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A Web site won't load properly in Firefox, but will in other browsers, and most other sites load normally in Firefox.

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I have intermittent problems with a Web site not loading properly (rather than a gray background with pictures and clickable captions linking to news stories, a page consisting only of text and hyperlinks loads). The page loads normally in Internet Explorer. The problem with Firefox seems to be limited to this one site. I've previously reported it by clicking Help | Report broken Web sites. Thanks for any suggestions

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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.


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I had this problem. I fixed it by right clicking on the website page and found I had inadvertently ticked "block images from this website". Uncheck this and it's fine!