Error when opening saved .eml file
Greetings,
I recently updated to Thunderbird 140. After the update, I am unable to open .eml files by double clicking on them. I receive message window (attached image). If I do File->Open->SavedMessage I can successfully open the file. Please advise how I can get Thunderbird to open .eml files regardless of the instance of Thunderbird that originally created the file.
All Replies (2)
Try this.
Open the profile folder:
- TB menu > Help > Troubleshooting Information
- under the Application Basics section next to Profile Folder, click 'Open Folder'
- close TB
- press ctrl-shift-esc (Win) to open the Task Manager
- if there are any TB processes running, R. click > end them
- delete the parent.lock file in the profile folder
- restart TB
- see if the saved file opens
Ed,
Thank you for the step-by-step guidance. Unfortunately, this did not solve my issue. A couple of notes: When using Task Manager, there were no residual Thunderbird processes running. I purged the parent.lock file without issue. When attempting to open an old saved message, and an active instance of Thunderbird is on my system, I receive the same error as noted above. When attempting to open an old saved message and there are no active Thunderbird instances running, I receive a different message (attached).
Modified by Matt
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