists inside Firefox, i.e. the on hover highlights all work as does clicking, but the pointer stays invisible.

If I switch from Wayland to X11, this does not happen.

Please put Wayland support back again or tell me how I might fix this. Thanks

Asked by peterthecoder 3 months ago

Last reply by jonzn4SUSE 2 months ago

getting access denied message when signing into groupon

This only happens on the Firefox Browser, Chrome and Edge are fine. Whenever I go to sign into my Groupon Merchant page, I get an "Access Denied" message. All the info on… (read more)

This only happens on the Firefox Browser, Chrome and Edge are fine. Whenever I go to sign into my Groupon Merchant page, I get an "Access Denied" message. All the info on your support page shows there are solutions, but access to those solutions are not possible. Solutions online are years old and of no help. I am running the latest version of firefox.

Asked by Massoman 3 months ago

Last reply by Dropa 2 months ago

Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this ema… (read more)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Asked by mikael.debie 3 months ago

Last reply by cor-el 2 months ago

Using Firefox pocket. I do not understand the benefit of Pocket. Even though the Pocket symbol is on my screen, I have to do a full sign-in everytime I want to save a page. Too cumbersaome.

How can avois signing-in to pocket when I am already using Firefox browser? How can I stop pocket putting hundreds of articles in my Pocket that I do not want?

Asked by jimbo 2 months ago

Last reply by Terry 2 months ago

how to save a window

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808 a. That article is out of date. And, like so… (read more)

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808

a. That article is out of date. And, like so many, IT DOES NOT STATE TO WHAT VERSIONS OF FIREFOX IT APPLIES. That is nuissance, considering how often Firefox changes.

b. That article also states to right click and tab and use "Bookmark All Tabs". There is no such right click option. (ff v107.1)

Useless, out-of-date articles should not be archived when they become obsolete. Or, they should be archived with an indication that they no longer apply.

c. How do I save a window?

Asked by Joe P 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Import personal certificate

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting… (read more)

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting View Certificates results in a window showing installed certificates with only OK button at the bottom of the window. No option to import, delete, save or anything else. OS: OpenSuse Linux 64bit

Asked by krpan2002 4 months ago

Last reply by cor-el 2 months ago