منتدى دعم ”فَيَرفُكس لأندرويد“

When i try and accept an e-transfer using Firefox, I'm getting an error message "Application error: a client-side exception has occurred (see the browser console for more information". I've always been able to accept e-tranfers in the past.

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Hello there,

The problem that i am getting is that when i am downloading a file from the browser , it only shows on the screen notification panel but not in the 'downloads' section of the browser. And when i pause the download, even after having downloaded more than 50 percent it would completely disappear and then i find no option to resume the download.. This is a major issue kindly help me sort it out.

Thanks !

I always use Firefox mobile and Firefox Sync is always enabled.

My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs and collections of even more tabs (it built up because I never found a way to transfer these reliably).

A tab has a history, so back and forward pages, I need the full history of the tabs! Firefox Sync doesn't transfer these!

Firefox sync transferred 2300 tabs, but it seems that this set is incomplete as there is a large chunk of tabs missing, it's probably a thousand more. I restored these on Firefox desktop in a normal PC Firefox profile, they don't contain tab history as far as I can tell.

I also used collections in an attempt to synchronise better, there's over 800 tabs in there, I don't see these in Firefox Sync either.

Can Firefox Sync be archived/exported? I might not be able to replace the phone before my sync data disappears!

Please help me get to my data !

Hello, I already have the stable release of Firefox for Android installed on my Samsung Galaxy A50 smartphone. What exactly will happen if Firefox Beta for Android is installed alongside the stable release of Firefox for Android? Will there be new app settings for the Beta version on the phone or are the stable release and the Beta app settings combined? I am signed into YouTube in the stable release Firefox for Android version. Once the Beta version is installed, do I have to sign out of the stable release version and sign into YouTube on the Beta version? The stable release version of Firefox for Android has unresolved issues, especially regarding YouTube, that the Beta version configurations may be able fix. Please let me know the answers to these questions and any other concerns I should know about before I install the Beta version of Firefox for Android alongside the stable release version. Thank you.

How to install Fire Fox Browser on my Amazon Fire 10HD Tablet? I can not get Fire Fox from the Amazon tablet app store. Will it ever be possible to use a Mozilla Fire Fox browser on my Amazon Fire HD10 Tablet?

thank you for any responses Stuart

My account shows no bookmarks. On phone 1, I have several collections, no bookmarks. On phone 2 I have nothing. How do I get the links (from my collections) on phone 1 to transfer to phone 2? When I sync nothing happens (I understand collections don't sync). I would expect all my links would sync as bookmarks. They don't.

What's the fix?

Do I need to click each phone 1 link, add to bookmarks, sync, then manually recreate collections on phone 2? Collections is a totally useless feature if you can't sync them (yeah, I read elsewhere that Firefox may add syncing in the future