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Internet occasionally stops working for the "default-release" profile while others are fine

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  • 1 has this problem
  • 13 views
  • Last reply by Terry

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Occasionally, the internet will stop working for my “default-release” profile. When I search for something or go to a website, I get “Hmm. We’re having trouble finding that site.” (refer to the attached screenshot). Then, I have to wait a couple of minutes and reopen Firefox to get back internet access. But, other profiles work uninterrupted, and other applications also work fine. I don’t have any antivirus installed. I tried reinstalling Firefox to no avail. It would be really helpful to hear any suggestions or solutions for this problem.

Installed Add-ons: Bitwarden, Ublock Origin, Keepa, Honeym, Facebook Container, Unhook, Privacy Badger, I don't care about cookies, Universal Bypass, Cookie AutoDelete 3.6.0, Enhancer for Youtube, SponsorBlock, Copyfish Free OCR Software, 600% Sound Volume, LeechBlock, Return YouTube Dislikes

Occasionally, the internet will stop working for my “default-release” profile. When I search for something or go to a website, I get “Hmm. We’re having trouble finding that site.” (refer to the attached screenshot). Then, I have to wait a couple of minutes and reopen Firefox to get back internet access. But, other profiles work uninterrupted, and other applications also work fine. I don’t have any antivirus installed. I tried reinstalling Firefox to no avail. It would be really helpful to hear any suggestions or solutions for this problem. Installed Add-ons: Bitwarden, Ublock Origin, Keepa, Honeym, Facebook Container, Unhook, Privacy Badger, I don't care about cookies, Universal Bypass, Cookie AutoDelete 3.6.0, Enhancer for Youtube, SponsorBlock, Copyfish Free OCR Software, 600% Sound Volume, LeechBlock, Return YouTube Dislikes
Attached screenshots

All Replies (2)

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One thing is to disable all Addon and try again. If those other profiles don't load these same Addon that could be why they work. Your going to have to disable all and turn each on/off and test and have only one running at that time to narrow the problem Addon.

Helpful?

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It may be one or more of your add-ons. If you want to speed up the testing, enable half of them. You will then know which half contains the problem. Enable half again and so on. At least one of your add-ons is probably doing nothing useful; when you have time, you might want to look at this critique (remove the blank space in the link).

https://github. com/arkenfox/user.js/wiki/4.1-Extensions#-dont-bother

Something else may be causing the problem.

https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Helpful?

Sual ver

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