firefox only works in troubleshoot mode/ doesnt show websites and settings
since today firefox wont load any websites out of troubleshoot mode. not even settings/ about:config. if i open a page in a new tab it just stays blank and nothing is happening.
in troubleshoot mode i turned off hardware acceleration - nothing changed after restart. i updated the runtime file "Visual Studio 2015, 2017, 2019, and 2022", which is suggested in different help-posts, i deactivated all addons, i created a new profile and also tried an imported one from eralier today - so far nothing has worked.
i also reinstalled firefox with version 99/ version 101 two times, after i cleared %APPDATA%-data.
im also just using windows defender as antivir.
please elp, i'm out of ideas.
Hello, I had the same error, nothing worked, until I downloaded the Firefox 98.0.2 version and it worked again, so it must be an error that Firefox will have to repair in the near future.Read this answer in context 👍 1
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Hello, I had the same error, nothing worked, until I downloaded the Firefox 98.0.2 version and it worked again, so it must be an error that Firefox will have to repair in the near future.
Hey. Sorry you are having trouble.
https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-troubleshoot-mode If the problem does not happen in Troubleshoot Mode, the most likely cause is an extension, theme or hardware acceleration. See this article for solutions:
https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)
Modified by Terry
thanks, @ramiroreywar. that solved the issue. i'm beyond thankfull.
@terry: i deactivated hardware acceleration and restarted - that didnt help. i also uninstalled firefox, deleted everything in %APPDATA% (searched manually for every .xpi-extension and theme) and every profile. while opening firefox in troubleshoot-mode there were no extensions/ themes listed. i also updated graphics driver (newest amd) and windows with every update that was open, but it didnt change a thing.
can you name me things that are prevented in troubleshoot-mode that are not extensions, themes or hardware acceleration?
version 98.0.2 works perfectly fine, even with imported profile from sync with addons and everything.