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Firefox closes in regular and safe mode on startup AND does not submit a crash report.

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  • Last reply by cor-el

sirdramaticus
sirdramaticus
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Here's what I know. Every time I open Windows (looks like Windows 7 SP, 64 bit) and open Firefox (15.0.1), my browser closes within a few seconds. Sometimes, it seems this is precipitated by navigating to a new page, but I can't say that for sure. After closing, I can re-open it and run it just fine. However, as it does this every time on the first load, it is really annoying.

I have tried putting it in safe mode, but that makes no difference. I have scanned for viruses and malware. After removing the 1 thing I found, I still continue to have this problem. There are no crash reports submitted when this happens. Thoughts?

Here's what I know. Every time I open Windows (looks like Windows 7 SP, 64 bit) and open Firefox (15.0.1), my browser closes within a few seconds. Sometimes, it seems this is precipitated by navigating to a new page, but I can't say that for sure. After closing, I can re-open it and run it just fine. However, as it does this every time on the first load, it is really annoying. I have tried putting it in safe mode, but that makes no difference. I have scanned for viruses and malware. After removing the 1 thing I found, I still continue to have this problem. There are no crash reports submitted when this happens. Thoughts?

All Replies (1)

cor-el
cor-el
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Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.