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Not able to send emails; able to receive emails

I am able to receive emails on Thunderbird but I am not able to send emails to anybody from Thunderbird. That happens on two computers I have. I am able to send emails fr… (read more)

I am able to receive emails on Thunderbird but I am not able to send emails to anybody from Thunderbird. That happens on two computers I have. I am able to send emails from Outlook. Therefore, it is not my email provider's (BluePeak) problem. When I try to send an email from Thunderbird, I receive the following error message: “Sending the message failed. SSL received a record with an incorrect Message Authorization Code. The configuration related to must be corrected.”

Please help me resolve this issue. Thank you very much!

Solved المُؤرشفة 15 294

Ongoing certificate bugs—is there a fix in the pipeline?

Certificate errors have been an ongoing, several-times-a-day frustration for me and other users, with different ISPs, since approximately June 25. Is anyone working on th… (read more)

Certificate errors have been an ongoing, several-times-a-day frustration for me and other users, with different ISPs, since approximately June 25. Is anyone working on this bug? Because it clearly is a bug: Not only I but several other users have reported that Thunderbird worked fine until that date, then stopped working fine. What changed, and can it be put back the way it was, or can we receive some explicit instructions on how to fix it for ourselves? It's making Thunderbird borderline unusable. Every time I try to send a message, I have to confirm a security exception, then send it again. Several times a day, when I try to fetch messages, I have to confirm security exceptions. The confirmations never seem to stick. This is some BS.

Solved المُؤرشفة 14 399

SMTP server connection fails

I am using a E-mail server that uses LetsEncrypt certificates. I was using Thunderbird 128 ESR without problems. When the certificate was updated, I was requested to conf… (read more)

I am using a E-mail server that uses LetsEncrypt certificates. I was using Thunderbird 128 ESR without problems. When the certificate was updated, I was requested to confirm - then sending E-mails was possible. Now I have updated to Thunderbird 140 ESR. The E-Mail servers LetsEncrypt certificate was now updated but in Thunderbird I do not get any information about this, nor get I requested to check the new certificate. The SMTP connection just fails. The IMAP access to the E-mail server works fine. (IMAP and SMTP work both fine with K9-Mail on my mobile device)

How can I get Thunderbird to ask me again to check the updated certificate?

Solved المُؤرشفة 11 487

Thunderbird Can't Receive Mail with Connection Security set to SSL/TLS

I have spent some time digging through your messages about how to fix this issue. I get the general "where to" enable SSL/TLS but no trouble shooting to this specific lev… (read more)

I have spent some time digging through your messages about how to fix this issue. I get the general "where to" enable SSL/TLS but no trouble shooting to this specific level.

Spectrum (charter) Internet on May-30-25 a pop up "Add Security Exception" on wife's account (Image #1 below). We have same Internet provider and same server config's (except email name & password or course).

 This Security Exception has happened before, as well as on my account in the past. 

Although, I never got the Exception this time. We did "Confirm Security Exception" 2x on her account and she is up and running again. No issues.

  However, I can't receive e-mails with the Account Settings / Server Settings / Security Settings

"Connection Security" set to SSL/TLS" it must be set to "None" When set to SSL/TLS and I push the "Get Mail" button, the server isn't even banged as there's no msg in lower left frame of TB. I have gmail account and it does bang that one like it should. If set to "None" I get the msg in lower left TB frame showing connection to Charter server and I receive any outstanding e-mails. But I don't want to continue without a password.

 Under [Settings/ Privacy & security / Manage Certificates]

hers (Image #2 below) looks different than mine (Image #3 below). She has the 2 confirmed Security Exceptions, but also has a "View" and "Export" button that are bolded when the specific line item is highlighted. I do not have a View or Export button shown. How do I enable the SSL/TLS with password and actually receive emails?

