Problem: Upgraded to 103.2 I get a blank new page with no book marks or anything from my profile if I click on a link in an email

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click … (read more)

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click on a link for a site with a stored pw in FF password manager now I get a clean new window which has no bookmarks and no saved passwords for anything. How can you help me?

Thank you Richard

Asked by portsoft1 2 hours ago

Lost profile after Linux upgrade from 20.04 LTS to 22.04 LTS.

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile informat… (read more)

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile information. So I've lost all my passwords.

about:profiles shows only the newly created default profile.

Old profiles still exist in '~/.mozilla/firefox/####.default-release' but about:config does not find them.

Read https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update Not helpful.

I can find old versions of login-backup.json and key4.db. , but they seem to be out of date.

Asked by info7835 9 hours ago

Last reply by cor-el 8 hours ago

Firefox NOT in Microsoft store

Unfortunately I had to get a new laptop and it's Windows 11. I want to load Firefox as my browser (I've been using it almost since it's inception) thru the Microsoft sto… (read more)

Unfortunately I had to get a new laptop and it's Windows 11. I want to load Firefox as my browser (I've been using it almost since it's inception) thru the Microsoft store. I do NOT want to activate Edge which is preloaded and want's everything but my bloodtype to set up Edge so that I can go get Firefox. I've pulled up article after article that it can now be directly loaded from the Microsoft store but when I open the store and search for Firefox... it's nowhere to be found. I really don't wanna start up the edge. Anyone know what's going on with this? Or is Microsoft being it's usual sneaky self and forcing me to activate edge and then maybe firefox will show up in the store? Hopefully someone will answer this quickly as I sit here waiting to continue my setup. Thanks!!

Asked by lseeber 11 hours ago

Last reply by cor-el 10 hours ago

version 102.0.0 and above

After upgrading to version 102.0.0 (Windows 8.1 64 bit) disk utilization would hit 100 % and a small white box appears lower right hand screen. When I use the Windows sup… (read more)

After upgrading to version 102.0.0 (Windows 8.1 64 bit) disk utilization would hit 100 % and a small white box appears lower right hand screen.

When I use the Windows supplied Task Manager, I will sometimes see 8 to 10 copies of Firefox running.

Asked by Ponsonby Britt 12 hours ago

Why does Yahoo Mail close right after I open an attachment (pdf, jpg, Word, Excel, etc.) only on Firefox?

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June … (read more)

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June this year. I don't think I changed any settings.

Asked by edkurtzman 16 hours ago

  • Həll olunub

Okay to copy profile from Win 10 to Win 11 and then back to Win 10?

I'm currently using a Windows 10 desktop computer most of the time, but will need to use a Windows 11 laptop for research travel several times over the next several month… (read more)

I'm currently using a Windows 10 desktop computer most of the time, but will need to use a Windows 11 laptop for research travel several times over the next several months.

Will it be possible to copy my profile from Win 10 to the Win 11 computer, use the Win 11 computer for a few weeks, and then copy the profile back to the Win 10 computer?

Or is there something different about Firefox working with Win 10 or Win 11 that would keep this from working for me?

(BTW: Using Sync would probably not be feasible.)

Advice will be much appreciated!

Asked by K in NC 1 day ago

Answered by Paul 1 day ago

Nuance Dragon Pro Extension to use Firefox browser w Voice command

Hi Firefox support I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work w… (read more)

Hi Firefox support

I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work well See this link https://dnsriacontent.nuance.com/13/setup/ffinstall.html?lang=ENX&browser=firefox

When I hit the install the extension button on the screen nothing happens

I did check to see if this extension was in the Mozilla Firefox extension library and no success

I can make this work with Google Chrome but I would prefer to stick with Firefox Chris Gullett - cg@printstar.biz

Asked by cg12 2 days ago

Last reply by RobertJ 1 day ago

Firefox browser on Mac OS 10.11.6

I had Firefox but once it was replaced with the new version, it didn't work on my Macbook pro. I need to have Firefox on my old laptop, but its OS (10.11.6) will no longe… (read more)

I had Firefox but once it was replaced with the new version, it didn't work on my Macbook pro. I need to have Firefox on my old laptop, but its OS (10.11.6) will no longer update, and a new Firefox download won't take. When I go to the download site, it keeps downloading the latest version. How I download an earlier compatible version?

Asked by lalehe 1 day ago

Firefox Update - all data (Session, PW, ...) lost, also not storing new PWs

After Firefox Update all data (Session, PW, ...) was lost! New version is not storing PWs, even when I click save and have activated both options for saving PWs and filli… (read more)

After Firefox Update all data (Session, PW, ...) was lost! New version is not storing PWs, even when I click save and have activated both options for saving PWs and filling them in automatically!

Asked by joe.n 2 days ago

Firefox software update?

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the… (read more)

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

Asked by DMCapistran 3 days ago

Last reply by James 3 days ago

No Choice to select a Reinstall location. It always reinstalls in the same original folder.

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to… (read more)

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to uninstall Firefox and reinstall in a different folder. I can uninstall just fine; Microsoft and Glary tools don't find a trace of Firefox/Mozilla on the drive. I reboot, download Firefox using Edge and attempt to reinstall Firefox. The reinstall simply states that I'm trying to reinstall, and it'll take a few moments. AT NO TIME do I have a chance to specify WHERE to install/reinstall. How do I reinstall Firefox in a different folder?

Asked by rakgoma 3 days ago

Last reply by James 3 days ago

sycning two firefox accounts

Hi I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com. I al… (read more)

Hi

I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com.

I already had a firefox under this user name. Can you link my old account so I can transfer all book marks saved etc? thank you.

My email address is above

Asked by robinpegden 3 days ago

Last reply by cor-el 3 days ago

  • Həll olunub

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 4 months ago

Answered by Terry 4 months ago

password recovery

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought al… (read more)

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought all my passwords etc were safe and that I could recover them on my new machine once I had loaded Firefox, but passwords do not appear in the privacy and security section. Can I get all my old info back please and if so how? Many thanks Michele

Asked by the2m.wise 6 days ago

Last reply by cor-el 5 days ago