Firefox Community Forum

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

Attempting to bill pay at Allstate page, stating the browser is not compatible. What options do I have? I have been using Firefox for > than twenty years, I have a hard time trusting anything that comes from Microsoft after their internet explorer debacle .

Can’t login to EFTPS.gov using Firefox and Login.gov. I receive an SSL error message.

I cannot access certain sites, especially those with "book" in the address. Tried almost every idea presented on line with Firefox browser on Windows 11. What is the answer? Thanks

When i create an account in blue named AK-M AK-M will not appear on the screen- There i find instead "Neuer Tab" ... How to solve this Problem? Thanks for any hints. Josef Schwendt

I am trying to load a page I load everyday and am receiving the following error message:

Secure Connection Failed

An error occurred during a connection to app.seg-social.pt. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Can someone help me please. Thank you.

My firefox browser crashed last week. An IT expert uninstalled it and re-installed it and it is working ok. But when I try to buy goods online my stored card is being rejected but I don't know why. Can you help please?

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'm really unsure of what is going on. Any advice to fix this would be appreciated.