 I am using TB 128.11.0esr (64-bit)

thx in advance Gene

Solved المُؤرشفة 9 312

Problème envoi mail Thunderbird and orange.fr

Bonjour Depuis quelques jours je rencontre le message suivant: L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur e-mail a répon… (read more)

Bonjour

Depuis quelques jours je rencontre le message suivant:

L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur e-mail a répondu : 1jHjuyBzCXgNw StartTLS obligatoire. StartTLS mandatory.OFR303_199 [199]. Veuillez vérifier que votre adresse e-mail dans les paramètres du compte est correcte et essayer à nouveau.

Dans les paramètres du compte tout semble OK Merci pour votre aide Cordialement

Solved المُؤرشفة 8 651

Security certificate exception

Typically if I experience a security certificate exception, thunderbird will popup the certificate exception box, I click to get certificate and am done. Today I cannot … (read more)

Typically if I experience a security certificate exception, thunderbird will popup the certificate exception box, I click to get certificate and am done.

Today I cannot get the certificate popup to appear. which is fine I know where the certificates are managed but I have not a clue how to add a certificate OR what information to enter into the "Add security exception" dialogue box

Any help would be greatly appreciated.

Solved المُؤرشفة 7 1313

imap.xxxx the certifate does not come from a safe source

i can not receive mails, since the update to 128.5.2ESR not on imap.strato.com not on imap.gmail.com not on mail.yourhosting.com just since today after the update. sendin… (read more)

i can not receive mails, since the update to 128.5.2ESR not on imap.strato.com not on imap.gmail.com not on mail.yourhosting.com

just since today after the update. sending emails seems to work.

I did NOT change anything in the accounts.

How to solve????

Thank you.

Solved المُؤرشفة 7 4344

importing pgp keys from Thunderbird on Linux to Thunderbird on Windows 11 produces error

On my Linux machine, I exported the public key for an email address in Thunderbird 140.8.0esr (64-bit) into a file. I transferred the file to my Windows 11 machine via Wa… (read more)

On my Linux machine, I exported the public key for an email address in Thunderbird 140.8.0esr (64-bit) into a file. I transferred the file to my Windows 11 machine via Warpinator.

On the Windows machine I am running Thunderbird 148.0.1 (64-bit). In Account settings>End-to-End encryption, I click Add Key>Import an existing OpenPGP key>Select File to import, and then I select the file.

I get an error message: Error! Failed to import file.

I'm surprised. I would think that going from one installation of Thunderbird to another would work this way. I am concerned that I won't be able to read incoming encrypted emails without the key working.

Can someone help me?

Solved 7 199

Firefox intermittently failing Cloudflare PQC X25519MLKEM768 test

Hello, I have been testing all browsers I use (Firefox, Chrome, Edge) on Cloudflare Post-Quantum Key Agreement to verify PQC support. They all support the X25519MLKEM768 … (read more)

Hello,

I have been testing all browsers I use (Firefox, Chrome, Edge) on Cloudflare Post-Quantum Key Agreement to verify PQC support. They all support the X25519MLKEM768 hybrid scheme (i.e. Cloudflare web page returns "You are using X25519MLKEM768 which is post-quantum secure").

The issue: When I run the test in Firefox multiple times by doing repeated hard refreshes (Ctrl+Shift+R), quite often the result is "You are using X25519 which is not post-quantum secure". Sometimes the very first run after opening Firefox gives the X25519 (failing) result. "Often" varies. Sometimes it's around 10 fails out of 50 tests, other times it's 1 out of 50. It seems random.

I have read that sometimes networking equipment or even ISPs can be the cause of PQC requests falling back to non-PQC due to the long keys in PQC, but I do not see this intermittent issue with Chrome or Edge on the same computer/network/ISP as Firefox. I have not seen a single failure so far on those two browsers. The only variable I am aware of is the web browser.

I also tried connecting to a cellular hotspot as well as disabling my Norton 360 firewall and the results are the same as above.

