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For the past few weeks, I have been having problems playing certain Facebook videos. It seems to only happen when I try to play a video that was recorded live. I have tried clearing the cache, I've tried a private window, and I've tried safe mode. I still can't get the video to play. However, when I copy and paste the url to Safari, it works fine. I have been able to play "live" videos while they are actually "live"; it's just that they will not load when I try to play them later. I don't have any problems playing videos which have been uploaded to Facebook; only those which were recorded live. The videos just show a circle in the middle as if they are trying to load but nothing else happens. The length of the video does not matter; it happens with short videos as well as long ones. The screenshot image (of a random "live" video I found) I am uploading shows a partial black circle in the center, which is a spinning circle in realtime. I have circled it in red.

Yesterday, I could log into my credit union account with Firefox on my Win10 desktop; today, after a Firefox update, I can't. I switched to Chrome, and logged right in. Called the credit union and was told it was the new Firefox update. Can I switch back to the prior Firefox version? Thanks!

I am building a game that uses the canvas. Since the last update a lot of images are not displaying. I have always used Firefox to test the game and never had a problem. Test on other browsers have no problem. I have tried on localhost and on a live server. I have fingerprinting turned off.

My desktop Firefox (version 155.0.1) has recently became unable to consistently access the Web site at this Web site this Web site. Chrome successfully accesses the site 100% of the time. Firefox's connection failures are intermittent, unpredictable, and usually go away on their own after varying time intervals (sometimes can't connect for up to 24 hours). I see status messages saying Firefox is trying to connect to the site, but it eventually gives up and times out.

I cleared the Firefox cache, but that had no effect. I don't recall making any significant changes to the Firefox settings lately. Any suggestions on what to look at/try would be greatly appreciated.

(Yes, I know the site doesn't use https: Its protocol is outside my control).

We use the Deepl site for translations and it won't load in Firefox without asking the "verify you are human" questions every single time. The Deeple site does not require this authentication in Chrome but we hate Chrome and want to stick with Firefox. We just have the standard security settings in Firefox, only use Windows Firewall and our Express VPN is not switched on; our IP location is showing correctly. Firefox is up to date.

Bonjour,

Je rencontre un comportement étrange uniquement avec Firefox sur une page qui utilise des champs d'heure HTML (`input type="time"`).

Lorsque je saisis une heure de début et une heure de fin, le calcul est correct. En revanche, après un simple rechargement de la page, certaines valeurs sont automatiquement modifiées ou le résultat du calcul change alors qu'aucune donnée n'a été modifiée.

J'ai reproduit le problème en utilisant cette calcule heure. Le comportement est identique sur deux ordinateurs différents avec Firefox, alors que Chrome et Edge conservent les mêmes valeurs.

J'ai déjà essayé le mode de dépannage de Firefox, vidé le cache et désactivé toutes les extensions, mais le problème persiste.

Quelqu'un a-t-il déjà rencontré un problème similaire avec les champs `input type="time"` ou la gestion des données après un rechargement de page dans Firefox ?

Merci d'avance pour votre aide.

Not sure if anyone else has realized this but Akamai / Edgesuite is using its algorithms to force people to stop using fire fox The reason that I see this is that I run a server with almost 100 web sites on it and Firefox has dropped from being quite significant a couple of years back. This is from one site of the almost 100 but is quite typical.

Google Chrome No 1,568 62.9 % 1,867 56.6 % Safari No 589 23.6 % 816 24.7 % Firefox No 191 7.6 % 427 12.9 %

There are a number of requests opened about this but the only solution seems to be to switch to chrome. A massive number of major store sites are now using akamai / edgesuite and almost no-one using firefox can visit their stores now because of an error produced and there does not appear a simple solution for a person to even reach them. Some of the stores are Lowes, Tractor Supply, CVS, and others.

When I open my Earthlink email in Firefox there is a box at the top that says "Enhanced by Google" and the screen won't scroll. I talked to Earthlink support and they said it's a Firefox problem

My Earthlink email will not scroll. I have tried talking to Earthlink, but they say it is probably a browser problem. Here is my conversation with them, so that I don't have to re-type everything.

