Firefox Community Forum

Several months ago I was able to access my Facebook account on Firefox, my default web browser. But a few weeks ago I was not able to do so. However, I can access my account on Microsoft Edge, which is not my default browser. Why can't I now use Firefox to access Facebook? Thanks so much for your help.

My home page has always been www.google.com.Today when going there i have no option to search because the search button is gone,and all i see are ai prompts.I click my home page icon,and still get the same thing.

When I try to transfer money from my bank account using the BACS system the screen goes blank when I have to confirm the transfer. I did this successfully for years. I spoke to the bank and they say this is a fault with the Firefox browser. When I change to Microsoft Edge browser then everything works well.

Hello Mozilla Support,

I’m experiencing an issue with YouTube watch history specifically in Mozilla Firefox.

I am signed in to my YouTube account, and when I watch videos in Firefox, those videos are not being added to my YouTube watch history. However, the same or any other videos I watch on other browsers and on other devices are correctly appearing in my YouTube history.

This appears to be specific to YouTube usage in Firefox.

Could you please investigate whether there is a Firefox-specific issue affecting YouTube watch-history registration, such as cookies, site data, privacy settings, or compatibility with YouTube?

Details:

   Browser: Mozilla Firefox
   Account: Signed in to YouTube
   Issue: Videos watched in Firefox do not appear in YouTube watch history
   Other browsers/devices: YouTube history works normally
   Reproducible: Yes, when watching videos through Firefox

Please let me know if there are any Firefox settings, troubleshooting steps, or diagnostic information you need from me to investigate this further.

Thank you.

I'm encountering some UI errors with the last couple updates. With an update from a couple weeks ago, I noticed when viewing PDFs in the browser, random characters would be invisible, and in Google Sheets I'd notice some cells appeared blank, though selecting them showed that there was text inside. I also noticed disappearing text in a Google Doc I was working on. Now with the update that was just released today (154.0) all PDFs, and entire screens in Sheets and Docs, and other random graphic elements, are showing up as just flat black (see attached screenshot). My job involves working with spreadsheets and PDFs a lot so this is severely impacting my workflow, and I am reluctantly working in a different browser today.

I did a browser refresh, and then I uninstalled and re-installed, and that didn't help anything. What should I try next?

I should note I am using Firefox on Windows 11. I am not experiencing any issues with Firefox on iOS or Mac OS.

Edit: I was able to troubleshoot and fix this by disabling hardware acceleration under performance settings. Problem solved!