Looking for help to resolve this issue. Thanks.

Solved 6 89

Force TLS Version Not Working

Hi I have a problem with Thunderbird which might be a bit niche but here goes... The first attempt at sending an email fails as TLS Record Layer v1 is used, the mail serv… (read more)

Hi

I have a problem with Thunderbird which might be a bit niche but here goes...

The first attempt at sending an email fails as TLS Record Layer v1 is used, the mail server sees this and hard resets the connection so sending halts. See attached Wireshark trace screenshot "Failed".

If I retry the send again Thunderbird uses TLS Record Layer v1.3 and the email goes out ok. See attached Wireshark trace screenshot "Success".

If I send another message immediately no problem but if I wait 20-30 minutes the above cycle happens again.

I have set the minimum TLS version in the config to 1.3 (option 4) and restarted Thunderbird but this has not changed anything.

Any ideas how I can fix this? It's a pain because automated replies don't work.

Solved 6 20

Windows Defender detected Trojan:Script/Wacatac.H!ml

Hello, I just did a full windows defender scan and it turns out Trojan:Script/Wacatac.H!ml popped up when it was done and it said the files affected were: containerfile: … (read more)

Hello,

I just did a full windows defender scan and it turns out Trojan:Script/Wacatac.H!ml popped up when it was done and it said the files affected were:

containerfile: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\.default-release\cache2\entries\InsertHashHere

file: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\.default-release\cache2\entries\InsertHashHere->(GZip)

I removed the hashes or whatever they were behind the entries, I was wondering if this was a false positive? I didn't notice any slowed down or hacked accounts, also windows defender quarantined it. I've also reinstalled Firefox and deleted all folders associated with Mozilla in AppData.

Locked المُؤرشفة 6 381

I can't click the green lock icon in the URL bar of the web browser that launches within Thunderbird.

When adding a new email account, the built-in web browser launches and displays the OAuth screen. To verify the security of the destination site, I want to click the gree… (read more)

When adding a new email account, the built-in web browser launches and displays the OAuth screen. To verify the security of the destination site, I want to click the green lock icon in the URL bar to check the details, but I can’t click it.

Does a green lock icon mean a secure connection has been established?

Solved 6 70

STARTLS Error Message When Attempting to Send Message from Gmail Account

Over a month ago I began experiencing an error message when attempting to send emails from my gmail account using Thunderbird (TB). Error msg reads: Sending of the messag… (read more)

Over a month ago I began experiencing an error message when attempting to send emails from my gmail account using Thunderbird (TB). Error msg reads: Sending of the message failed. An error occurred while sending mail. The mail server responded: Must issue a STARTLS command first. For more information go to: https://support.google.com/a/answer/3221692 and review RFC 3207 specifications. 00721157ae682-765bb916a90sm38332507b3.4-gsmtp. Please verify that your email address is correct in your account settings and try again.***While I have looked at all of this, I can't really find a solution I know how to implement.***

I can send emails using Google webmail and when I do, the emails show up in my TB Sent items folder. I'm totally stumped and considering moving to Outlook. But TB has been perfect for me for years and I want to stay with it. Any help will be much appreciated!

Solved المُؤرشفة 6 157

SSL_ERROR_RX_RECORD_TOO_LONG

For the past few days almost every site I try to visit gets the error: Secure Connection Failed An error occurred during a connection to.... SSL received a record that e… (read more)

For the past few days almost every site I try to visit gets the error:

Secure Connection Failed An error occurred during a connection to.... SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

this has happened on and off in the past for one or two sites but usually fixes itself within a day or less but this time it's been days. I tried everything I've seen online: -Try without add ons, - I am using 'system settings' proxy, -Followed an 8-yr-old suggestion of switching security.tls.version.max from 4 to 3 -My AV doesn't have HTTPS scanning that I can disable -It doesn't allow me to toggle the 'enhanced tracking is on' in the address bar -I've tried adding a site as an exception to DNS over HTTPS and turning Enable DNS over HTTPS off

Nothing has helped. These are all sites I've used in the past. I am using Nightly v150 at the moment but obviously same situation with FF or R3dfox.

