Showing questions tagged:

Unable to set up Thunderbird Mobile on my Android phone

I have been trying to set up Thunderbird Mobile on my Android phone. I scanned the QR code to export my settings. However, when I open the app on my phone, the only optio… (read more)

I have been trying to set up Thunderbird Mobile on my Android phone. I scanned the QR code to export my settings. However, when I open the app on my phone, the only options I have are "Add an email account", or "Sign in with Thundermail". The instructions state that clicking on "Get Started" should bring up the option to "Import Settings" but it does not.

Open 4

Possible settings fault

I have emailed 7th August to what appears on my mobile from Thunderbird settings just a review address. I explained that I have not received in Thunderbird any emails fro… (read more)

I have emailed 7th August to what appears on my mobile from Thunderbird settings just a review address. I explained that I have not received in Thunderbird any emails from my BT email system since Monday 22 July which happens to be the date shown on my mobile phone as the last date for your update. I can send emails via Thunderbird but not receive messages. The email address I use is john.morris@deritter.org.uk which goes to john.m280@btinternet.com I am sending this message from my laptop as it is easier to write that way and I stand a better chance of getting a reply than on my mobile Thunderbird.

Could you please let be know if your settings update on 22July caused the problem or what else needs putting right.

Another question. BT have a Spam folder to which many important emails are directed. These are not collected by Thunderbird which does not have a Spam folder. This means that if verifying codes are sent to my email address I can't recover them.

I am otherwise very pleased with Thunderbird and would just like these points investigated. Kind regards John Morris

Moved to Thunderbird for Android product

Open 2 10

Thunderbird Mobile

Obwohl ich schon mehrere Konten die ich auf meinem PC in Thunderbird angelegt habe per QR Code auf mein Android Gerät exportiert habe, erkennt Thunderbird Mobile nun den … (read more)

Obwohl ich schon mehrere Konten die ich auf meinem PC in Thunderbird angelegt habe per QR Code auf mein Android Gerät exportiert habe, erkennt Thunderbird Mobile nun den Code nicht mehr nachdem ich ein neues Konto hinzugefügt habe. Das Konto funktioniert auf dem PC perfekt, lässt sich auf dem Android Gerät aber auch nicht manuell hinzufügen

Open 2 70

transfer from thunderbird descktop to android does not work

Transfer from Thunderbire on PC Win 11 to Android version Xiaomi17 smartphone All the requested QRs are generated but when I frame them with the smartphone camera they ar… (read more)

Transfer from Thunderbire on PC Win 11 to Android version Xiaomi17 smartphone

All the requested QRs are generated but when I frame them with the smartphone camera they are not read and therefore the procedure is not completed. If instead of the camera I use a normal scanner, in this case it reads all the details of the QR. Can you tell me the cause and remedies, Thank you very much. Paolo

Open 1 20

import settings to mobile phone

hi i want to import my settings to my new mobile phone (my previous one is dead) from my lap top, but it's impossible to scan the QR code, it's not scanning thanks in adv… (read more)

hi i want to import my settings to my new mobile phone (my previous one is dead) from my lap top, but it's impossible to scan the QR code, it's not scanning thanks in advance for your help

Open 7 40

Android Thunderbird app not synchronising all emails

I have numerous Ionos email addresses. No problem seeing all received emails in Thunderbird app on my Windows PC. But Android app does not show some emails, despite syn… (read more)

I have numerous Ionos email addresses. No problem seeing all received emails in Thunderbird app on my Windows PC. But Android app does not show some emails, despite synchronising numerous times. Problem is often with emails not showing in the unified inbox on the Android app. Also a problem with sent emails not showing. Today I looked for an email I had sent four days ago, and it was not in my Android sent folder. Synchronised, still not there. Synchronised again, still not there. Went online to Ionos and opened the sent email. Synchronised Android Thunderbird again and then it appeared. Why can't Anroid Thunderbird see certain emails? Problem seems to be especially bad with emails I have previously opened in Thunderbird on my Windows PC. Doing so seems to make the emails invisible to Android Thunderbird.

Open 1 30

I have imported from my Windows desktop program to Thunderbird Android App, but existing messages are not appearing, only new ones.

I have imported from my Windows desktop program to Thunderbird Android App using the QR code, but existing messages are not appearing, only new ones. Regards Jim … (read more)

I have imported from my Windows desktop program to Thunderbird Android App using the QR code, but existing messages are not appearing, only new ones.

Regards Jim

Open 1 120

I can't complete the import process because the QR code scan on my phone is broken.

Can't scan QR code from desktop to import settings(mobile). Upon opening Thunderbird for Android I'm shown a window that asks 'Already using Thunderbird on Desktop?' My… (read more)

Can't scan QR code from desktop to import settings(mobile). Upon opening Thunderbird for Android I'm shown a window that asks 'Already using Thunderbird on Desktop?' My answer: Yes! There is also a blue button that states 'Import Settings' in the afore mentioned window. I click on the Import Settings button as I have the QR code displayed on my desktop monitor. The next thing I see on my Android (Pixel Pro 10XL) is basically just a picture taking screen where it states: 'Align the QR code provided from Thunderbird Desktop' My problem: there is nothing to line it up with. No little 90' ticks used to outline the corners of a square, nothing. It just looks the same as if I were using the camera app (no little ticks outlining corners of square). So in this case there is nothing in which to line up.! I'm using Thunderbird 151.0 on my desktop and have successfully used the QR scanning on my phone in the past. I can't bypass this window as this is my first time using the app on my phone. Am I doing something stupidly wrong? Any help to resolve this problem would be awesome! Thanks *** as I eluded to earlier, I can't get into Thunderbird on my phone so I don't have the version. So I'll just reiterate my desktop version to fill out this form.

Open 1 100

How can I synch my address book on my laptop with a Moto G 2025 phone?

How can I synch my address book on my laptop with a Moto G 2025 phone? I need the required steps to do this plainly spelled out, as I am not a super computer user. Thanks… (read more)

How can I synch my address book on my laptop with a Moto G 2025 phone? I need the required steps to do this plainly spelled out, as I am not a super computer user. Thanks!!

Open 1 60