Hello there! Welcome to EarthLink, I'm Ether, your virtual assistant, how can I help you today? Tue 12:23 PM Existing Customer Tue 12:23 PM To help verify your account, I’ll need to send a one-time code to a phone number or email associated with your EarthLink account. Please enter your phone number or email address. Tue 12:23 PM I have gone through this 3 times with support, and every time, when you tell me to logoff and log back on, it also closes the chat, so I keep having to start over. Can I speak to an actual person? Tue 12:26 PM It looks like you didn't provide a phone number or email address. Without those we won't be able to verify your account. If you'd like to try entering a phone or email to search for your account, do so now. Otherwise, you can select skip verification. Tue 12:26 PM Resume Verification Tue 12:26 PM To help verify your account, I’ll need to send a one-time code to a phone number or email associated with your EarthLink account. Please enter your phone number or email address. Tue 12:26 PM [redacted] @mindspring.com Tue 12:26 PM A six digit code has been sent to your email address ****@mindspring.com. Please enter the code once you have received it. Tue 12:27 PM 305394 Tue 12:27 PM Thank you for confirming your EarthLink account! How can we help you today? Tue 12:27 PM I have told you 4 times now. My Earthlink email will not scroll. Every time you tell me to logoff and log back on, it closes the Chat function, and I have to start all over. May I speak to an actual person? Tue 12:29 PM I’m sorry you’ve had to repeat yourself—that’s definitely not ideal. I understand your EarthLink email won’t scroll, and logging off/on keeps ending the chat.

Let’s try to fix this without logging you out:

1) Are you unable to scroll in your inbox list, in an individual email, or both? 2) Does the scroll bar appear at all, or is it there but just not moving?

If you’d rather not troubleshoot further, I can connect you with a live agent. Just let me know if you want to continue here or go straight to an agent. A live agent will be connected shortly. As a reminder, please do not send any confidential information in this chat. Tue 12:29 PM Live agent Tue 12:30 PM Hi! Thanks for contacting EarthLink, you’re chatting with Thola. I see your account was pre-verified and you're contacting us about your email account. if you could kindly confirm mobile number to further assist you. Tue 12:32 PM My Earthlink email will not scroll. Every time I am told to logoff and log back in, it also closes the Chat function. My email is [redacted] @mindspring.com. Not sending a phone number. Tue 12:34 PM I do apologize for this. Please stay connected while I connect you with our email support team. Tue 12:34 PM Would you please read what I have already said to CHAT before you ask me to do anything? Is anybody there? Tue 12:46 PM I do apologize for this. Please stay connected while I connect you with our email support team.

I tried working with Earthlink support, but cannot get my mouse to work correctly in their webmail. This problem just started a couple weeks ago, and today it will not scroll at all. I opened the webmail in Edge and got it to work. There is a glitch somewhere.

Monday 8/31/2026 I could scroll in earthlink webmail. Today 9/1/2026 I cannot scroll. I did browser update and no change. https://webmail1.earthlink.net

Also, I get stuck on some sites or error yet I worked day before or earlier in day and then again worked later by even 1-5 minutes.

I use Ubuntu Linux on my laptop: this OS was updated two days ago, from 24.04 to 24.04.2. Since then I have been unable to access my daily favourite website. A banner showing ACCESS DENIED is displayed, citing "unusual activity". I have attached a screenshot. I have discovered that I CAN access the website in the Brave browser. But Firefox is my preferred browser. I have tried deleting browsing history, opening a Private Window, rebooting the laptop but nothing has worked. I do have some Firefox folders, on containing stored passwords, another containing a recovery file but I don't know how to safely proceed now. What is the best way forward for me to allow me to access my favourite website? Should I create an entirely new account and if I do would I be able to import all my passwords and add-ons, etc.?

Why safari can open https://thiswebsiteisipv6only.com/

whlie newst FF for Mac give only error message ?????? yea i have Ipv6 adress !

When I go to my churches web site, the name line, password line and the sign in button don't show up. All I see is the picture of Jesus that I see on the top of the page when I use google.

My google maps session is on the Boutique Art retreat in Upper Hutt hills. but when i try to collapse the side panel to make more room for the map, it doesn't work.

The Earthlink webmail site does not allow me to scroll on my messages. It just freezes. I have refreshed , logged out and in several times, still doesn't work. The site works fine on Chrome but I prefer Firefox. How do I fix? All other sites on Firefox have no problems. Windows 11

I can open all the earthlink emails, but, the sidebar (and all other methods) do not move the email down to see the email. Earthlink Email works fine in Chrome, not in Firefox. I can see the email if I go to "view in browser" or in "print" mode. So the email is there, but Firefox is not responding. I have messed with lots of settings; done a refresh of Firefox (and I am still re-creating my personalizations). Did some update in Firefox disconnect from earthlink email? Although I have turned off some extensions, none of those seem to have had any effect.

Windows 11 on a desktop

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

Good day. For the last week or so, I've not been able to access my banking website login page. I've tried in Chrome, it works, but I prefer not to use that browser. I can get to the primary website, but when I choose the log in page, I just get a blank page. I've not had this issue before and I've been using Firefox and the same bank for years. Do you have any suggestions as to how I fix this?

All of a sudden images don't load, flashing black/white, other browsers works fine, I've tried every ordinary suggestions, (can't login to gmail, other Google functions don't work). Seems to be something wrong with flash or other add-ons in Firefox, I haven't changed anything, just Firefox not working.