Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Web page defaults to bottom of page

  • 1 cavab
  • 0 have this problem
  • 9 views
  • Last reply by cor-el

more options

When I go to a web page the browser opens the page and then automatically goes to the bottom of the page. I have to scroll to the top of the page. Every time I click within the page and return to the main page, it goes back to the bottom of the page. Is there a way to prevent this? It gets to be very annoying and when I am on a site where I will be moving around a lot, I change to another browser. None of the other browsers do this. It doesn't do this on every page, but more than 50%. Thank you.

When I go to a web page the browser opens the page and then automatically goes to the bottom of the page. I have to scroll to the top of the page. Every time I click within the page and return to the main page, it goes back to the bottom of the page. Is there a way to prevent this? It gets to be very annoying and when I am on a site where I will be moving around a lot, I change to another browser. None of the other browsers do this. It doesn't do this on every page, but more than 50%. Thank you.

All Replies (1)

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You may have switched on caret browsing. You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).

  • Settings -> General -> Browsing
    remove checkmark: [ ] "Always use the cursor keys to navigate within pages"

Note that this is a Firefox accessibility feature.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.