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V110.1 multiple websites cause "Secure Connection Failed"

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  • 2 have this problem
  • 12 views
  • Last reply by ken191

ken191
ken191
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I recently updated to Firefox V110.0.1 on Windows 10 and now, when I try to log into an account on multiple websites, I get a web page from Firefox:

" Secure Connection Failed An error occurred during a connection to somewebsite.com 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I did not have this problem before with V110.0 Can you please help me with this issue? Thank you

I recently updated to Firefox V110.0.1 on Windows 10 and now, when I try to log into an account on multiple websites, I get a web page from Firefox: " Secure Connection Failed An error occurred during a connection to somewebsite.com The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." I did not have this problem before with V110.0 Can you please help me with this issue? Thank you

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

ken191
ken191 Question owner
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The error message I receive is similar to the "TLS version unsupported" message, but there is no mention of TLS.

Here is the cut and paste from the error page: " Secure Connection Failed An error occurred during a connection to healthy.kaiserpermanente.org. 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I retry and a couple of times and finally get logged in. Then when I go to another page on the website, I get the same error and have to retry a couple of times. I have a different computer, running Firefox V106.0.3 and it works without a problem.

I am working with the website tech support on the issue as well. Thank you, Ken