If anyone can suggest how to bypass this so I don't have to use Edge/Chrome/Supermium (which all display these sites without issue) I'd appreciate it so much!

(*I'm looking for help with THIS issue on a W7 laptop, not about whether I should upgrade the OS.)

Thanks.

Solved 6 80

Unable to receive and send emails.

Receive popup message: The certificate for mobile.charter.net does not come from a trusted source. In trying to send email, popup message: Sending the email failed. Pe… (read more)

Receive popup message: The certificate for mobile.charter.net does not come from a trusted source. In trying to send email, popup message: Sending the email failed. Peer's Certificate issuer is not recognized. The configuration related to mobile.charter.net must be corrected. Then it wants me to Add Security, Get Certificate.

Solved 5 50

does not accept self-signed smtp certificates

With the latest updates, the client no longer accepts the self-signed smtp certificate as exceptions. The server is old and there is no way to upgrade to a newer one. It … (read more)

With the latest updates, the client no longer accepts the self-signed smtp certificate as exceptions. The server is old and there is no way to upgrade to a newer one. It is also not possible to connect a third-party certification authority

Solved المُؤرشفة 5 360

New Security Codes for vodafonemail.de, TLS Code not in Thunderbird available

Server Posteingang IMAP (empfohlen) imap.vodafonemail.de Ports für Posteingang IMAP SSL: 993 / TLS: 143 Server Postausgang SMTP smtp.vodafonemail.de Ports für Postausg… (read more)

Server Posteingang IMAP (empfohlen) imap.vodafonemail.de Ports für Posteingang IMAP SSL: 993 / TLS: 143

Server Postausgang SMTP smtp.vodafonemail.de Ports für Postausgang SSL: 465 / TLS: 25 oder 587

Solved 5 79

Lastpass Extension Autologin Firefox Browser

I used Chrome until two days ago. I just got tired with how shitty the browser was, how bloated it made my computer, and how much Google treats everyone like a data produ… (read more)

I used Chrome until two days ago. I just got tired with how shitty the browser was, how bloated it made my computer, and how much Google treats everyone like a data product. However, I use hella google systems from Voice to Chrome to Drive to more and it all worked great together. Choosing to change to Firefox wasn't an easy decision but I knew it was a good one

Which makes it super irritating that some of the functionality is already facing problems. I have shortcuts I built to make it easier to study or do random things so I don't get distracted or tired. One shortcut is clicking a key that should launch UWorld in my default browser & use Lastpass to autologin (I couldn't get it to launch the service but that was a separate issue).

I check if autologin was on for the password on LastPass I've allowed all permissions to the LastPass extension I clear my cookies on UWorld & turned off enhanced tracking protection for the UWorld login portal site

What should I do to fix my one button shortcut again?

I really don't want to go randomly turning off every protection that Firefox gives me to figure it out so I'd appreciate someone who understands the browser better helping me out. Also, bonus points if you can help me build a single shortcut button on my Mac that can launch UWorld & navigate me straight to the question bank. (I do think the issue with autologin on LastPass is going to become more of an issue as I start opening up more websites I used to use on Chrome so I'd rather nip it in the bud before I see the problem occur more often)

Solved المُؤرشفة 4 348

certificate problems

Why do I suddenly (from one day to another) receive the message: "Das Zertifikat für imap.gmail.com stammt nicht von einer vertrauenswürdigen Quelle." when trying to dow… (read more)

Why do I suddenly (from one day to another) receive the message: "Das Zertifikat für imap.gmail.com stammt nicht von einer vertrauenswürdigen Quelle."

when trying to downlowd messages from Gmail?

I have not changed anything at all.

Solved 4 30